{"schemaVersion":"jobsearcher.job.v1","id":"e8f91a03bd73823338e08d91","url":"https://jobsearcher.com/jobs/e8f91a03bd73823338e08d91","canonicalUrl":"https://jobsearcher.com/jobs/e8f91a03bd73823338e08d91","title":"Ticket Agent Apprentice","description":"Apprenticeship Program Requirements:\nMust be a US citizen or resident alien\nMust be 18 years of age or older\nMust be a resident or Guam for a period not less than three (3) consecutive years before entry into the program. Mayor's Verification must be submitted upon hire.\nMust be able to attend a minimum of two (2) classes per semester as identified by program coordinator, while working forty (40) hours per week\n* Our Apprenticeship program requires for the selected candidate to be in a study program and enrolled with GCC *\nEssential Duties and Responsibilities:\nAble to make accurate bookings for customers\nCalculate expenses and write sell tickets to the passengers.\nHelp passengers by answering questions on travel arrangements.\nHelp passengers to plan for their trips.\nTicketing, makes and/or changes reservations, seat assignments, answers inquiries about flight schedule and fares, verifies reservation by phone, calculates fares and handles payments.\nProvide good customer service\nResponsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or canceled.\nOther tasks as may be assigned.\nPlease note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.\nJob Requirements:\nHigh school diploma or GED required\nAt least one years of experience in the related field.\nKnowledge of ArchTics, Outbox and NLIVEN ticketing software\nKnowledge of ticket office operations.\nSkilled in both verbal and written communication.\nSkills on organizing self and others.\nMust have well-groomed appearance, respect for details and accuracy, a pleasant and courteous manner.\nHave the ability to work varied shifts and schedules including evenings, weekends, holidays and some overtime.\nMust be able to handle stressful situations.\nProlonged periods of walking.\nProlonged periods of sitting at a desk and working on a computer.\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nPeople with a criminal record are encouraged to apply\nApplication Question(s):\nAre you eligible to work in the US? If so, what verification do you hold?\nAre you 18 years or older?\nHave you been a resident on Guam for a period not less than 3 years?\nAre you able to attend a minimum of 2 classes per semester in Guam Community College, as identified by program coordinator? Will you be able to work full time hours per week?\nWork Location: In person","company":"Goodwind Development","rawCompany":"goodwind development","city":"Dededo","isRemote":false,"isActive":false,"createdAt":"2026-08-04T19:05:19.403Z","occupations":[{"code":"43-4181.00","title":"Reservation and Transportation Ticket Agents and Travel Clerks","slug":"reservation-and-transportation-ticket-agents-and-travel-clerks"},{"code":"41-3041.00","title":"Travel Agents","slug":"travel-agents"},{"code":"53-6061.00","title":"Passenger Attendants","slug":"passenger-attendants"}],"industries":[{"code":"481111","title":"Scheduled Passenger Air Transportation","slug":"scheduled-passenger-air-transportation"},{"code":"561510","title":"Travel Agencies","slug":"travel-agencies"},{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Ticket Agent Apprentice","description":"Apprenticeship Program Requirements:\nMust be a US citizen or resident alien\nMust be 18 years of age or older\nMust be a resident or Guam for a period not less than three (3) consecutive years before entry into the program. Mayor's Verification must be submitted upon hire.\nMust be able to attend a minimum of two (2) classes per semester as identified by program coordinator, while working forty (40) hours per week\n* Our Apprenticeship program requires for the selected candidate to be in a study program and enrolled with GCC *\nEssential Duties and Responsibilities:\nAble to make accurate bookings for customers\nCalculate expenses and write sell tickets to the passengers.\nHelp passengers by answering questions on travel arrangements.\nHelp passengers to plan for their trips.\nTicketing, makes and/or changes reservations, seat assignments, answers inquiries about flight schedule and fares, verifies reservation by phone, calculates fares and handles payments.\nProvide good customer service\nResponsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or canceled.\nOther tasks as may be assigned.\nPlease note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.\nJob Requirements:\nHigh school diploma or GED required\nAt least one years of experience in the related field.\nKnowledge of ArchTics, Outbox and NLIVEN ticketing software\nKnowledge of ticket office operations.\nSkilled in both verbal and written communication.\nSkills on organizing self and others.\nMust have well-groomed appearance, respect for details and accuracy, a pleasant and courteous manner.\nHave the ability to work varied shifts and schedules including evenings, weekends, holidays and some overtime.\nMust be able to handle stressful situations.\nProlonged periods of walking.\nProlonged periods of sitting at a desk and working on a computer.\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nPeople with a criminal record are encouraged to apply\nApplication Question(s):\nAre you eligible to work in the US? If so, what verification do you hold?\nAre you 18 years or older?\nHave you been a resident on Guam for a period not less than 3 years?\nAre you able to attend a minimum of 2 classes per semester in Guam Community College, as identified by program coordinator? Will you be able to work full time hours per week?\nWork Location: In person","datePosted":"2026-08-04T19:05:19.403Z","dateModified":"2026-08-04T19:05:19.403Z","hiringOrganization":{"@type":"Organization","name":"Goodwind Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dededo","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e8f91a03bd73823338e08d91"},"url":"https://jobsearcher.com/jobs/e8f91a03bd73823338e08d91"}}