Medspa Assistant Manager

About VIO Med SpaAt V/O Med Spa Clifton, we specialize in cutting‑edge aesthetic medicine and wellness services that empower, enhance natural beauty, and inspire confidence in every guest. Located in the heart of Clifton, NJ, we pride ourselves on a culture of innovation, integrity, and compassionate care.Position Summary (Purpose):The Assistant Med Spa Manager supports the Spa Manager in driving V/O Med Spa’s mission of exceptional guest experiences and industry‑leading treatments. You’ll help foster a collaborative, high‑energy team environment—mentoring staff and nurturing future leaders—while ensuring operational excellence and contributing to revenue and service goals.ResponsibilitiesGuest Experience & Service: Deliver and uphold V/O Med Spa’s standards for VIP-level service and client satisfaction.Sales & Revenue Support: Assist in achieving monthly goals for retail, services, and treatment sales.Team Leadership & Development: Lead by example: coach, motivate, and inspire your team; identify and cultivate emerging leaders within the spa.Staff Management & Training: Onboard new hires, facilitate ongoing education (product knowledge, service protocols, Cherry Financing), and conduct performance check‑ins.Operations & Administration: Help manage schedules, inventory, and POS systems to keep operations running smoothly.Financial Oversight: Support daily cash-handling procedures, expense tracking, and budget adherence.Marketing & Events: Collaborate on in‑spa events, promotions, and social media content that amplify our brand and drive guest engagement.Essential Behavioral Characteristics:Ethical, honest, and trustworthyPositive, enthusiastic, and outgoingTeam‑oriented with a collaborative spiritEmpathetic listener and supportive mentorDetail‑oriented with a “get‑it‑done” mentalitySkills1–2 years supervisory experience in medspa, hospitality, or wellness environmentStrong communication, conflict-resolution, and problem-solving skillsOrganized, adaptive, and comfortable with digital booking/POS/Scheduling platforms(Zenoti)Passion for aesthetics, wellness, and continuous improvementAbility to inspire, mentor, and build up a high‑performing teamBilingual (Spanish/English) a plus in our diverse Clifton communityJoin us as we strive to create an unparalleled spa experience for our clients while nurturing a supportive work environment for our team!