{"schemaVersion":"jobsearcher.job.v1","id":"e751749507f2fad41c3f0aec","url":"https://jobsearcher.com/jobs/e751749507f2fad41c3f0aec","canonicalUrl":"https://jobsearcher.com/jobs/e751749507f2fad41c3f0aec","title":"Customer Service Representative","description":"KLS Logistics is Hiring! At KLS, you will play a part in one of the world’s most essential industries. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.\nThe core responsibilities of this role include: Working with the customer and being a liaison between all communication with the team in the assigned department.\nPosition: Customer Service Representative\nShift: 1st shift Wednesday-Sunday 7:00am - 3:00pm\nPay: $20.50 per hour\nIn addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Attentive to detail, good communication skills through email and over the phone, expert with Outlook. Strong technical skills a must.\nBe part of the world’s largest logistics company! KLS Logistics certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:\n\nAffordable medical, dental, and vision coverage available beginning on your 30th day\nPTO program for all associates, including paid holidays and vacation\n401(k) with generous company match\nTuition reimbursement program\nExcellent training and career advancement opportunities\nGrow your skills. Shape your world.\n\nRole Purpose:\nProcess orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nKey Accountabilities:\nResolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRequired Education and Experience:\nHigh School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred\nOur Organization is an equal opportunity employer.\n\nRole Purpose:\nProcess orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nKey Accountabilities:\nResolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRequired Education and Experience:\nHigh School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred\nOur Organization is an equal opportunity employer.\n\nBrand: KLS Logistics\nAddress: 15520 Wayne Road Romulus, MI - 48174\nProperty Description: 5524 - Romulus MI NCRC\nProperty Number: 5524","company":"Klslogistics","rawCompany":"klslogistics","city":"Romulus","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-08-03T19:35:19.538Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-5071.00","title":"Shipping, Receiving, and Inventory Clerks","slug":"shipping-receiving-and-inventory-clerks"},{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"KLS Logistics is Hiring! At KLS, you will play a part in one of the world’s most essential industries. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.\nThe core responsibilities of this role include: Working with the customer and being a liaison between all communication with the team in the assigned department.\nPosition: Customer Service Representative\nShift: 1st shift Wednesday-Sunday 7:00am - 3:00pm\nPay: $20.50 per hour\nIn addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Attentive to detail, good communication skills through email and over the phone, expert with Outlook. Strong technical skills a must.\nBe part of the world’s largest logistics company! KLS Logistics certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:\n\nAffordable medical, dental, and vision coverage available beginning on your 30th day\nPTO program for all associates, including paid holidays and vacation\n401(k) with generous company match\nTuition reimbursement program\nExcellent training and career advancement opportunities\nGrow your skills. Shape your world.\n\nRole Purpose:\nProcess orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nKey Accountabilities:\nResolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRequired Education and Experience:\nHigh School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred\nOur Organization is an equal opportunity employer.\n\nRole Purpose:\nProcess orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.\nKey Accountabilities:\nResolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.\nMaintain customer records and update account information.\nMaintain financial accounts by processing customer adjustments.\nPrepare product or service reports by collecting and analyzing customer information. Assist with order and product management.\nPerform other duties as assigned.\nRequired Education and Experience:\nHigh School Diploma or Equivalent\n0-12 months of system, data entry or reporting experience\n0-12 months of warehouse experience, preferred\nOur Organization is an equal opportunity employer.\n\nBrand: KLS Logistics\nAddress: 15520 Wayne Road Romulus, MI - 48174\nProperty Description: 5524 - Romulus MI NCRC\nProperty Number: 5524","datePosted":"2026-08-03T19:35:19.538Z","dateModified":"2026-08-03T19:35:19.538Z","hiringOrganization":{"@type":"Organization","name":"Klslogistics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Romulus","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e751749507f2fad41c3f0aec"},"url":"https://jobsearcher.com/jobs/e751749507f2fad41c3f0aec"}}