{"schemaVersion":"jobsearcher.job.v1","id":"eaacc83401208ef3900a5fb6","url":"https://jobsearcher.com/jobs/eaacc83401208ef3900a5fb6","canonicalUrl":"https://jobsearcher.com/jobs/eaacc83401208ef3900a5fb6","title":"Program Director","description":"The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.\n\nThink you are a great fit? Learn more about this role here:\nHealogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships\n\nThe Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center, to include the following functions: day-to-day center operations, staff management, financial management, quality/performance improvement, and community education. The Program Director/Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.\n\nAll Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.\nEssential Functions/Responsibilities: (Percentage times shown in parenthesis next to each function)\nManages the Center’s Operations (20%):\nOversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.\nContinuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources.\nWorks with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.\nFacilitates the flow of information and maximizes effective communication throughout the program.\nPrioritizes responsibilities and directs the work of the Center’s clinical staff and non- clinical staff.\nCollaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.\nManages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%)\nPerforms Financial Management (10%)\nManages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.\nStays current with reimbursement changes, providing physician and staff updates and education as needed.\nReviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.\nTracks and reports all ancillary revenues generated by the program.\nManages costs through appropriate utilization and management of labor and supply.\nWorks with Healogics support team to complete financial reviews and presents results to hospital leadership.\nManages Community Education/Marketing functions (40%)\nWorks directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).\nWorks collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.\nMaintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.\nVisits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.\nCommunicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.\nManages Quality/Performance Improvement functions (10%)\nImplements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital’s PIP program.\nParticipates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database.\nMonitors patient, referring physician and customer satisfaction.\nEnsures that Patient Safety Guidelines are followed, that Healogics employees complete annual compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate.\nManages Relationships (15%)\nMaintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital. Participates in hospital department/management meetings and actively participates in Hospital communication activities.\nBuilds and develops effective working relationships with panel physicians, clinical and support staff. Encourages all program staff to provide excellent customer service to members of other hospital departments.\nMeets regularly with leadership including hospital and area management.\nPerforms other duties as required.\nRequired Education, Experience and Credentials:\nBachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience\nOR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience\nOR High School Diploma and 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience\nManagement experience preferred\nRequired Knowledge, Skills and Abilities:\nDemonstrated knowledge of regulatory/accrediting requirements for healthcare organizations\nProficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)\nStrong interpersonal, verbal and written communication skills, to include group presentation skills\nStrong analytical and quantitative skills\nStrong customer service and follow-up skills\nStrong organization, time management skills and ability to multi-task in a fast-paced environment\nLeadership and teaching skills\nStrong relationship building and influential skills\nStrong team building and motivational skills\nAbility to work with Healogics and hospital management.\nBudget and strategic planning skills\nAbility to travel overnight,\nPhysical Demands:\nBeing in a stationary position for extended periods of time (4 hours or more)\nViewing computer screen for extended periods of time (4 hours or more)\nKeying frequently on a computer for 4 hours or more\nMoving about\nReading\nCommunicating\nWriting\nLifting/moving items up to 20 pounds\nPushing/pulling\nBending/stooping\nClose, distance and peripheral vision\nReaching/grasping/touching with hands\nTraveling distances (car, airplane, etc.)\nColor perception\nWork Environment:\nNormal office environment\nPrimarily indoors environment\nPatient care environment\nExposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)\nExposure to mechanical equipment\nProximity to moving objects\nThe salary for this position generally ranges between $93,100.00-$122,500.00 Annually\nThis range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.\nIf you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.","company":"Healogics","rawCompany":"healogics","city":"Winfield","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:12:56.632Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"813212","title":"Voluntary Health Organizations","slug":"voluntary-health-organizations"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.\n\nThink you are a great fit? Learn more about this role here:\nHealogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships\n\nThe Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center, to include the following functions: day-to-day center operations, staff management, financial management, quality/performance improvement, and community education. The Program Director/Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.\n\nAll Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.\nEssential Functions/Responsibilities: (Percentage times shown in parenthesis next to each function)\nManages the Center’s Operations (20%):\nOversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.\nContinuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources.\nWorks with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.\nFacilitates the flow of information and maximizes effective communication throughout the program.\nPrioritizes responsibilities and directs the work of the Center’s clinical staff and non- clinical staff.\nCollaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.\nManages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%)\nPerforms Financial Management (10%)\nManages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.\nStays current with reimbursement changes, providing physician and staff updates and education as needed.\nReviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.\nTracks and reports all ancillary revenues generated by the program.\nManages costs through appropriate utilization and management of labor and supply.\nWorks with Healogics support team to complete financial reviews and presents results to hospital leadership.\nManages Community Education/Marketing functions (40%)\nWorks directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).\nWorks collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.\nMaintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.\nVisits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.\nCommunicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.\nManages Quality/Performance Improvement functions (10%)\nImplements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital’s PIP program.\nParticipates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database.\nMonitors patient, referring physician and customer satisfaction.\nEnsures that Patient Safety Guidelines are followed, that Healogics employees complete annual compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate.\nManages Relationships (15%)\nMaintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital. Participates in hospital department/management meetings and actively participates in Hospital communication activities.\nBuilds and develops effective working relationships with panel physicians, clinical and support staff. Encourages all program staff to provide excellent customer service to members of other hospital departments.\nMeets regularly with leadership including hospital and area management.\nPerforms other duties as required.\nRequired Education, Experience and Credentials:\nBachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience\nOR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience\nOR High School Diploma and 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience\nManagement experience preferred\nRequired Knowledge, Skills and Abilities:\nDemonstrated knowledge of regulatory/accrediting requirements for healthcare organizations\nProficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)\nStrong interpersonal, verbal and written communication skills, to include group presentation skills\nStrong analytical and quantitative skills\nStrong customer service and follow-up skills\nStrong organization, time management skills and ability to multi-task in a fast-paced environment\nLeadership and teaching skills\nStrong relationship building and influential skills\nStrong team building and motivational skills\nAbility to work with Healogics and hospital management.\nBudget and strategic planning skills\nAbility to travel overnight,\nPhysical Demands:\nBeing in a stationary position for extended periods of time (4 hours or more)\nViewing computer screen for extended periods of time (4 hours or more)\nKeying frequently on a computer for 4 hours or more\nMoving about\nReading\nCommunicating\nWriting\nLifting/moving items up to 20 pounds\nPushing/pulling\nBending/stooping\nClose, distance and peripheral vision\nReaching/grasping/touching with hands\nTraveling distances (car, airplane, etc.)\nColor perception\nWork Environment:\nNormal office environment\nPrimarily indoors environment\nPatient care environment\nExposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)\nExposure to mechanical equipment\nProximity to moving objects\nThe salary for this position generally ranges between $93,100.00-$122,500.00 Annually\nThis range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.\nIf you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.","datePosted":"2026-04-12T20:12:56.632Z","dateModified":"2026-04-12T20:12:56.632Z","hiringOrganization":{"@type":"Organization","name":"Healogics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Winfield","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"eaacc83401208ef3900a5fb6"},"url":"https://jobsearcher.com/jobs/eaacc83401208ef3900a5fb6"}}