Delivery Manager

Recognized as a  Milwaukee Journal Sentinel  Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.Job SummaryThe internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open. Work Location HybridThis position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.Responsibilities & QualificationsLeads and manages the work of one or more agile IT teams across a portfolio of initiatives and solutions. Recruits and builds highly effective teams. Sets clear expectations, monitors progress and provides feedback to team members. Supervision may be provided through subordinate leaders. Demonstrates accountability, the drive to deliver consistent results, and the ability to make data-driven decisions. Establishes team objectives, tracks and reports progress using key performance indicators (KPIs). Promotes continuous improvement, while ensuring team processes conform to departmental policies, standards and best practices. Actively demonstrates emotional intelligence. Builds strong relationships with associates and vendor partners. Can effectively maneuver through moderate organizational conflict with diplomacy and authenticity. Contributes to team strategic planning, goal setting, capital planning, budgeting, vendor partner selection, and contract negotiation activities.Preferred Experience And Skills6 years of IT experience, including prior management experience. Leadership skillsAbility to influence, develop and mentor othersAbility to build collaborative relationshipsProblem solving skillsDecision making skillsAnalytical thinking skillsDetail orientedWritten and verbal communication skillsPreferred Education And TrainingBachelor’s Degree in Computer Science or equivalent experienceSupervisory and/or management training Salary Statement The salary range for this position is $139,735–$174,669The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to :   Medical & Prescription Insurance  Health Savings Account  Dental Insurance  Vision Insurance  Short and Long Term Disability  Flexible Spending Accounts  Life and Accidental Death & Disability   Accident and Critical Illness Insurance  Employee Assistance Program  401(k) Plan with Company Match  Pet Insurance  Paid Time Off . Standard first year PTO is 17 days , pro-rated based on month of hire. E nhance d PTO may be available for experienced candidates Bonus eligible based on performance  West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.