{"schemaVersion":"jobsearcher.job.v1","id":"e9f2fca9db0ebe4fc0d267e5","url":"https://jobsearcher.com/jobs/e9f2fca9db0ebe4fc0d267e5","canonicalUrl":"https://jobsearcher.com/jobs/e9f2fca9db0ebe4fc0d267e5","title":"System Operator I","description":"Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.\nKapsch TrafficCom is seeking a highly motivated, detail-oriented individual to join our team, full time, at the Region 2 Transportation Management Center (TMC) in Utica, NY. The System Operator I is responsible for monitoring traffic conditions, coordinating incident response, and ensuring efficient operation of the Transportation Management Center (TMC) in Region 2. This role requires detailed familiarity with TMC daily obligations, tools, and systems. Operators must understand communications protocols, be knowledgeable about the locations and purpose of all Intelligent Transportation System (ITS) elements and be capable of independently following procedures and direction.\nAn Operator I – Trainee will begin in a training capacity and is eligible for promotion to System Operator I upon successful completion of a core competency evaluation developed by NYSDOT Region 2 management. This evaluation ensures the trainee demonstrates proficiency in TMC operations, systems, and protocols. Once confirmed as knowledgeable and competent, the trainee will transition to the System Operator I role.\nOrganizational Relationship\nReports directly to the Systems Operator III, Consultant Operations Manager and the NYSDOT TMC Director.\nMinimum Qualifications\nEducation and Experience:\nAssociate degree or higher; OR\nMinimum of 60 college credit hours (transcripts required), including courses supporting oral, written, and computer/software Knowledge, Skills, and Abilities (KSAs); OR\nTwo years of full-time employment meeting the Qualifying Experience criteria\nMust possess a valid driver’s license\nKnowledge Skills and Abilities\nCandidates must demonstrate proficiency in:\nOral and written communication\nComputer/software skills, including MS Office applications and spreadsheets\nAbility to use roadway maps and knowledge of roadway elements, specifically local roadways\nAbility to work effectively with co-workers, NYSDOT staff, and partner agencies\nQualifying Experience\nExperience in one or more of the following areas:\nOperations Dispatching with agencies such as:\nTransportation (DOT, trucking, tow, transit, rail)\nFire, Police, EMS, 911\nMilitary\nFirst responder or military experience\nTMC operations experience\nCCTV monitoring for:\nFederal/state/city government agencies\nState gaming commissions\nAlarm/security companies\nCustomer service call center experience\nManagement experience\nDesired Qualifications\nIt is desired that candidates for this position also be proficient in the following areas:\nStrong organization and interpersonal skills\nAbility to perform with minimal supervision\nAbility to cope with stress and perform in a cooperative team environment with the Client\nInterview Requirements\nAll prospective System Operators must demonstrate basic computer skills during the interview, including:\nFundamental typing\nNavigating a standard Windows-based computer\nShift\nFriday, Saturday, Sunday 1pm-9:30pm\nWhy Join Us?\nFull benefits package including:\nPaid Time Off (PTO) – 20 days per year\nNo-cost medical insurance option for employees and eligible dependents\n401(k) with company match\nOpportunity to grow in an innovative, mission-driven industry\nTeam-oriented and professional work environment\n$22/Hour\nKapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace. Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.","company":"Kapsch Trafficcom Ag","rawCompany":"kapsch trafficcom ag","city":"Utica","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-08-07T23:54:08.045Z","occupations":[{"code":"55-3015.00","title":"Command and Control Center Specialists","slug":"command-and-control-center-specialists"},{"code":"53-6041.00","title":"Traffic Technicians","slug":"traffic-technicians"},{"code":"55-1015.00","title":"Command and Control Center Officers","slug":"command-and-control-center-officers"}],"industries":[{"code":"922190","title":"Other Justice, Public Order, and Safety Activities","slug":"other-justice-public-order-and-safety-activities"},{"code":"926120","title":"Regulation and Administration of Transportation Programs","slug":"regulation-and-administration-of-transportation-programs"},{"code":"485111","title":"Mixed Mode Transit Systems","slug":"mixed-mode-transit-systems"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"System Operator I","description":"Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.\nKapsch TrafficCom is seeking a highly motivated, detail-oriented individual to join our team, full time, at the Region 2 Transportation Management Center (TMC) in Utica, NY. The System Operator I is responsible for monitoring traffic conditions, coordinating incident response, and ensuring efficient operation of the Transportation Management Center (TMC) in Region 2. This role requires detailed familiarity with TMC daily obligations, tools, and systems. Operators must understand communications protocols, be knowledgeable about the locations and purpose of all Intelligent Transportation System (ITS) elements and be capable of independently following procedures and direction.\nAn Operator I – Trainee will begin in a training capacity and is eligible for promotion to System Operator I upon successful completion of a core competency evaluation developed by NYSDOT Region 2 management. This evaluation ensures the trainee demonstrates proficiency in TMC operations, systems, and protocols. Once confirmed as knowledgeable and competent, the trainee will transition to the System Operator I role.\nOrganizational Relationship\nReports directly to the Systems Operator III, Consultant Operations Manager and the NYSDOT TMC Director.\nMinimum Qualifications\nEducation and Experience:\nAssociate degree or higher; OR\nMinimum of 60 college credit hours (transcripts required), including courses supporting oral, written, and computer/software Knowledge, Skills, and Abilities (KSAs); OR\nTwo years of full-time employment meeting the Qualifying Experience criteria\nMust possess a valid driver’s license\nKnowledge Skills and Abilities\nCandidates must demonstrate proficiency in:\nOral and written communication\nComputer/software skills, including MS Office applications and spreadsheets\nAbility to use roadway maps and knowledge of roadway elements, specifically local roadways\nAbility to work effectively with co-workers, NYSDOT staff, and partner agencies\nQualifying Experience\nExperience in one or more of the following areas:\nOperations Dispatching with agencies such as:\nTransportation (DOT, trucking, tow, transit, rail)\nFire, Police, EMS, 911\nMilitary\nFirst responder or military experience\nTMC operations experience\nCCTV monitoring for:\nFederal/state/city government agencies\nState gaming commissions\nAlarm/security companies\nCustomer service call center experience\nManagement experience\nDesired Qualifications\nIt is desired that candidates for this position also be proficient in the following areas:\nStrong organization and interpersonal skills\nAbility to perform with minimal supervision\nAbility to cope with stress and perform in a cooperative team environment with the Client\nInterview Requirements\nAll prospective System Operators must demonstrate basic computer skills during the interview, including:\nFundamental typing\nNavigating a standard Windows-based computer\nShift\nFriday, Saturday, Sunday 1pm-9:30pm\nWhy Join Us?\nFull benefits package including:\nPaid Time Off (PTO) – 20 days per year\nNo-cost medical insurance option for employees and eligible dependents\n401(k) with company match\nOpportunity to grow in an innovative, mission-driven industry\nTeam-oriented and professional work environment\n$22/Hour\nKapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace. Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.","datePosted":"2026-08-07T23:54:08.045Z","dateModified":"2026-08-07T23:54:08.045Z","hiringOrganization":{"@type":"Organization","name":"Kapsch Trafficcom Ag","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Utica","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e9f2fca9db0ebe4fc0d267e5"},"url":"https://jobsearcher.com/jobs/e9f2fca9db0ebe4fc0d267e5"}}