{"schemaVersion":"jobsearcher.job.v1","id":"ea2c922b2778d2c56dcd8df7","url":"https://jobsearcher.com/jobs/ea2c922b2778d2c56dcd8df7","canonicalUrl":"https://jobsearcher.com/jobs/ea2c922b2778d2c56dcd8df7","title":"Float Assistant Retail Branch Manager","description":"About the Role:\n\nAltabank, Division of Glacier Bank, is hiring a Float Assistant Retail Branch Manager based out of Orem, Provo, Salem, Springville, Spanish Fork and Salem branches.\n\nProvides leadership, operational support, and staffing coverage throughout an assigned area. Serves as a flexible resource capable of assisting any branch location by performing Assistant Retail Branch Manager duties, supporting branch staffing needs, maintaining customer service standards, coaching employees, assisting with branch self-audits, and ensuring regulatory compliance. Acts as interim leadership during Retail Branch Manager absences, vacancies, training periods, special projects, and periods of increased business demand.\n\nWorks closely with Retail Branch Managers and the Retail Area Manager to ensure consistency in sales execution, alignment with retail banking strategy, customer experience, operational excellence, audit readiness, and employee development across all assigned branches.\n\nDUTIES AND RESPONSIBILITIES:\n\nProvide coverage throughout an assigned Area based on business needs, staffing shortages, vacations, leaves, training schedules, and vacancies.\nPerform all Relationship Banker III and/or Assistant Retail Branch Manager responsibilities while assigned to a branch.\nAssist Retail Branch Managers in achieving branch sales, service, deposit growth, and customer relationship goals.\nSupport Retail Branch Manager as an additional branch leader when assigned, ensuring daily branch operations are conducted effectively and in accordance with established policies and procedures.\nSupport staffing needs by assisting with onboarding, training, mentoring, coaching, and development of employees throughout the area.\nMaintain proficiency in branch operations, account opening, customer problem resolution, transaction processing, and branch balancing procedures.\nThrough show-coaching, assist in driving sales activities through customer outreach, referrals, calling programs, and relationship-building efforts.\nPromote a culture of teamwork, accountability, and exceptional customer service across assigned branches.\nMonitor and reinforce compliance with operational procedures, security requirements, internal controls, and regulatory guidelines.\nAssist Retail Branch Managers with completion of branch self-audits, operational reviews, compliance monitoring, and follow-up on self-audit corrective action items to ensure adherence to Bank policies, procedures, and regulatory requirements.\nIn the absence of Retail Branch Manager, handle escalated customer inquiries and complaints while maintaining a positive customer experience.\nAssist branch leadership when assigned in conducting branch meetings, participate in one-on-one coaching sessions jointly with employees assigned Retail Branch Manager when applicable, employee development activities through training, and performance coaching and mentoring.\nSupport implementation of Retail Banking initiatives, process improvements, and strategic objectives throughout the area.\nMaintain flexibility to adapt quickly to changing branch assignments and business priorities.\nTravel regularly between branch locations within the area and occasionally outside the area as required for training, meetings, or projects as assigned.\nMaintain flexibility in scheduling, including the ability to work on occasional Saturdays to provide branch coverage and support business needs.\nMaintain working knowledge of all bank products, services, systems, and procedures.\nEnsure compliance with all applicable regulations including the Bank Secrecy Act, USA Patriot Act, OFAC requirements, and other regulatory guidelines.\nComplete required training within established timeframes.\nAdhere to Altabank Core Values.\nParticipate in community involvement, business development, and Bank-sponsored activities throughout the area that serve and support mission and values of Altabank.\nMaintain strong working relationships with branch employees, managers, business partners, and support departments.\nKeep the Retail Area Manager informed of branch conditions, staffing challenges, customer concerns, and operational issues.\nProvide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).\nRepresent Altabank in a professional manner which includes a professional image, confidentiality, a positive “Happy to Help” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.\nRegular and predictable attendance in order to accomplish, among other things, in-person contact with customers.\nMaintain Notary Public status.\nDemonstrate flexibility and adaptability while serving multiple branch environments and teams.\nPerform additional duties and special projects, as assigned.