{"schemaVersion":"jobsearcher.job.v1","id":"e70f196cf622b7ee3cd6117e","url":"https://jobsearcher.com/jobs/e70f196cf622b7ee3cd6117e","canonicalUrl":"https://jobsearcher.com/jobs/e70f196cf622b7ee3cd6117e","title":"Customer Care Associate","description":"Job DescriptionCustomer Care AssociateThe customer Care Associate is an entry-level position on our Customer Care team with opportunities to grow and gain experience in healthcare IT and Application services.Reports To: Customer Care ManagerResponsibilities:Facilitate regular and scheduled customer calls, adopting a proactive approach to client management. Maintain a clear and organized agenda for all customer interactions, ensuring all participants are well-prepared and engaged. Compile and distribute follow-up notes and action items after each customer call, tracking progress and ensuring accountability. Respond to customer inquiries regarding Visualutions products and services, offering knowledgeable and comprehensive answers. Escalate complex issues to appropriate internal teams, ensuring timely resolution and follow-up. Participate in training and development sessions to stay updated on product changes and enhancements. Qualifications:High school diploma or equivalent; some college preferred. Up to 1 year of experience in customer service or support roles. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and manage multiple priorities in a dynamic environment. Proficient in Microsoft Office and CRM software.","company":"Visualutions","rawCompany":"visualutions","city":"Big Spring","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T16:00:16.537Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"621610","title":"Home Health Care Services","slug":"home-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Care Associate","description":"Job DescriptionCustomer Care AssociateThe customer Care Associate is an entry-level position on our Customer Care team with opportunities to grow and gain experience in healthcare IT and Application services.Reports To: Customer Care ManagerResponsibilities:Facilitate regular and scheduled customer calls, adopting a proactive approach to client management. Maintain a clear and organized agenda for all customer interactions, ensuring all participants are well-prepared and engaged. Compile and distribute follow-up notes and action items after each customer call, tracking progress and ensuring accountability. Respond to customer inquiries regarding Visualutions products and services, offering knowledgeable and comprehensive answers. Escalate complex issues to appropriate internal teams, ensuring timely resolution and follow-up. Participate in training and development sessions to stay updated on product changes and enhancements. Qualifications:High school diploma or equivalent; some college preferred. Up to 1 year of experience in customer service or support roles. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work independently and manage multiple priorities in a dynamic environment. Proficient in Microsoft Office and CRM software.","datePosted":"2026-04-12T16:00:16.537Z","dateModified":"2026-04-12T16:00:16.537Z","hiringOrganization":{"@type":"Organization","name":"Visualutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Big Spring","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e70f196cf622b7ee3cd6117e"},"url":"https://jobsearcher.com/jobs/e70f196cf622b7ee3cd6117e"}}