Student Resource Center Assistant Manager/Provider Network Coordinator

Working Title Student Resource Center Assistant Manager/Provider Network Coordinator Role Title Education Support Specialist III Role Code 29144-SW FLSA Exempt Pay Band Position Number 282R0109 Agency Piedmont Virginia Community College Division Piedmont Virginia Community College (Div) Work Location Albemarle - 003 Hiring Range $52,500 - $58,500 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work ScheduleFlexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:30pm p.m. Monday-Friday. This is a full-time (exempt) position providing services in-person for students located at the Main Campus.Sensitive Position No Job DescriptionPosition Description – (Student Resource Center Assistant Manager / Provider Network Coordinator)Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.eduPVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.Position Title: Student Resource Center Assistant Manager & Provider Network CoordinatorDepartment: Student Affairs / Student Resource CenterEmployment type: Fulltime Classified, exempt, benefited.This is a restricted position and is contingent upon continued funding. A restricted appointment is an appointment to a position that is funded (10% or more) by non-State revenues such as gifts, grants, donations, and contracts or other sources of funding which are not continuing in nature.Position Purpose: The Student Resource Center Assistant Manager & Provider Network Coordinator supports students by identifying and reducing barriers such as those related to hunger, unstable housing, unreliable transportation, lack of childcare, and need for emergency financial assistance that increases a student’s ability to succeed. The position will also maintain and expand relationships with community-based resource providers and improve coordination of services and referrals using the Network2Work technology platform, n2work.org.Duties And ResponsibilitiesStudent Support and Success CoachingProvide individualized support, coaching, and resource navigation to student parents experiencing barriers to academic success using the Network2Work platform.Oversee the College Attainment for Parent Students (CAPS) program by tracking student parent participation, progress, outcomes, and referrals using Network2Work and Navigate.Provider Network and Community PartnershipsDevelop, maintain, and expand relationships with community-based organizations, nonprofit agencies, government programs, healthcare providers, and other service providers who can help students overcome barriers to success.Determine from those essential resource and service providers i) who they serve, ii) what they offer, and iii) how students can connect with them which will allow PVCC success coaches to make appropriate referrals using the Network2Work technology platform.Maintain up-to-date community resource and service provider information through the Network2Work platform.Student Resource Center and Panther PantryServe as a point of contact for students seeking assistance with non-academic needs support and as a liaison to connect them with the appropriate Student Success coach.Assist with daily operations of the Student Resource Center (SRC), Panther Pantry and clothing closet.Assist with inventory management, ordering, receiving, stock, and distribution of food, hygiene, and emergency resources.Ensure compliance with food safety guidelines, storage requirements and pantry procedures.Assist with overseeing pantry volunteers, student workers and interns assigned to the Student Resource Center and Panther Pantry.Assist with planning and implementing student wellness and educational workshops, outreach initiatives, and special events, including our annual staff food drive and student holiday giveaway.Assist with marketing and communications of workshops, initiatives, and special events.Loaner Vehicle ProgramOversee administration of the loaner vehicle program.Maintain records, compliance requirements and eligibility documentation.Piedmont Community College Offers a Robust Benefits Package, IncludingState of Virginia employee benefitsComprehensive health insurance (medical, dental, and vision)Virginia Retirement System (VRS) participationGenerous annual leave and paid holidaysProfessional development opportunitiesContinuous learning programsAccess to wellness resources and employee assistance programsSpecial AssignmentsMay be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.KSA's/Required QualificationsExperience in student affairs, case management and/or social work, human services, or a related field.Ability to manage multiple priorities and assignments and follow through independently.Strong interpersonal, written, and organizational skills and the ability to build relationships with community partners, students, and volunteers.Ability to frequently lift, carry, push, and pull materials up to 50 pounds and load them onto a table, shelves and/or dolly.Experience planning and implementing student activities, educational workshops, outreach initiatives, and special events.Additional ConsiderationsExperience or interest in managing a food pantry.Knowledge or experience in addressing hunger, unstable housing, or emergency financial needs.Knowledge of community resources.Experience working in a community college or university setting.Knowledge of Navigate and Canvas.Operation of a State Vehicle No Supervises Employees No Required Travelminimal—college service areaPosting Number CLS_4502P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/05/2026 Job Close Date 06/26/2026 Open Until Filled Agency Website pvcc.edu Contact Name Human Resources Email humanresources@pvcc.edu Phone Number 434.961.6567 Special Instructions to ApplicantsIn support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155Additional Information Background Check Statement DisclaimerThe selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.Quicklink for Posting https://jobs.vccs.edu/postings/96789