{"schemaVersion":"jobsearcher.job.v1","id":"e8ce35e87ce7f4047bafe7a3","url":"https://jobsearcher.com/jobs/e8ce35e87ce7f4047bafe7a3","canonicalUrl":"https://jobsearcher.com/jobs/e8ce35e87ce7f4047bafe7a3","title":"Remote Technical Support Engineer - Equity & API","description":"Truv, a fully remote company, is seeking a Technical Support Engineer to help us build the best customer support experience. You'll triage tickets efficiently, collaborate with product, engineering, and customer success, and drive improvements across the Help Center.\r\nThe ideal candidate has 4+ years in technical support, 2+ years in early-stage startups, and strong API-driven product knowledge, with excellent communication and calm under pressure.#J-18808-Ljbffr","company":"Truv","rawCompany":"truv","city":"New York","state":"NY","isRemote":true,"isActive":false,"createdAt":"2026-08-13T02:11:41.666Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Engineer - Equity & API","description":"Truv, a fully remote company, is seeking a Technical Support Engineer to help us build the best customer support experience. You'll triage tickets efficiently, collaborate with product, engineering, and customer success, and drive improvements across the Help Center.\r\nThe ideal candidate has 4+ years in technical support, 2+ years in early-stage startups, and strong API-driven product knowledge, with excellent communication and calm under pressure.#J-18808-Ljbffr","datePosted":"2026-08-13T02:11:41.666Z","dateModified":"2026-08-13T02:11:41.666Z","hiringOrganization":{"@type":"Organization","name":"Truv","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e8ce35e87ce7f4047bafe7a3"},"url":"https://jobsearcher.com/jobs/e8ce35e87ce7f4047bafe7a3"}}