StarBase Planner

DESCRIPTION: Seeking an exceptional candidate to provide event planning support within a multi-faceted production and event space for client buyouts, private and/or public events and event marketing initiatives of the business unit. Our hire must understand, maintain and support our brand standards and generate positive public relations with clients and guests. The successful candidate is experienced in event management, sales and leading fulfillment duties from pre-event to post-event activities.RESPONSIBILITIES:Assist management with processes for event bookings, event checklists, project timelines and managing events within StarBaseRespond to new inquiries and meet with clients to give tours and venue information in order to book private and public eventsPrepare and send estimates recommends add-ons that may complement or achieve the client's visionEvent coordination and scheduling and conducts site walkthroughs, as requiredInquiry/client follow up duties as assignedCalendar managementDocuments leads and sales activitiesPlace orders and coordinate setup, deliveries and pick up with vendors/suppliersCommunication between client and vendors regarding event day detailsMaintain brand identity throughout programming, planning and design of marketing event initiativesAssist in developing, maintaining and improving operational standardsManaging spreadsheets, tracking expenses and navigating digital file storageEnsure cleanliness of venue and update management of any maintenance needsOccasional inventory dutiesLiaise closely with internal teams and vendors to project manage events in the pipelineReview truck lists with warehouse crew/lead pre-eventEnsure that event is set up according to event floor planEstablish and foster new relationships that increase brand awareness for the venueAssist fellow employees to perform similar or related jobs as and when necessaryAssist with event preparations, set up and strike as neededBe onsite during events to assist with client and/or guest needs and inquiriesRun errands to secure event supplies for events as neededAct as on-site contact for outside vendors, such as caterers, A/V, photographers, etc.Continuously seek out opportunities to learn and improve the knowledge of the jobUndertake any reasonable request made by a member of managementEnsuring booking processes and actions are followed in line with Company standardsEXPERIENCE4+years in a customer facing rolePrior experience in event planning and project managementComfort using web based collaboration tools including, but not limited to Asana, Google SuiteStrong business acumen and staying cool under pressureNatural problem solver, obsessed with finding appropriate solutions to meet customer needsAble to multitask, and passionate about customer satisfactionEXPECTATIONSUnderstand and proactively manage events and their functions with a "can do" approach. Areas include, but are not limited to: special event management, venue and vendor coordination, production, creative ideas and concept development with clients. Be available for clients at all times, acting as a 24/7 contact during programs.Provide support with the logistical management and operational execution of client events and programs alongside the Venue Directors.Manages event changes during pre-planning and on-site, negotiating and up-sellingOrders, confirms and reconfirms all suppliers, develops relationships with supplier/partners, communicates service expectation levels, guarantees, cancellation, billing information, directions, etc.Prepares and distributes production documents and any other relevant event information, directions, etc.Responsible for forwarding any necessary event information to vendors and venue management to ensure seamless coordination with venue operationsConducts pre-event meetings with client to review all details of the program as confirmedOn-site event management as needed during client eventsKNOWLEDGE AND SKILLSLocal expert well versed in "everything" Las VegasExtensive experience with Google Drive, MS Office Suite (especially Excel)Must be able to work flexible hours including weekends, evenings, and holidaysAbility to manage operations functions and effectively supervise and direct StaffComfortable with email, phone and in person communicationHandle conflict and challenges effectively while staying focused on desired outcome.Highly self-motivated, solution, solution-oriented, collaborative, proactive and decisiveExcellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employeesAbility to effetively present information and respond to questions from clients, supplier partners and team membersAbilty to multi task and work on multiple programs with different deadlinesMust be able to work well with all levels of management and staff, event guests and venue staff, clients and supplier partners.