{"schemaVersion":"jobsearcher.job.v1","id":"e78ddddaa025a8a9d42e88d2","url":"https://jobsearcher.com/jobs/e78ddddaa025a8a9d42e88d2","canonicalUrl":"https://jobsearcher.com/jobs/e78ddddaa025a8a9d42e88d2","title":"Facility Manager","description":"Facility Manager\nLead Strategic Partnerships. Drive Growth. Deliver Excellence.\n\nAt ISS, we connect people and places to make the world work better. We are seeking an accomplished Facility Manager to lead and grow one of our most strategic enterprise client portfolios. This executive leadership role is responsible for driving operational excellence, strengthening client partnerships, delivering financial performance, and creating long-term value for both ISS and our customers.\nIf you are a visionary leader who thrives in complex environments, excels at building executive relationships, and has a passion for delivering exceptional client experiences, we want to hear from you.\n\nWhy ISS?\nAt ISS, our people create places that work, think, and give. We partner with some of the world's leading organizations to deliver integrated facilities services, workplace experience, engineering, food services, and support solutions that help businesses thrive.\nAs a Facility Manager, you will play a pivotal role in shaping the future of our client partnerships while leading high-performing teams and driving meaningful business outcomes.\n\nWhat You'll Do\nAs the Facility Manager, you will serve as the accountable leader for delivering best-in-class facility services for a high-profile client with a diverse portfolio of real estate and building types—including broadcast studios, Class A high-rise offices, and customer-facing environments. You will execute with a high-touch, hospitality-driven mindset, taking full ownership of end-to-end business operations and ensuring an exceptional client experience across all locations. Leading regional teams in fast-paced, production-driven settings, you will drive seamless operations, proactively anticipate needs, and resolve challenges with urgency and precision. In close partnership with production, operations, and leadership, you will optimize service delivery, minimize disruptions, and consistently deliver results that strengthen client relationships and drive overall account success.\n\nStrategic Account Leadership\nOwn the end-to-end strategy for a high-profile client.\nDevelop and execute multi-year account growth and retention plans.\nAlign customer objectives with ISS capabilities and strategic initiatives.\nServe as a trusted advisor to executive and C-suite stakeholders.\nIdentify and implement innovative approaches to evolve facilities management from a traditional cost center into a value-driving, revenue-generating function—leveraging amenities, services, and operational efficiencies to create measurable business impact.\n\nExecutive Relationship Management\nBuild deep, multi-level client relationships across key decision-makers and influencers.\nLead executive business reviews and strategic planning sessions.\nNavigate complex business challenges and high-priority escalations.\nEnsure alignment between customer goals and ISS performance.\n\nRevenue Growth & Financial Performance\nManage significant account portfolios with full P&L ownership.\nAchieve revenue, retention, and profitability objectives.\nDrive organic growth through upselling, cross-selling, and solution expansion.\nPartner with Finance and Operations to ensure forecasting accuracy and financial success.\nIdentify and implement strategies that maximize value for both ISS and the client.\n\nOperational & Service Excellence\nLead teams responsible for delivering exceptional facilities management services.\nEnsure contractual compliance, governance, safety, and operational standards are met.\nDrive continuous improvement initiatives and operational innovation.\nChampion best practices that enhance client satisfaction and service performance.\n\nCross-Functional Leadership\nCollaborate with Operations, Sales, Finance, Legal, Marketing, Product, and Customer Success teams.\nInfluence and align stakeholders across a complex matrix organization.\nAdvocate internally for client needs and future service innovations.\nFoster a culture of accountability, collaboration, and high performance.\n\nRisk Management & Client Retention\nProactively identify business risks and implement mitigation strategies.\nMaintain strong customer health metrics and renewal performance.\nEnsure contract compliance and commercial integrity.\nDevelop and execute retention strategies that strengthen long-term client loyalty.\n\nWhat Makes You Successful\nSuccess in this role is defined by your ability to lead with full ownership and accountability while delivering a high-touch, hospitality-driven service experience that elevates both client satisfaction and operational performance. You bring a proven track record of driving transformational change in how clients manage their facilities—evolving from fragmented, self-managed models reliant on multiple vendors to an integrated, expert-led approach through a strategic facilities management partner with self-delivery capabilities. You excel at standardizing operations, improving service consistency, and enhancing visibility and control while maintaining agility in fast-paced, production-driven environments. With the media landscape increasingly operating at the intersection of technology and production, you are comfortable leading within environments that mirror the speed, complexity, and innovation of the tech industry—leveraging data, driving efficiency, and continuously advancing service strategies. Your ability to build trusted partnerships, anticipate client needs, and translate transformation into measurable business outcomes positions you to drive sustained account success.