Support Executive

Akkodis is seeking a Support Executive for a Contract with a client in Jupiter, FL. The candidate will provide hands‑on technical support for desktops, laptops, mobile devices, and collaboration tools while resolving hardware, software, and network issues efficiently.Rate Range: $24/hour to $26/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.Support Executive Job Responsibilities IncludeProvide on‑site technical support for desktops, laptops, mobile devices, printers, and collaboration equipment while resolving hardware, software, and connectivity issues.Perform installations, configurations, upgrades, and break‑fix activities, including hardware replacements and conference room technology support.Respond to incidents and service requests in alignment with SLAs, ensuring clear communication and delivering white‑glove support for executive users.Maintain accurate asset inventory by handling equipment tagging, tracking, imaging, deployment, and refresh cycle coordination.Log and manage incidents in the ITSM platform, escalating complex issues and contributing detailed troubleshooting documentation to the knowledge base.Collaborate with remote support teams and vendors, assisting in technology rollouts, site checks, disaster recovery activities, and cross‑facility IT support as needed.Required QualificationsAssociate degree in Information Technology, Computer Science, or a related field, or equivalent hands‑on technical experience.2+ years in desktop support, field services, or technical support roles.Strong proficiency in supporting Windows/macOS environments, Microsoft 365 applications, hardware troubleshooting, and ITSM platforms such as ServiceNow.Ability to diagnose and resolve hardware, software, and network issues while delivering excellent customer service and managing end‑user support activities.If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@akkodisgroup.com.Pay Details: $24.00 to $26.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policyRequirementsThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.