\nProvide hands-on operational support and training to branch teams to promote consistency, strengthen operational knowledge, and reinforce best practices throughout the area.\nThe above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties both related and unrelated to the above may be assigned, and therefore, required.\n\nSchedule: M-F 8:30-5:30 and Occasional Saturday's\n\nAbout You:\n\nQUALIFICATIONS:\n\nTwo to five years of similar or related experience.\n\nA two-year college degree or completion of a specialized course of study at a business or trade school or equivalent combination of education and experience.\n\nKNOWLEDGE, SKILL, ABILITY:\n\nSales advanced skills with the ability to motivate multiple direct reports.\nMust have an in-depth understanding of regulations affecting deposit programs within the bank.\nStrong computer skills.\nAbility to motivate, lead, and train others.\nStrong leadership, interpersonal, and organizational skills.\nMust have excellent written and verbal communication skills.\nMust have excellent communication, customer service, and interpersonal skills.\nAbility to maintain confidentiality of information.\nUse e-mail effectively and appropriately.\nStrong ability to solve complex problems and prioritize multiple tasks and responsibilities.\nExcellent attention to detail and well organized.\nAbility to work collaboratively in a team setting.\nHigh level of professionalism and integrity.\nAbility to work independently.\nEmployee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.\nEmployee must be capable of regular, reliable, and timely attendance.\nAbility to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.\nAbility to travel frequently throughout the assigned area.\n\nWORK ENVIRONMENT: No hazardous or significantly unpleasant conditions.\n\nPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nWhile performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:\n\nMust be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.\n\nSpecific lifting abilities required by this job include:\n\nSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.\n\n#LI-JB1\n\nWhat We Offer:\n\nCOMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details\n\nWe are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.\n\nGlacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.\n\nNo Recruiters or unsolicited agency referrals please.","company":"Altabank","rawCompany":"altabank","city":"Orem","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:07:58.775Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"},{"code":"522130","title":"Credit Unions","slug":"credit-unions"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Float Assistant Retail Branch Manager","description":"About the Role:\n\nAltabank, Division of Glacier Bank, is hiring a Float Assistant Retail Branch Manager based out of Orem, Provo, Salem, Springville, Spanish Fork and Salem branches.\n\nProvides leadership, operational support, and staffing coverage throughout an assigned area. Serves as a flexible resource capable of assisting any branch location by performing Assistant Retail Branch Manager duties, supporting branch staffing needs, maintaining customer service standards, coaching employees, assisting with branch self-audits, and ensuring regulatory compliance. Acts as interim leadership during Retail Branch Manager absences, vacancies, training periods, special projects, and periods of increased business demand.\n\nWorks closely with Retail Branch Managers and the Retail Area Manager to ensure consistency in sales execution, alignment with retail banking strategy, customer experience, operational excellence, audit readiness, and employee development across all assigned branches.\n\nDUTIES AND RESPONSIBILITIES:\n\nProvide coverage throughout an assigned Area based on business needs, staffing shortages, vacations, leaves, training schedules, and vacancies.\nPerform all Relationship Banker III and/or Assistant Retail Branch Manager responsibilities while assigned to a branch.\nAssist Retail Branch Managers in achieving branch sales, service, deposit growth, and customer relationship goals.\nSupport Retail Branch Manager as an additional branch leader when assigned, ensuring daily branch operations are conducted effectively and in accordance with established policies and procedures.\nSupport staffing needs by assisting with onboarding, training, mentoring, coaching, and development of employees throughout the area.\nMaintain proficiency in branch operations, account opening, customer problem resolution, transaction processing, and branch balancing procedures.\nThrough show-coaching, assist in driving sales activities through customer outreach, referrals, calling programs, and relationship-building efforts.\nPromote a culture of teamwork, accountability, and exceptional customer service across assigned branches.\nMonitor and reinforce compliance with operational procedures, security requirements, internal controls, and regulatory guidelines.\nAssist Retail Branch Managers with completion of branch self-audits, operational reviews, compliance monitoring, and follow-up on self-audit corrective action items to ensure adherence to Bank policies, procedures, and regulatory requirements.