Dental Office Manager

The Office Manager is responsible for overseeing the daily functions of the dental office. Office Manager Responsibilities (include but are not limited to): · Provide oversight and direction to the team to ensure the consistent delivery of adequate customer service. · Participate in the interview process of all potential staff and provide support in the orientation and training of new employees. · Perform competency evaluations of the office staff to ensure performance goals are met. · Collaborate with the CEO to management to ensure consistent and efficient operation of the office including staffing, training, and scheduling. · Lead, inspire, and motivate others to perform and develop in their respective duties. · Manage and direct staff assignments and activities, in accordance with office policy and applicable laws. · Participate in marketing goals and objectives. · Oversee patient relationships and manage patient complaints. · Maintain social media accounts and monitor patient satisfaction through patient reviews. · Proficiently understand medical and dental billing and claims. · Accurately send personal account and insurance statements. · Coordinate staff meetings · Engage in conflict resolution and conduct disciplinary action when necessary. · Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice. · Take initiative to identify and execute ways to continually improve individual and practice performance. · To the extent possible, help others perform their tasks when overloaded or backed up or to otherwise increase the operational and emotional performance of the practice. · Perform other job-related duties as assigned. Job Type: Full-time Pay: $58,240.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person