HR Implementation Manager

Guiding clients through the onboarding process onto a SaaS-based HR platform, the full-time remote HR Implementation Manager will lead implementation projects, align client needs with platform capabilities, and ensure timely deliverables while managing project risks and collaborating cross-functionally. Key responsibilities Serve as the main point of contact for clients from point of sale through deployment Gather system requirements and business objectives, providing guidance on best practices for deployment Analyze operational data to identify efficiencies and maintain detailed project plans for communication of project status Required qualifications Proven experience as an Implementation Manager, Project Manager, or Customer Success Manager (3 years) Strong understanding of SaaS and the technology industry Knowledge of HR practices and project management experience Ability to leverage AI tools for implementation planning and process improvement Fluency in Spanish (written and verbal) is a plus