{"schemaVersion":"jobsearcher.job.v1","id":"e75c47619d56218daca47513","url":"https://jobsearcher.com/jobs/e75c47619d56218daca47513","canonicalUrl":"https://jobsearcher.com/jobs/e75c47619d56218daca47513","title":"Senior Forward Deploy Engineer","description":"About the Company\r\nArmada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world's most remote places. Named one of Fast Company's Most Innovative Companies, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.\r\nWith over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA.\r\nWorking at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.\r\nAbout the Role\r\nThe Senior Forward Deploy Engineer for AMER is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership across the United States and Canada. This role combines the execution depth of a Forward Deploy Engineer with the long-term ownership and customer leadership of a Technical Account Manager.\r\nDuring early engagements, the Senior FDE leads platform bring-up, deployment execution, and initial workload onboarding. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, reliability, and expansion across sites and use cases.\r\nThis role reports into the Sr. Director of Customer Success & Delivery, Americas & US Federal and is intentionally designed to avoid fragmented ownership between deployment and post-sale success. Success is measured by speed to production, deployment quality, customer confidence, platform adoption, retention, and expansion.\r\nKey Responsibilities\r\nDeployment execution and platform bring-up\r\nLead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS\r\nExecute deployments across the United States and Canada, including multi-site and hybrid environments\r\nOwn infrastructure bring-up, platform configuration, and production readiness validation\r\nMake real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers\r\nPartner with clients to integrate Galleon infrastructure into end-to-end solutions and existing IT ecosystems\r\nConduct field surveys to facilitate frictionless Galleon deployments\r\nTechnical account ownership and customer success\r\nServe as the primary technical point of contact (L1) for assigned North American customers post go-live\r\nOwn the technical success plan, adoption milestones, and operational maturity roadmap\r\nBuild trusted, long-term relationships with account executives, customer engineering, HW and SW engineering, Product team, as well as data & AI teams\r\nLead technical governance discussions, roadmap planning, and platform optimization conversations and collaborate with AEs to deliver QBRs\r\nActs as primary contact during escalations\r\nJoint Success Plan ownership\r\nBuild, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer\r\nAlign deployment milestones, platform adoption, and operational maturity to customer business objectives\r\nUse the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking\r\nRegularly review progress against success plans with customer stakeholders and Armada leadership\r\nEnsure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning\r\nSurface risks, dependencies, and blockers early and drive resolution with clear ownership\r\nTime-to-value acceleration and adoption\r\nReduce time-to-try and time-to-value by unblocking workloads and accelerating early production wins\r\nDrive platform adoption across new workloads, business units, and sites\r\nIdentify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS\r\nDrive improved operational efficiency by integrating workloads into the Marketplace for easier deployment\r\nOperational excellence and reliability\r\nEnsure customer environments remain stable, secure, and production-ready\r\nProactively identify scaling risks, architectural gaps, and technical debt\r\nCoordinate with Product, Engineering, and Support teams to resolve issues efficiently\r\nData residency, security, and regulatory execution\r\nOperate confidently within US and Canadian data residency, privacy, and security expectations\r\nSupport customer security reviews, audits, and governance processes\r\nBalance global delivery standards with regional regulatory and customer requirements\r\nMaintain disciplined access control, documentation, and operational hygiene\r\nField leadership and mentorship\r\nAct as a senior technical presence for North American customers, setting the bar for execution and customer engagement\r\nMentor junior FDEs, TAMs, and delivery engineers as the region scales\r\nContribute to deployment standards, runbooks, and repeatable best practices\r\nCross-functional collaboration\r\nPartner closely with the Sr. Director of Customer Success & Delivery, Americas on priorities and escalations\r\nWork with Sales on expansion planning while maintaining a trusted post-sale posture\r\nProvide structured feedback to Product and Engineering teams based on real customer usage\r\nQualifications and Experience\r\n8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles\r\nProven ability to own both hands-on delivery and long-term