{"schemaVersion":"jobsearcher.job.v1","id":"e870e96fd6979dc3e59fbf2f","url":"https://jobsearcher.com/jobs/e870e96fd6979dc3e59fbf2f","canonicalUrl":"https://jobsearcher.com/jobs/e870e96fd6979dc3e59fbf2f","title":"End User Computing (EUC) Technician","description":"* *Monday-Friday standard business hours*\n* *HQ Office*\n* *WhiteGlove Support/ VIP Users*\n\nThe selected candidate should have strong *technical knowledge and hands–on experience* in the following technologies:\n\n* *Imaging & Device Provisioning using SCCM*\n* *Microsoft Client OS (Win10, 11)*\n* *AV Device Support (Conference Rooms Support / Corporate events)*\n* *Microsoft 365 Support*\n* *Print and File share services*\n* *Hardware Break-fix/Replacement*\n* *Application installation and troubleshooting *\n* *ITIL & Ticketing System Familiarity*\n\n*Detailed Job Description*\n\n* Over 5 years of hands-on experience in desktop support and end-user computing.\n* Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting.\n* Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps).\n* Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot.\n* Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support.\n* End-to-end knowledge of desktop/laptop lifecycle – from build and deployment to maintenance and decommissioning.\n* Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting.\n* Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions.\n* Capable of documenting solutions and creating user-friendly knowledge base articles.\n* Work collaboratively with IT teams to maintain a stable and efficient desktop environment.\n* Experienced in working in a global delivery model with strong communication, analytical, and time management skills.\n* Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support.\n\n*Desirable (not mandatory): *Relevant technical & process certifications:\n\n* ITIL V4 Foundations\n* MD-102: Endpoint Administrator\n* Microsoft 365 Certified: Fundamentals - MS-900\n\nPay: $45,000.00 - $50,000.00 per year\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Paid time off\n* Parental leave\n* Professional development assistance\n* Referral program\n* Vision insurance\n\nWork Location: In person","company":"Ejgroup","rawCompany":"ejgroup","city":"Jacksonville","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-19T20:06:11.624Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"End User Computing (EUC) Technician","description":"* *Monday-Friday standard business hours*\n* *HQ Office*\n* *WhiteGlove Support/ VIP Users*\n\nThe selected candidate should have strong *technical knowledge and hands–on experience* in the following technologies:\n\n* *Imaging & Device Provisioning using SCCM*\n* *Microsoft Client OS (Win10, 11)*\n* *AV Device Support (Conference Rooms Support / Corporate events)*\n* *Microsoft 365 Support*\n* *Print and File share services*\n* *Hardware Break-fix/Replacement*\n* *Application installation and troubleshooting *\n* *ITIL & Ticketing System Familiarity*\n\n*Detailed Job Description*\n\n* Over 5 years of hands-on experience in desktop support and end-user computing.\n* Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting.\n* Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps).\n* Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot.\n* Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support.\n* End-to-end knowledge of desktop/laptop lifecycle – from build and deployment to maintenance and decommissioning.\n* Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting.\n* Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions.\n* Capable of documenting solutions and creating user-friendly knowledge base articles.\n* Work collaboratively with IT teams to maintain a stable and efficient desktop environment.\n* Experienced in working in a global delivery model with strong communication, analytical, and time management skills.\n* Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support.\n\n*Desirable (not mandatory): *Relevant technical & process certifications:\n\n* ITIL V4 Foundations\n* MD-102: Endpoint Administrator\n* Microsoft 365 Certified: Fundamentals - MS-900\n\nPay: $45,000.00 - $50,000.00 per year\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Paid time off\n* Parental leave\n* Professional development assistance\n* Referral program\n* Vision insurance\n\nWork Location: In person","datePosted":"2026-08-19T20:06:11.624Z","dateModified":"2026-08-19T20:06:11.624Z","hiringOrganization":{"@type":"Organization","name":"Ejgroup","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jacksonville","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e870e96fd6979dc3e59fbf2f"},"url":"https://jobsearcher.com/jobs/e870e96fd6979dc3e59fbf2f"}}