{"schemaVersion":"jobsearcher.job.v1","id":"ea1dfb9eaccc7e5681dc83ea","url":"https://jobsearcher.com/jobs/ea1dfb9eaccc7e5681dc83ea","canonicalUrl":"https://jobsearcher.com/jobs/ea1dfb9eaccc7e5681dc83ea","title":"Mainframe Engineer","description":"Senior Specialty Systems Operations EngineerPosition will be working in the Mainframe platform support group. Candidate must have Mainframe application support experience. Client is seeking three identical Senior Specialty Systems Operations Engineers to join a Mainframe Production Support team supporting critical applications in a highly specialized, non-standard environment. This role requires strong hands-on mainframe application support experience and the ability to work in a follow-the-sun model alongside offshore team.Key Responsibilities:Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applicationsMonitor production systems and ensure system stability and uptimeAnalyze and troubleshoot failed mainframe jobs (JCL)Perform root cause analysis and support ad hoc job executionsPartner with Production Control to restart and recover failed jobsRespond to business user requests and application team needsMaintain and update incident tracking (ServiceNow, JIRA, Confluence)Monitor and respond to application group mailboxesDocument incidents, resolutions, and create JIRA stories for follow-upRequired Skills:Strong experience in Mainframe Production Support (application support required)Technologies/tools:JCL, COBOL, CICS, DB2, CA7, IDCAMS, MainviewFile tools: File Manager, File Analyzer, EZTRIEVExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)Ability to work in a high-volume, production-critical environmentAdditional DetailsTeam is primarily based in Chandler, AZ (preferred location)Candidates should be adaptable, proactive, and comfortable in a specialized/mainframe-heavy environmentThis is not a typical platform support role—requires a niche skillsetIn this contingent resource assignment, candidates may:Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering.Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.Required Qualifications:5 plus years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.","company":"TriOptus","rawCompany":"trioptus","city":"Chandler","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-09-17T12:20:04.753Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Mainframe Engineer","description":"Senior Specialty Systems Operations EngineerPosition will be working in the Mainframe platform support group. Candidate must have Mainframe application support experience. Client is seeking three identical Senior Specialty Systems Operations Engineers to join a Mainframe Production Support team supporting critical applications in a highly specialized, non-standard environment. This role requires strong hands-on mainframe application support experience and the ability to work in a follow-the-sun model alongside offshore team.Key Responsibilities:Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applicationsMonitor production systems and ensure system stability and uptimeAnalyze and troubleshoot failed mainframe jobs (JCL)Perform root cause analysis and support ad hoc job executionsPartner with Production Control to restart and recover failed jobsRespond to business user requests and application team needsMaintain and update incident tracking (ServiceNow, JIRA, Confluence)Monitor and respond to application group mailboxesDocument incidents, resolutions, and create JIRA stories for follow-upRequired Skills:Strong experience in Mainframe Production Support (application support required)Technologies/tools:JCL, COBOL, CICS, DB2, CA7, IDCAMS, MainviewFile tools: File Manager, File Analyzer, EZTRIEVExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)Ability to work in a high-volume, production-critical environmentAdditional DetailsTeam is primarily based in Chandler, AZ (preferred location)Candidates should be adaptable, proactive, and comfortable in a specialized/mainframe-heavy environmentThis is not a typical platform support role—requires a niche skillsetIn this contingent resource assignment, candidates may:Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering.Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.Required Qualifications:5 plus years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.","datePosted":"2026-09-17T12:20:04.753Z","dateModified":"2026-09-17T12:20:04.753Z","hiringOrganization":{"@type":"Organization","name":"TriOptus","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chandler","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ea1dfb9eaccc7e5681dc83ea"},"url":"https://jobsearcher.com/jobs/ea1dfb9eaccc7e5681dc83ea"}}