customer technical relationships\r\nDeep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute\r\nStrong troubleshooting skills in live, production environments\r\nExperience supporting large enterprise or public sector customers in the US and Canada\r\nWillingness to travel across North America as required\r\nClear, confident communication style suited for executive and senior engineering audiences\r\nPreferred Experience\r\nExperience with edge compute, modular data centers, or distributed infrastructure\r\nFamiliarity with AI workloads, GPU clusters, and high-performance computing environments\r\nExposure to regulated industries such as energy, manufacturing, telecom, healthcare, or public sector\r\nExperience operating in geographically large or multi-region environments\r\nComfort operating with ambiguity and owning outcomes end to end\r\nWhat Success Looks Like\r\nNorth American customer environments reach production quickly and operate reliably\r\nThe same engineer who deploys the platform remains the trusted technical owner long-term\r\nNorth American customer environments reach production quickly and operate reliably\r\nThe same engineer who deploys the platform remains the trusted technical owner long-term\r\nAdoption expands across workloads, sites, and regions without handoff friction\r\nCustomers view Armada as a strategic AI infrastructure partner due to consistent technical ownership\r\nCompensation & Benefits\r\nFor U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).\r\nBenefits\r\nMedical, dental, and vision (subsidized cost)\r\nHealth savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)\r\nRetirement plan options, including 401(k) and Roth 401(k)\r\nUnlimited paid time off (PTO)\r\n15 paid company holidays per year\r\nLI-Remote #HP-1\r\nCompensation\r\n$188,000 — $235,000 USD\r\nYou're a Great Fit if You're\r\nA go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge\r\nA detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a \"get-it-done\" attitude\r\nThrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company\r\nA collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda\r\nHighly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you\r\nEqual Opportunity Statement\r\nAt Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.\r\nUnsolicited Resumes and Candidates\r\nArmada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.\r\nJ-18808-Ljbffr","company":"Armada","rawCompany":"armada","city":"Springfield","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:02:07.391Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Forward Deploy Engineer","description":"About the Company\r\nArmada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world's most remote places. Named one of Fast Company's Most Innovative Companies, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.\r\nWith over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA.\r\nWorking at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.\r\nAbout the Role\r\nThe Senior Forward Deploy Engineer for AMER is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership across the United States and Canada. This role combines the execution depth of a Forward Deploy Engineer with the long-term ownership and customer leadership of a Technical Account Manager.\r\nDuring early engagements, the Senior FDE leads platform bring-up, deployment execution, and initial workload onboarding. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, reliability, and expansion across sites and use cases.\r\nThis role reports into the Sr. Director of Customer Success & Delivery, Americas & US Federal and is intentionally designed to avoid fragmented ownership between deployment and post-sale success. Success is measured by speed to production, deployment quality, customer confidence, platform adoption, retention, and expansion.\r\nKey Responsibilities\r\nDeployment execution and platform bring-up\r\nLead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS\r\nExecute deployments across the United States and Canada, including multi-site and hybrid environments\r\nOwn infrastructure bring-up, platform configuration, and production readiness validation\r\nMake real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers\r\nPartner with clients to integrate Galleon infrastructure into end-to-end solutions and existing IT ecosystems\r\nConduct field surveys to facilitate frictionless Galleon deployments\r\nTechnical account ownership and customer success\r\nServe as the primary technical point of contact (L1) for assigned North American customers post go-live\r\nOwn the technical success plan, adoption milestones, and operational maturity roadmap\r\nBuild trusted, long-term relationships with account executives, customer engineering, HW and SW engineering, Product team, as well as data & AI teams\r\nLead technical governance discussions, roadmap planning, and platform optimization conversations and collaborate with AEs to deliver QBRs\r\nActs as primary contact during escalations\r\nJoint