\n\nQualifications\nRequired\n5+ years of Facilities Management experience, in a leadership and supervisory capacity.\nExperience leading operations across multiple sites effectively overseeing both on-site and remote teams while managing collaboration across diverse locations\nStrong customer service and relationship management skills.\nExcellent organizational and time management abilities.\nStrong verbal and written communication skills.\nProficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Project.\nPreferred Qualifications\nBachelor's Degree in Facility Management, Business, Engineering, or related field.\nExperience across film, production, and broadcast studio environments, with broader exposure to technology, entertainment, and hospitality-driven industries.\nExperience managing vendors, budgets, and facility service contracts.\nBilingual communication skills are a plus.\n\nCore Competencies\nStrategic Planning & Execution\nExecutive Presence\nCustomer Relationship Management\nFinancial & Commercial Acumen\nNegotiation & Deal Leadership\nOperational Excellence\nChange Leadership\nData-Driven Decision Making\nCollaboration & Influence\nRisk Management\nBusiness Development\nClient Retention Strategy\n\nKey Areas of Collaboration\nYou will partner closely with:\nExecutive Leadership Teams\nOperations Leadership\nFinance & Commercial Teams\nSales & Business Development\nCustomer Success Teams\nLegal & Compliance\nVendor Partners\nClient Stakeholders and Executive Sponsors\n\nPhysical Demands & Work Environment\nFast-paced, client-facing environment\nAbility to manage competing priorities and deadlines\nCombination of office, client site, and travel responsibilities\nFrequent executive meetings and strategic planning sessions\nSitting and computer work approximately 50% of the time\nWalking client sites and operational inspections approximately 50% of the time\nAbility to lift up to 10 pounds\n\nJoin ISS\nIf you are ready to lead transformational client partnerships, influence business strategy at the highest levels, and make a lasting impact with a global industry leader, we invite you to apply today.\nISS Facility Services – Connecting people and places to make the world work better.\n\nISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $142000.00 per year - $154000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range.\n\nTo Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.\n\nAs a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.","company":"Iss","rawCompany":"iss","city":"Burbank","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T17:42:32.162Z","occupations":[{"code":"11-3013.00","title":"Facilities Managers","slug":"facilities-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9141.00","title":"Property, Real Estate, and Community Association Managers","slug":"property-real-estate-and-community-association-managers"}],"industries":[{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"},{"code":"531312","title":"Nonresidential Property Managers","slug":"nonresidential-property-managers"},{"code":"531120","title":"Lessors of Nonresidential Buildings (except Miniwarehouses)","slug":"lessors-of-nonresidential-buildings-except-miniwarehouses"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Facility Manager","description":"Facility Manager\nLead Strategic Partnerships. Drive Growth. Deliver Excellence.\n\nAt ISS, we connect people and places to make the world work better. We are seeking an accomplished Facility Manager to lead and grow one of our most strategic enterprise client portfolios. This executive leadership role is responsible for driving operational excellence, strengthening client partnerships, delivering financial performance, and creating long-term value for both ISS and our customers.\nIf you are a visionary leader who thrives in complex environments, excels at building executive relationships, and has a passion for delivering exceptional client experiences, we want to hear from you.\n\nWhy ISS?\nAt ISS, our people create places that work, think, and give. We partner with some of the world's leading organizations to deliver integrated facilities services, workplace experience, engineering, food services, and support solutions that help businesses thrive.\nAs a Facility Manager, you will play a pivotal role in shaping the future of our client partnerships while leading high-performing teams and driving meaningful business outcomes.\n\nWhat You'll Do\nAs the Facility Manager, you will serve as the accountable leader for delivering best-in-class facility services for a high-profile client with a diverse portfolio of real estate and building types—including broadcast studios, Class A high-rise offices, and customer-facing environments. You will execute with a high-touch, hospitality-driven mindset, taking full ownership of end-to-end business operations and ensuring an exceptional client experience across all locations. Leading regional teams in fast-paced, production-driven settings, you will drive seamless operations, proactively anticipate needs, and resolve challenges with urgency and precision. In close partnership with production, operations, and leadership, you will optimize service delivery, minimize disruptions, and consistently deliver results that strengthen client relationships and drive overall account success.\n\nStrategic Account Leadership\nOwn the end-to-end strategy for a high-profile client.\nDevelop and execute multi-year account growth and retention plans.\nAlign customer objectives with ISS capabilities and strategic initiatives.\nServe as a trusted advisor to executive and C-suite stakeholders.\nIdentify and implement innovative approaches to evolve facilities management from a traditional cost center into a value-driving, revenue-generating function—leveraging amenities, services, and operational efficiencies to create measurable business impact.