{"schemaVersion":"jobsearcher.job.v1","id":"ea4b67cfab59bb0381e83041","url":"https://jobsearcher.com/jobs/ea4b67cfab59bb0381e83041","canonicalUrl":"https://jobsearcher.com/jobs/ea4b67cfab59bb0381e83041","title":"Customer Service Admin. Assistant","description":"This position will be based inside the corporate office of the franchisee. The individual will be trained in all aspects of the operation of the restaurant in order to assist owners and managers.\n\nMain Responsibilities\n\nServes customers by providing all necessary service and product information.\n\nResolves service and product problems.\n\nEnsures customer satisfaction and pleasant guest experience.\n\nJob Description\n\nWe are looking for an experienced individual who will always be on top of their performance and make a contribution to the overall excellence of our customer service.\n\nCustomer service is important for building trust with customers and crew, so our perfect candidate must have great organizational and communication skills.\n\nA perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer and vendor adjustments.\n\nBy analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.\n\nResponsibilities\n\nAnswers service and product questions.\n\nMonitors progress of crew training.\n\nRecords customer contacts and complaint resolutions.\n\nUpdates information to all management and crew members.\n\nMaintains customer records.\n\nResolves service and product problems.\n\nClarifies customers' complaints.\n\nDetermines the cause of the problem.\n\nProvides adequate solutions to problems according to the policy.\n\nJob Requirements\n\nMultitasking\n\nAnalyzing information\n\nResolving conflict\n\nPhone skills\n\nListening\n\nDocumentation skills\n\nMarket knowledge\n\nProblem-solving\n\nQuality focus\n\nCommunication skills\n\nProduct knowledge\n\nCustomer service\nWe're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.\n1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.\nWingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.\nPay: $12 - $15 / hour\nJob Type: fulltime\nEducation: No education required\nWork location: On-site","company":"Wingstop","rawCompany":"wingstop","city":"Pine Bluff","state":"AR","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:19:24.606Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Admin. Assistant","description":"This position will be based inside the corporate office of the franchisee. The individual will be trained in all aspects of the operation of the restaurant in order to assist owners and managers.\n\nMain Responsibilities\n\nServes customers by providing all necessary service and product information.\n\nResolves service and product problems.\n\nEnsures customer satisfaction and pleasant guest experience.\n\nJob Description\n\nWe are looking for an experienced individual who will always be on top of their performance and make a contribution to the overall excellence of our customer service.\n\nCustomer service is important for building trust with customers and crew, so our perfect candidate must have great organizational and communication skills.\n\nA perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer and vendor adjustments.\n\nBy analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.\n\nResponsibilities\n\nAnswers service and product questions.\n\nMonitors progress of crew training.\n\nRecords customer contacts and complaint resolutions.\n\nUpdates information to all management and crew members.\n\nMaintains customer records.\n\nResolves service and product problems.\n\nClarifies customers' complaints.\n\nDetermines the cause of the problem.\n\nProvides adequate solutions to problems according to the policy.\n\nJob Requirements\n\nMultitasking\n\nAnalyzing information\n\nResolving conflict\n\nPhone skills\n\nListening\n\nDocumentation skills\n\nMarket knowledge\n\nProblem-solving\n\nQuality focus\n\nCommunication skills\n\nProduct knowledge\n\nCustomer service\nWe're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.\n1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.\nWingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.\nPay: $12 - $15 / hour\nJob Type: fulltime\nEducation: No education required\nWork location: On-site","datePosted":"2026-04-12T20:19:24.606Z","dateModified":"2026-04-12T20:19:24.606Z","hiringOrganization":{"@type":"Organization","name":"Wingstop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pine Bluff","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ea4b67cfab59bb0381e83041"},"url":"https://jobsearcher.com/jobs/ea4b67cfab59bb0381e83041"}}