Front Desk Associate

DescriptionDiscover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours.Our Front Desk Associates check-in/check-out hotel guests courteously and efficiently; Provide information and assistance to all guests and visitors.Communicate Resort services and amenities to guests.Communicate VIP arrivals to designated personnel for escort and delivery of amenitiesDocument and confirm reservations and cancellations.Block rooms in system and follow though on designated requirements.Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery)Resolve discrepancies on rooms status report with Housekeeping.Process checkouts; resolve any late charges, present folio to guest and resolve any disputed charges; settle guest accounts.Conduct group check-ins/outsAssist all departments/executives in obtaining appropriate information regarding groups, inventory and guest informationAdhere to all cashiering proceduresDocument pertinent information in log bookAssist in other Front Desk areas as assignedProvide guest room toursLegibly document maintenance needs on work orders and submit to Manager.Other duties as reasonable requestedSeasonal position - $15.16-$18.00/hourPaid Holidays / Sick Time401k EligibilityFriends & Family DiscountAssociate CafeteriaEconomical on-site housing - rent includes all utilities, internet & satelliteAssociate Clubhouse, Fitness Facility, PoolNoble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.RequirementsExperience in Hospitality Industry in similar positionStrong and effective communicatorProfessional presentationPrevious guest relations trainingAbility to input and access information int he property management system/computers/point of sales systems.