{"schemaVersion":"jobsearcher.job.v1","id":"e7282c9b2f47e3530ebc153f","url":"https://jobsearcher.com/jobs/e7282c9b2f47e3530ebc153f","canonicalUrl":"https://jobsearcher.com/jobs/e7282c9b2f47e3530ebc153f","title":"Client Scheduling Representative","description":"At Veritext, we focus on the details – so legal teams can focus on the case.\n\nAbout the role:\nProviding our clients with exceptional service is the foundation of our business. In Client Scheduling, you will be responsible for scheduling meetings and depositions, responding to inquiries and providing our clients with state-of-the-art products and services that will meet their needs.\n\nWhat you'll get to do:\nRespond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner\nSchedule proceedings in our proprietary software ensuring complete, accurate and consistent information\nAssign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobs\nConfirm assignments for the next business day\nBuild and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable\nProvide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary\nCommunicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met\nResolve issues and escalate as needed to ensure prompt and accurate resolution\n\nThe kind of teammate we’re looking for:\nCustomer service oriented with strong interpersonal skills\nDedicated professional with the ability to respond to requests promptly and accurately\nMust possess excellent written and verbal communication skills\nMust be detail oriented, organized and be able to multi-task\n\nWhat’s in it for you:\nCompetitive compensation and total rewards package\nComprehensive medical, dental and vision insurance\nHybrid work structure (two days in the office, three days working remotely)\nPaid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)\nRobust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)\nMatched 401(k) to help you save for your future\nPet insurance to help your pet(s) live a long and happy life\nFlexible Spending Accounts (healthcare, dependent care, transit & parking)\nCompany-paid life insurance as well as short-term and long-term disability insurance\nLearning and development opportunities to advance both personally and professionally\nVeritext Summer Camp – a fun-filled culture building and learning experience\nGenerous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!\n\nAbout Veritext:\nVeritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.\n\nVeritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader.\n\nVeritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.","company":"Veritext","rawCompany":"veritext","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:03:55.453Z","occupations":[{"code":"43-6012.00","title":"Legal Secretaries and Administrative Assistants","slug":"legal-secretaries-and-administrative-assistants"},{"code":"23-2099.00","title":"Legal Support Workers, All Other","slug":"legal-support-workers-all-other"},{"code":"23-2011.00","title":"Paralegals and Legal Assistants","slug":"paralegals-and-legal-assistants"}],"industries":[{"code":"561492","title":"Court Reporting and Stenotype Services","slug":"court-reporting-and-stenotype-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Scheduling Representative","description":"At Veritext, we focus on the details – so legal teams can focus on the case.\n\nAbout the role:\nProviding our clients with exceptional service is the foundation of our business. In Client Scheduling, you will be responsible for scheduling meetings and depositions, responding to inquiries and providing our clients with state-of-the-art products and services that will meet their needs.\n\nWhat you'll get to do:\nRespond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner\nSchedule proceedings in our proprietary software ensuring complete, accurate and consistent information\nAssign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobs\nConfirm assignments for the next business day\nBuild and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable\nProvide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary\nCommunicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met\nResolve issues and escalate as needed to ensure prompt and accurate resolution\n\nThe kind of teammate we’re looking for:\nCustomer service oriented with strong interpersonal skills\nDedicated professional with the ability to respond to requests promptly and accurately\nMust possess excellent written and verbal communication skills\nMust be detail oriented, organized and be able to multi-task\n\nWhat’s in it for you:\nCompetitive compensation and total rewards package\nComprehensive medical, dental and vision insurance\nHybrid work structure (two days in the office, three days working remotely)\nPaid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)\nRobust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)\nMatched 401(k) to help you save for your future\nPet insurance to help your pet(s) live a long and happy life\nFlexible Spending Accounts (healthcare, dependent care, transit & parking)\nCompany-paid life insurance as well as short-term and long-term disability insurance\nLearning and development opportunities to advance both personally and professionally\nVeritext Summer Camp – a fun-filled culture building and learning experience\nGenerous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!\n\nAbout Veritext:\nVeritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.\n\nVeritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader.\n\nVeritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.","datePosted":"2026-04-14T11:03:55.453Z","dateModified":"2026-04-14T11:03:55.453Z","hiringOrganization":{"@type":"Organization","name":"Veritext","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e7282c9b2f47e3530ebc153f"},"url":"https://jobsearcher.com/jobs/e7282c9b2f47e3530ebc153f"}}