{"schemaVersion":"jobsearcher.job.v1","id":"ea35f6aee57e08e4f0b716ab","url":"https://jobsearcher.com/jobs/ea35f6aee57e08e4f0b716ab","canonicalUrl":"https://jobsearcher.com/jobs/ea35f6aee57e08e4f0b716ab","title":"Sr. WMS Analyst","description":"Summary/Objective:\nThe Sr WMS Analyst is responsible for the onsite and remote support of the logistics team in various locations to optimize operations. As the WMS (Warehouse Management System) Analyst, you will need to be a versatile and motivated individual who works with other IT team members and Operations as needed, design, develop, and keep maintenance of Manhattan SCALE. You play an integral part in monitoring the performance of the WMS system, proactively look at areas for improvement, and will lead in the completion of any issues. The WMS Analyst is responsible for the overall WMS support of the operations to ensure that the WMS and subsystems deliver in performance and functionality necessary for the all of operational needs. You will interact with, and advise, the Operations teams and other internal customers to ensure SCALE is meeting their business standards. The WMS Analyst will verify that all business requirements are identified and achieved through proper functional design, configuration, troubleshooting and testing.\n\nEssential Functions:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nPartner with various non-technical managers to understand complex, dynamic business rules/processes and then create detailed, and comprehensive documentation.\nVerification of the business manager/stakeholder’s requests functionality and business rules based on existing technical systems and data model.\nFunction as the first line of support for the issue resolution across a multi-state environment.\nTrouble-shoot day-to-day issues, identify root causes, and any escalations as needed.\nMaintain SOP and all training materials for WMS system.\nSupports interface management between WMS and internal systems.\nSupport a collaborative, innovative, and results-oriented environment across multiple business lines.\nWorks with business functional areas to research and identify the best solution to support the most efficient business processes while minimizing customizations.\nUnderstanding SCALE and being able to troubleshoot any unexpected issue the Operations team may encounter.\nHandles escalations WMS Analysts cannot resolve\nOwns advanced configuration (wave rules, allocation, slotting, automation-related settings)\nDiagnoses root causes for systemic or recurring issues\nSupports new client onboarding with configuration and testing\nDesigns process flows to improve operational efficiency\nLeads UAT (User Acceptance Testing) during enhancements\nBuilds or maintains advanced custom reports\nProvides training and mentoring to WMS Analysts\nWorks directly with operations leadership for improvement initiatives\n\nCore Behaviors:\nDemonstrate to comply with Custom Goods’ Core Behaviors:\nServant Leadership\nPassion for Excellence\nIntegrity\nResilient\nIntense Safety Focus\nTrust\nRequired Education and Experience\nBachelor’s degree (B.A./B.S.) preferred or 3-5 years of direct, related experience.\nMinimum of 3 years’ experience with Manhattan SCALE (mandatory).\nMinimum of 3 years’ experience with configuring/modifying accounts within SCALE (mandatory).\n3-5 years’ experience working in a warehousing environment (preferred)\nMinimum of 3 years with trouble-shooting issues as they arise and fixing the issue at hand in a timely manner.\nVery strong written, verbal and interpersonal communication skills.\nAbility to manage multiple priorities, commitments, and projects in fast-paced dynamic environment.\nStrong analytical skills.\nStrong work ethic with a high degree of flexibility to work in an ambiguous environment.\nDemonstrate effective problem solving and critical thinking skills with a sense of urgency.\nAble to utilize reporting tools effectively and efficiently\nProficient with databases and SQL\nDevelopment experience a plus.\n\nAAP/EEO Statement: Custom Goods, LLC committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.\nThis commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.\n\nJjnyf2Preq","company":"Customs Goods","rawCompany":"customs goods","city":"Carson","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:06:30.406Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"493190","title":"Other Warehousing and Storage","slug":"other-warehousing-and-storage"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. WMS Analyst","description":"Summary/Objective:\nThe Sr WMS Analyst is responsible for the onsite and remote support of the logistics team in various locations to optimize operations. As the WMS (Warehouse Management System) Analyst, you will need to be a versatile and motivated individual who works with other IT team members and Operations as needed, design, develop, and keep maintenance of Manhattan SCALE. You play an integral part in monitoring the performance of the WMS system, proactively look at areas for improvement, and will lead in the completion of any issues. The WMS Analyst is responsible for the overall WMS support of the operations to ensure that the WMS and subsystems deliver in performance and functionality necessary for the all of operational needs. You will interact with, and advise, the Operations teams and other internal customers to ensure SCALE is meeting their business standards. The WMS Analyst will verify that all business requirements are identified and achieved through proper functional design, configuration, troubleshooting and testing.\n\nEssential Functions:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nPartner with various non-technical managers to understand complex, dynamic business rules/processes and then create detailed, and comprehensive documentation.\nVerification of the business manager/stakeholder’s requests functionality and business rules based on existing technical systems and data model.\nFunction as the first line of support for the issue resolution across a multi-state environment.\nTrouble-shoot day-to-day issues, identify root causes, and any escalations as needed.\nMaintain SOP and all training materials for WMS system.\nSupports interface management between WMS and internal systems.\nSupport a collaborative, innovative, and results-oriented environment across multiple business lines.\nWorks with business functional areas to research and identify the best solution to support the most efficient business processes while minimizing customizations.\nUnderstanding SCALE and being able to troubleshoot any unexpected issue the Operations team may encounter.\nHandles escalations WMS Analysts cannot resolve\nOwns advanced configuration (wave rules, allocation, slotting, automation-related settings)\nDiagnoses root causes for systemic or recurring issues\nSupports new client onboarding with configuration and testing\nDesigns process flows to improve operational efficiency\nLeads UAT (User Acceptance Testing) during enhancements\nBuilds or maintains advanced custom reports\nProvides training and mentoring to WMS Analysts\nWorks directly with operations leadership for improvement initiatives\n\nCore Behaviors:\nDemonstrate to comply with Custom Goods’ Core Behaviors:\nServant Leadership\nPassion for Excellence\nIntegrity\nResilient\nIntense Safety Focus\nTrust\nRequired Education and Experience\nBachelor’s degree (B.A./B.S.) preferred or 3-5 years of direct, related experience.\nMinimum of 3 years’ experience with Manhattan SCALE (mandatory).\nMinimum of 3 years’ experience with configuring/modifying accounts within SCALE (mandatory).\n3-5 years’ experience working in a warehousing environment (preferred)\nMinimum of 3 years with trouble-shooting issues as they arise and fixing the issue at hand in a timely manner.\nVery strong written, verbal and interpersonal communication skills.\nAbility to manage multiple priorities, commitments, and projects in fast-paced dynamic environment.\nStrong analytical skills.\nStrong work ethic with a high degree of flexibility to work in an ambiguous environment.\nDemonstrate effective problem solving and critical thinking skills with a sense of urgency.\nAble to utilize reporting tools effectively and efficiently\nProficient with databases and SQL\nDevelopment experience a plus.\n\nAAP/EEO Statement: Custom Goods, LLC committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.\nThis commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.\n\nJjnyf2Preq","datePosted":"2026-04-14T11:06:30.406Z","dateModified":"2026-04-14T11:06:30.406Z","hiringOrganization":{"@type":"Organization","name":"Customs Goods","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Carson","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ea35f6aee57e08e4f0b716ab"},"url":"https://jobsearcher.com/jobs/ea35f6aee57e08e4f0b716ab"}}