Success Plan ownership\r\nBuild, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer\r\nAlign deployment milestones, platform adoption, and operational maturity to customer business objectives\r\nUse the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking\r\nRegularly review progress against success plans with customer stakeholders and Armada leadership\r\nEnsure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning\r\nSurface risks, dependencies, and blockers early and drive resolution with clear ownership\r\nTime-to-value acceleration and adoption\r\nReduce time-to-try and time-to-value by unblocking workloads and accelerating early production wins\r\nDrive platform adoption across new workloads, business units, and sites\r\nIdentify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS\r\nDrive improved operational efficiency by integrating workloads into the Marketplace for easier deployment\r\nOperational excellence and reliability\r\nEnsure customer environments remain stable, secure, and production-ready\r\nProactively identify scaling risks, architectural gaps, and technical debt\r\nCoordinate with Product, Engineering, and Support teams to resolve issues efficiently\r\nData residency, security, and regulatory execution\r\nOperate confidently within US and Canadian data residency, privacy, and security expectations\r\nSupport customer security reviews, audits, and governance processes\r\nBalance global delivery standards with regional regulatory and customer requirements\r\nMaintain disciplined access control, documentation, and operational hygiene\r\nField leadership and mentorship\r\nAct as a senior technical presence for North American customers, setting the bar for execution and customer engagement\r\nMentor junior FDEs, TAMs, and delivery engineers as the region scales\r\nContribute to deployment standards, runbooks, and repeatable best practices\r\nCross-functional collaboration\r\nPartner closely with the Sr. Director of Customer Success & Delivery, Americas on priorities and escalations\r\nWork with Sales on expansion planning while maintaining a trusted post-sale posture\r\nProvide structured feedback to Product and Engineering teams based on real customer usage\r\nQualifications and Experience\r\n8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles\r\nProven ability to own both hands-on delivery and long-term customer technical relationships\r\nDeep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute\r\nStrong troubleshooting skills in live, production environments\r\nExperience supporting large enterprise or public sector customers in the US and Canada\r\nWillingness to travel across North America as required\r\nClear, confident communication style suited for executive and senior engineering audiences\r\nPreferred Experience\r\nExperience with edge compute, modular data centers, or distributed infrastructure\r\nFamiliarity with AI workloads, GPU clusters, and high-performance computing environments\r\nExposure to regulated industries such as energy, manufacturing, telecom, healthcare, or public sector\r\nExperience operating in geographically large or multi-region environments\r\nComfort operating with ambiguity and owning outcomes end to end\r\nWhat Success Looks Like\r\nNorth American customer environments reach production quickly and operate reliably\r\nThe same engineer who deploys the platform remains the trusted technical owner long-term\r\nNorth American customer environments reach production quickly and operate reliably\r\nThe same engineer who deploys the platform remains the trusted technical owner long-term\r\nAdoption expands across workloads, sites, and regions without handoff friction\r\nCustomers view Armada as a strategic AI infrastructure partner due to consistent technical ownership\r\nCompensation & Benefits\r\nFor U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).\r\nBenefits\r\nMedical, dental, and vision (subsidized cost)\r\nHealth savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)\r\nRetirement plan options, including 401(k) and Roth 401(k)\r\nUnlimited paid time off (PTO)\r\n15 paid company holidays per year\r\nLI-Remote #HP-1\r\nCompensation\r\n$188,000 — $235,000 USD\r\nYou're a Great Fit if You're\r\nA go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge\r\nA detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a \"get-it-done\" attitude\r\nThrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company\r\nA collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda\r\nHighly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you\r\nEqual Opportunity Statement\r\nAt Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.\r\nUnsolicited Resumes and Candidates\r\nArmada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:02:07.391Z","dateModified":"2026-04-09T09:02:07.391Z","hiringOrganization":{"@type":"Organization","name":"Armada","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e75c47619d56218daca47513"},"url":"https://jobsearcher.com/jobs/e75c47619d56218daca47513"}}