\nIn the absence of Retail Branch Manager, handle escalated customer inquiries and complaints while maintaining a positive customer experience.\nAssist branch leadership when assigned in conducting branch meetings, participate in one-on-one coaching sessions jointly with employees assigned Retail Branch Manager when applicable, employee development activities through training, and performance coaching and mentoring.\nSupport implementation of Retail Banking initiatives, process improvements, and strategic objectives throughout the area.\nMaintain flexibility to adapt quickly to changing branch assignments and business priorities.\nTravel regularly between branch locations within the area and occasionally outside the area as required for training, meetings, or projects as assigned.\nMaintain flexibility in scheduling, including the ability to work on occasional Saturdays to provide branch coverage and support business needs.\nMaintain working knowledge of all bank products, services, systems, and procedures.\nEnsure compliance with all applicable regulations including the Bank Secrecy Act, USA Patriot Act, OFAC requirements, and other regulatory guidelines.\nComplete required training within established timeframes.\nAdhere to Altabank Core Values.\nParticipate in community involvement, business development, and Bank-sponsored activities throughout the area that serve and support mission and values of Altabank.\nMaintain strong working relationships with branch employees, managers, business partners, and support departments.\nKeep the Retail Area Manager informed of branch conditions, staffing challenges, customer concerns, and operational issues.\nProvide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).\nRepresent Altabank in a professional manner which includes a professional image, confidentiality, a positive “Happy to Help” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.\nRegular and predictable attendance in order to accomplish, among other things, in-person contact with customers.\nMaintain Notary Public status.\nDemonstrate flexibility and adaptability while serving multiple branch environments and teams.\nPerform additional duties and special projects, as assigned.\nProvide hands-on operational support and training to branch teams to promote consistency, strengthen operational knowledge, and reinforce best practices throughout the area.\nThe above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties both related and unrelated to the above may be assigned, and therefore, required.\n\nSchedule: M-F 8:30-5:30 and Occasional Saturday's\n\nAbout You:\n\nQUALIFICATIONS:\n\nTwo to five years of similar or related experience.\n\nA two-year college degree or completion of a specialized course of study at a business or trade school or equivalent combination of education and experience.\n\nKNOWLEDGE, SKILL, ABILITY:\n\nSales advanced skills with the ability to motivate multiple direct reports.\nMust have an in-depth understanding of regulations affecting deposit programs within the bank.\nStrong computer skills.\nAbility to motivate, lead, and train others.\nStrong leadership, interpersonal, and organizational skills.\nMust have excellent written and verbal communication skills.\nMust have excellent communication, customer service, and interpersonal skills.\nAbility to maintain confidentiality of information.\nUse e-mail effectively and appropriately.\nStrong ability to solve complex problems and prioritize multiple tasks and responsibilities.\nExcellent attention to detail and well organized.\nAbility to work collaboratively in a team setting.\nHigh level of professionalism and integrity.\nAbility to work independently.\nEmployee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.\nEmployee must be capable of regular, reliable, and timely attendance.\nAbility to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.\nAbility to travel frequently throughout the assigned area.\n\nWORK ENVIRONMENT: No hazardous or significantly unpleasant conditions.\n\nPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nWhile performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:\n\nMust be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.\n\nSpecific lifting abilities required by this job include:\n\nSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.\n\n#LI-JB1\n\nWhat We Offer:\n\nCOMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details\n\nWe are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.\n\nGlacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.\n\nNo Recruiters or unsolicited agency referrals please.","datePosted":"2026-08-19T18:07:58.775Z","dateModified":"2026-08-19T18:07:58.775Z","hiringOrganization":{"@type":"Organization","name":"Altabank","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Orem","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ea2c922b2778d2c56dcd8df7"},"url":"https://jobsearcher.com/jobs/ea2c922b2778d2c56dcd8df7"}}