{"schemaVersion":"jobsearcher.job.v1","id":"e7b0d9aa45ef2fe3e87aec11","url":"https://jobsearcher.com/jobs/e7b0d9aa45ef2fe3e87aec11","canonicalUrl":"https://jobsearcher.com/jobs/e7b0d9aa45ef2fe3e87aec11","title":"Workplace Manager I","description":"Company\nPacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.\nPPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to enable the potential of people through a personalized, resourceful, and connected approach. Our people-centric ethos guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution through our three service lines of: Work Space Consulting, Capital Project Management, and Transition and Relocation Management, PPM gives clients the confidence to focus on what they do best.\nPeople are at the heart of everything we do. We believe in building savvy, diverse teams that thrive in fast-paced, collaborative, agile and fun environments. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. Diversity to PPM means having a team that represents our communities and the clients we serve. Our people have different backgrounds and histories, experiences and expertise, and perspectives and opinions. We are not one piece of fabric, but many different pieces of fabric seamlessly stitched together. Our teams embody our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, and our culture thrives on our balance of care with accountability. We are One PPM.\nWhile we are committed to achieving success for our clients, we are also committed to our communities - and each other. With a company commitment to donate 1% of all revenue to non-profits serving communities where we work, our team regularly participates in philanthropic events and volunteerism. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with reimagining our own.\nKey Company Info\nFounded in 2009 to provide value driven outcomes, and impeccable service to our Partners (Clients) and People in a personalized, resourceful and connected relationship\nOur diverse team of over 150 People allows for us to connect and build trust with a diversity of Clients and Communities\nOur Vision is to be the Partner of choice anywhere we can provide high quality outcomes and experiences with sustainable growth\nOur Mission is to continue to grow and help improve our people, partners and communities helping them define and guide them to greatness\nOur core PPM values are: Service, Trust, Integrity, Honesty, & Leadership.\nOur priorities and decision-making start with our People and Partners (Clients) followed by PPM Performance\nWe believe in building great teams that thrive in a collaborative and welcoming environment. Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism. We balance care with accountability.\n\nJob Summary\nThis Workplace Manager I position leads the existing space occupancy planning and data management, small move projects (including individual, transfers and leaves) and is a customer-facing representative for the clients’ Global Real Estate and Facility Management team specifically for the Workplace Management team. A successful candidate has an ability to communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members and vendor partners and lead a project team around a common set of goals. This role requires the ability to demonstrate exceptional customer service, teamwork, and attention to detail to ensure client satisfaction. Must be able to deal with conflict while maintaining professionalism and focus on the project goals.\nKey Responsibilities\nMaintains database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites.\nRegular audits of the existing space for changes to architecture, FF&E and signage.\nDevelop, prepare and distributes cadenced and requested reports for select business units.\nMaintain strong multi-level customer contact and relationships and directs space needs.\nMeet all SLA requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system.\nSupport the client’s Onboarding process (badge access, security clearance, parking and seat assignments).\nSupport Launch and Move teams by providing accurate space floor plans and assignment data as required.\nSupport the Move team with move project planning and execution.\nFacilitate the coordination of Individual Moves (up to 10 headcount).\nUpdate seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested.\nManage multiple audit projects and team priorities simultaneously from inception to close out.\nProvide measurable and timely response to client inquiries, work requests, and concerns.\nDevelop and lead a project team of key stakeholders (including vendor partners and clients etc.) to meet the project milestones and deliverables.\nAble to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports.\nAnalyze and summarize space occupancy data in a clear, concise manner.\nDevelop vendor relationships and knowledge of their services and scope along with high-level processes.\nEducate key stakeholders on the utilization and features of client’s space management platform.\nMaintain accurate seating and headcount data in client’s space management platform.\nDevelop and maintain accurate project documentation/project files.\nFacilitate project meetings with space occupancy planner and key stakeholders.\nDocument project risk and issues and escalate as needed.\nParticipate in process improvement and initiatives.\n\nQualifications\nBachelor's degree (BA/BS/BEng/BArch) preferred\nMinimum of 3-5 years of related experience\nPrevious space occupancy or data management experience preferred\nExperienced with Computer-Aided Facility Management (CAFM) systems are a plus\nProficiency with MS Office Suite, MS Project, MS Visio, and other data management software\nMust be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making\nMust be able to inspect design plans and documents for accuracy\nMaintains courteous and professional manner and works well in a team environment\nRoles require daily communication with direct manager and regional team, client and account vendor team members. Must be able to exchange accurate information in these situations.\nPhysical Requirements\nMust be able to move within and between client buildings more than 50% of the day\nThe person in this role needs to be able to occasionally lift up to 25 pounds\nEEOC\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.","company":"Pacific Program Management","rawCompany":"pacific program management","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:09:24.596Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"531312","title":"Nonresidential Property Managers","slug":"nonresidential-property-managers"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Workplace Manager I","description":"Company\nPacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.\nPPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to enable the potential of people through a personalized, resourceful, and connected approach. Our people-centric ethos guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution through our three service lines of: Work Space Consulting, Capital Project Management, and Transition and Relocation Management, PPM gives clients the confidence to focus on what they do best.\nPeople are at the heart of everything we do. We believe in building savvy, diverse teams that thrive in fast-paced, collaborative, agile and fun environments. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. Diversity to PPM means having a team that represents our communities and the clients we serve. Our people have different backgrounds and histories, experiences and expertise, and perspectives and opinions. We are not one piece of fabric, but many different pieces of fabric seamlessly stitched together. Our teams embody our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, and our culture thrives on our balance of care with accountability. We are One PPM.\nWhile we are committed to achieving success for our clients, we are also committed to our communities - and each other. With a company commitment to donate 1% of all revenue to non-profits serving communities where we work, our team regularly participates in philanthropic events and volunteerism. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with reimagining our own.\nKey Company Info\nFounded in 2009 to provide value driven outcomes, and impeccable service to our Partners (Clients) and People in a personalized, resourceful and connected relationship\nOur diverse team of over 150 People allows for us to connect and build trust with a diversity of Clients and Communities\nOur Vision is to be the Partner of choice anywhere we can provide high quality outcomes and experiences with sustainable growth\nOur Mission is to continue to grow and help improve our people, partners and communities helping them define and guide them to greatness\nOur core PPM values are: Service, Trust, Integrity, Honesty, & Leadership.\nOur priorities and decision-making start with our People and Partners (Clients) followed by PPM Performance\nWe believe in building great teams that thrive in a collaborative and welcoming environment. Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism. We balance care with accountability.\n\nJob Summary\nThis Workplace Manager I position leads the existing space occupancy planning and data management, small move projects (including individual, transfers and leaves) and is a customer-facing representative for the clients’ Global Real Estate and Facility Management team specifically for the Workplace Management team. A successful candidate has an ability to communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members and vendor partners and lead a project team around a common set of goals. This role requires the ability to demonstrate exceptional customer service, teamwork, and attention to detail to ensure client satisfaction. Must be able to deal with conflict while maintaining professionalism and focus on the project goals.\nKey Responsibilities\nMaintains database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites.\nRegular audits of the existing space for changes to architecture, FF&E and signage.\nDevelop, prepare and distributes cadenced and requested reports for select business units.\nMaintain strong multi-level customer contact and relationships and directs space needs.\nMeet all SLA requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system.\nSupport the client’s Onboarding process (badge access, security clearance, parking and seat assignments).\nSupport Launch and Move teams by providing accurate space floor plans and assignment data as required.\nSupport the Move team with move project planning and execution.\nFacilitate the coordination of Individual Moves (up to 10 headcount).\nUpdate seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested.\nManage multiple audit projects and team priorities simultaneously from inception to close out.\nProvide measurable and timely response to client inquiries, work requests, and concerns.\nDevelop and lead a project team of key stakeholders (including vendor partners and clients etc.) to meet the project milestones and deliverables.\nAble to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports.\nAnalyze and summarize space occupancy data in a clear, concise manner.\nDevelop vendor relationships and knowledge of their services and scope along with high-level processes.\nEducate key stakeholders on the utilization and features of client’s space management platform.\nMaintain accurate seating and headcount data in client’s space management platform.\nDevelop and maintain accurate project documentation/project files.\nFacilitate project meetings with space occupancy planner and key stakeholders.\nDocument project risk and issues and escalate as needed.\nParticipate in process improvement and initiatives.\n\nQualifications\nBachelor's degree (BA/BS/BEng/BArch) preferred\nMinimum of 3-5 years of related experience\nPrevious space occupancy or data management experience preferred\nExperienced with Computer-Aided Facility Management (CAFM) systems are a plus\nProficiency with MS Office Suite, MS Project, MS Visio, and other data management software\nMust be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making\nMust be able to inspect design plans and documents for accuracy\nMaintains courteous and professional manner and works well in a team environment\nRoles require daily communication with direct manager and regional team, client and account vendor team members. Must be able to exchange accurate information in these situations.\nPhysical Requirements\nMust be able to move within and between client buildings more than 50% of the day\nThe person in this role needs to be able to occasionally lift up to 25 pounds\nEEOC\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.","datePosted":"2026-04-12T21:09:24.596Z","dateModified":"2026-04-12T21:09:24.596Z","hiringOrganization":{"@type":"Organization","name":"Pacific Program Management","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e7b0d9aa45ef2fe3e87aec11"},"url":"https://jobsearcher.com/jobs/e7b0d9aa45ef2fe3e87aec11"}}