{"schemaVersion":"jobsearcher.job.v1","id":"e8ea501fd08baa66bafdb49e","url":"https://jobsearcher.com/jobs/e8ea501fd08baa66bafdb49e","canonicalUrl":"https://jobsearcher.com/jobs/e8ea501fd08baa66bafdb49e","title":"Remote Technical Support Specialist for EdTech","description":"Cengage Group seeks a customer support agent for digital solutions in Columbia, SC. This role requires providing support, troubleshooting issues, and documenting interactions. Candidates must be high school graduates with a solid understanding of Microsoft and Apple operating systems. Additionally, problem-solving skills and attention to detail are crucial. The position is remote, offering benefits like healthcare coverage and a 401K plan with contributions matched by the employer.J-18808-Ljbffr","company":"Cengage Group","rawCompany":"cengage group","isRemote":true,"isActive":false,"createdAt":"2026-05-12T08:45:23.430Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Specialist for EdTech","description":"Cengage Group seeks a customer support agent for digital solutions in Columbia, SC. This role requires providing support, troubleshooting issues, and documenting interactions. Candidates must be high school graduates with a solid understanding of Microsoft and Apple operating systems. Additionally, problem-solving skills and attention to detail are crucial. The position is remote, offering benefits like healthcare coverage and a 401K plan with contributions matched by the employer.J-18808-Ljbffr","datePosted":"2026-05-12T08:45:23.430Z","dateModified":"2026-05-12T08:45:23.430Z","hiringOrganization":{"@type":"Organization","name":"Cengage Group","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e8ea501fd08baa66bafdb49e"},"url":"https://jobsearcher.com/jobs/e8ea501fd08baa66bafdb49e"}}