{"schemaVersion":"jobsearcher.job.v1","id":"e72d30682aa2c2bb58bdc8ec","url":"https://jobsearcher.com/jobs/e72d30682aa2c2bb58bdc8ec","canonicalUrl":"https://jobsearcher.com/jobs/e72d30682aa2c2bb58bdc8ec","title":"Service Manager","description":"SERVICE MANAGER\nLimerick, ME - Full-time\n\nAbout our energy\nFamily owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's \"Best Places to Work\" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.\n\nWhy choose Eastern?\nExtensive benefits including 100% paid insurance options\nMatched 401(k) options\nEmployee & family fuel discounts for your home\nGenerous sign-on bonus\nBoot and uniform allowances\nState of the art Training Center\n3.5 weeks paid time off + 7 paid holidays\nVeteran’s Day paid holiday for active military and veterans\nOpportunity for growth\nComplimentary coffee, snacks, and Thanksgiving turkey\nShortened summer hours - full pay, shorter days\nWellness reimbursement (gym, exercise classes, and more)\nTuition reimbursement\nAdditional voluntary benefits\nPet insurance\nAbout this opportunity\nThis position is responsible for the day-to-day activities of the Service Department and sets a high standard for safety leadership, customer service and internal growth. The position supervises Service Technicians and Service CSR’s facilitating effective communication within the department along with other stakeholders in the district including sales, delivery and other staff. Sound decision making relative to the scheduling and assignment of service work to ensure timely and safe installation and servicing of products to meet customers’ needs.\nWhat your role will look like\nEnsure that all product sales, installations and servicing is handled in a timely, efficient and appropriate manner, including, but not limited to that they are performed consistent with all company policies and procedures, handbooks, manuals, and state and federal codes\nMaintain a proficient working knowledge of the Company’s safety policies and procedures and implementing them in connection with all servicing and installations\nProvide feedback and coaching to employees regarding performance, contributions and areas needing improvement on a consistent basis. Responsible for keeping Operations/Regional Manager informed of personnel related issues\nTimely documentation and reporting of all accidents and work-related injuries\nSupervise the following functions:\nEnsure all service orders, completed tickets, daily logs, and payments collected from customers are turned in daily by service\nEnsure all service & installation technicians are provided with appropriate documentation to be left at the customer location, i.e. safety packets\nEnsure work assigned to service and installation technicians is completed safely, the service vehicles are kept clean and technicians present neat and clean uniform appearance.\nEnsure that all work orders are priced accurately and put through billing in a timely manner\nEnsure that all appointments with our customers are kept or otherwise notified of a change in scheduling\nEnsure that Service Technicians and Service CSRs are providing customers with excellent customer service\nEnsure that related equipment, such as regulators, hoods, bases, etc. are utilized efficiently\nCustomer satisfaction with regard to service inquiries is achieved\nBe receptive to and competently use new technologies\nOther duties as assigned\nWhat you’ll bring to this role\nManagement experience or management degree preferred\n3-5 years of relevant industry experience is a plus and not required\nCandidate is required to reside within the office’s coverage area\n\nApply now to heat up your career at Eastern!","company":"Eastern Propane","rawCompany":"eastern propane","city":"Limerick","state":"ME","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:41:32.303Z","occupations":[{"code":"49-1011.00","title":"First-Line Supervisors of Mechanics, Installers, and Repairers","slug":"first-line-supervisors-of-mechanics-installers-and-repairers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"11-9179.00","title":"Personal Service Managers, All Other","slug":"personal-service-managers-all-other"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"811411","title":"Home and Garden Equipment Repair and Maintenance","slug":"home-and-garden-equipment-repair-and-maintenance"},{"code":"457210","title":"Fuel Dealers","slug":"fuel-dealers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Manager","description":"SERVICE MANAGER\nLimerick, ME - Full-time\n\nAbout our energy\nFamily owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's \"Best Places to Work\" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.\n\nWhy choose Eastern?\nExtensive benefits including 100% paid insurance options\nMatched 401(k) options\nEmployee & family fuel discounts for your home\nGenerous sign-on bonus\nBoot and uniform allowances\nState of the art Training Center\n3.5 weeks paid time off + 7 paid holidays\nVeteran’s Day paid holiday for active military and veterans\nOpportunity for growth\nComplimentary coffee, snacks, and Thanksgiving turkey\nShortened summer hours - full pay, shorter days\nWellness reimbursement (gym, exercise classes, and more)\nTuition reimbursement\nAdditional voluntary benefits\nPet insurance\nAbout this opportunity\nThis position is responsible for the day-to-day activities of the Service Department and sets a high standard for safety leadership, customer service and internal growth. The position supervises Service Technicians and Service CSR’s facilitating effective communication within the department along with other stakeholders in the district including sales, delivery and other staff. Sound decision making relative to the scheduling and assignment of service work to ensure timely and safe installation and servicing of products to meet customers’ needs.\nWhat your role will look like\nEnsure that all product sales, installations and servicing is handled in a timely, efficient and appropriate manner, including, but not limited to that they are performed consistent with all company policies and procedures, handbooks, manuals, and state and federal codes\nMaintain a proficient working knowledge of the Company’s safety policies and procedures and implementing them in connection with all servicing and installations\nProvide feedback and coaching to employees regarding performance, contributions and areas needing improvement on a consistent basis. Responsible for keeping Operations/Regional Manager informed of personnel related issues\nTimely documentation and reporting of all accidents and work-related injuries\nSupervise the following functions:\nEnsure all service orders, completed tickets, daily logs, and payments collected from customers are turned in daily by service\nEnsure all service & installation technicians are provided with appropriate documentation to be left at the customer location, i.e. safety packets\nEnsure work assigned to service and installation technicians is completed safely, the service vehicles are kept clean and technicians present neat and clean uniform appearance.\nEnsure that all work orders are priced accurately and put through billing in a timely manner\nEnsure that all appointments with our customers are kept or otherwise notified of a change in scheduling\nEnsure that Service Technicians and Service CSRs are providing customers with excellent customer service\nEnsure that related equipment, such as regulators, hoods, bases, etc. are utilized efficiently\nCustomer satisfaction with regard to service inquiries is achieved\nBe receptive to and competently use new technologies\nOther duties as assigned\nWhat you’ll bring to this role\nManagement experience or management degree preferred\n3-5 years of relevant industry experience is a plus and not required\nCandidate is required to reside within the office’s coverage area\n\nApply now to heat up your career at Eastern!","datePosted":"2026-04-14T10:41:32.303Z","dateModified":"2026-04-14T10:41:32.303Z","hiringOrganization":{"@type":"Organization","name":"Eastern Propane","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Limerick","addressRegion":"ME","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e72d30682aa2c2bb58bdc8ec"},"url":"https://jobsearcher.com/jobs/e72d30682aa2c2bb58bdc8ec"}}