\n\nExecutive Relationship Management\nBuild deep, multi-level client relationships across key decision-makers and influencers.\nLead executive business reviews and strategic planning sessions.\nNavigate complex business challenges and high-priority escalations.\nEnsure alignment between customer goals and ISS performance.\n\nRevenue Growth & Financial Performance\nManage significant account portfolios with full P&L ownership.\nAchieve revenue, retention, and profitability objectives.\nDrive organic growth through upselling, cross-selling, and solution expansion.\nPartner with Finance and Operations to ensure forecasting accuracy and financial success.\nIdentify and implement strategies that maximize value for both ISS and the client.\n\nOperational & Service Excellence\nLead teams responsible for delivering exceptional facilities management services.\nEnsure contractual compliance, governance, safety, and operational standards are met.\nDrive continuous improvement initiatives and operational innovation.\nChampion best practices that enhance client satisfaction and service performance.\n\nCross-Functional Leadership\nCollaborate with Operations, Sales, Finance, Legal, Marketing, Product, and Customer Success teams.\nInfluence and align stakeholders across a complex matrix organization.\nAdvocate internally for client needs and future service innovations.\nFoster a culture of accountability, collaboration, and high performance.\n\nRisk Management & Client Retention\nProactively identify business risks and implement mitigation strategies.\nMaintain strong customer health metrics and renewal performance.\nEnsure contract compliance and commercial integrity.\nDevelop and execute retention strategies that strengthen long-term client loyalty.\n\nWhat Makes You Successful\nSuccess in this role is defined by your ability to lead with full ownership and accountability while delivering a high-touch, hospitality-driven service experience that elevates both client satisfaction and operational performance. You bring a proven track record of driving transformational change in how clients manage their facilities—evolving from fragmented, self-managed models reliant on multiple vendors to an integrated, expert-led approach through a strategic facilities management partner with self-delivery capabilities. You excel at standardizing operations, improving service consistency, and enhancing visibility and control while maintaining agility in fast-paced, production-driven environments. With the media landscape increasingly operating at the intersection of technology and production, you are comfortable leading within environments that mirror the speed, complexity, and innovation of the tech industry—leveraging data, driving efficiency, and continuously advancing service strategies. Your ability to build trusted partnerships, anticipate client needs, and translate transformation into measurable business outcomes positions you to drive sustained account success.\n\nQualifications\nRequired\n5+ years of Facilities Management experience, in a leadership and supervisory capacity.\nExperience leading operations across multiple sites effectively overseeing both on-site and remote teams while managing collaboration across diverse locations\nStrong customer service and relationship management skills.\nExcellent organizational and time management abilities.\nStrong verbal and written communication skills.\nProficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Project.\nPreferred Qualifications\nBachelor's Degree in Facility Management, Business, Engineering, or related field.\nExperience across film, production, and broadcast studio environments, with broader exposure to technology, entertainment, and hospitality-driven industries.\nExperience managing vendors, budgets, and facility service contracts.\nBilingual communication skills are a plus.\n\nCore Competencies\nStrategic Planning & Execution\nExecutive Presence\nCustomer Relationship Management\nFinancial & Commercial Acumen\nNegotiation & Deal Leadership\nOperational Excellence\nChange Leadership\nData-Driven Decision Making\nCollaboration & Influence\nRisk Management\nBusiness Development\nClient Retention Strategy\n\nKey Areas of Collaboration\nYou will partner closely with:\nExecutive Leadership Teams\nOperations Leadership\nFinance & Commercial Teams\nSales & Business Development\nCustomer Success Teams\nLegal & Compliance\nVendor Partners\nClient Stakeholders and Executive Sponsors\n\nPhysical Demands & Work Environment\nFast-paced, client-facing environment\nAbility to manage competing priorities and deadlines\nCombination of office, client site, and travel responsibilities\nFrequent executive meetings and strategic planning sessions\nSitting and computer work approximately 50% of the time\nWalking client sites and operational inspections approximately 50% of the time\nAbility to lift up to 10 pounds\n\nJoin ISS\nIf you are ready to lead transformational client partnerships, influence business strategy at the highest levels, and make a lasting impact with a global industry leader, we invite you to apply today.\nISS Facility Services – Connecting people and places to make the world work better.\n\nISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $142000.00 per year - $154000.00 per year. Final compensation will be determined based on experience and skills and may vary from the above range.\n\nTo Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.\n\nAs a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.","datePosted":"2026-08-03T17:42:32.162Z","dateModified":"2026-08-03T17:42:32.162Z","hiringOrganization":{"@type":"Organization","name":"Iss","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Burbank","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e78ddddaa025a8a9d42e88d2"},"url":"https://jobsearcher.com/jobs/e78ddddaa025a8a9d42e88d2"}}