{"schemaVersion":"jobsearcher.job.v1","id":"e6eb9a48bedd4cb1062ec10a","url":"https://jobsearcher.com/jobs/e6eb9a48bedd4cb1062ec10a","canonicalUrl":"https://jobsearcher.com/jobs/e6eb9a48bedd4cb1062ec10a","title":"Supervisor, CED","description":"Our Company\nMore than a utility company, Unitil provides energy for life.\nOur work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.\nUnitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.\nTake advantage of a comprehensive benefits package.\nUnitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.\nNote: Benefit offerings may differ between union and non-union employee groups.\n\nPosition Purpose\nProvide oversight and training of personnel responsible for monitoring and controlling the electric transmission and distribution systems for all Unitil Electric Distribution Operating Companies (DOC’s). Provide outage management response and reporting for all electric DOC’s. Ensure compliance with regulatory requirements including but not limited to NERC (North American Electric Reliability Corporation), MA-DPU (Massachusetts Department of Public Utilities) and NH DOE (New Hampshire Department of Energy) including reporting of incidents and emergency response activities. Act as company liaison to Eversource NH ESCC and NGRID NETCC for response to system emergencies and scheduling of planned system outages. Coordinate all required ISO-NE periodic system testing and reporting. Ensure that employees under direct supervision follow all company policies, procedures and maintain the highest professional standards. Review departmental procedures annually and initiate new procedures as needed. Oversee electric system switching and tagging operations to ensure compliance with procedures and accurate documentation of system configuration changes within SCADA, OMS and other documents as required.\n\nPrincipal Accountabilities\nTime %\n\nEnd Results\n\n40%\n\nSupervision: Plans, schedules, and supervises personnel to ensure efficient and effective performance in providing monitoring and controlling Unitil transmission and distribution systems, writing switching orders and coordinating switching and tagging operations, and outage management response and reporting.\nCoordinate, direct and supervise the work activities of the Electric Distribution Dispatchers (EDD).\nEnsure appropriate training for all EDDs.\nEnsure compliance with ISO-NE operating procedures.\nEnsure compliance with NERC standards and reporting requirements.\nEnsure the timely completion of all necessary records and documentation.\nEnsure successful interface with other functional areas including engineering, electric operations, customer service, and plant records.\nEnsure compliance with safety rules and work practices.\nProvide input for annual capital and O&M budget development.\n\n25%\n\nMonitoring and Control of Electric Transmission and Distribution Systems: Establishes procedures and practices to ensure reliable operation of the transmission, sub-transmission and mainline distribution systems.\nConducts training drills to ensure all EDDs are prepared to respond to any emergency.\nInterfaces with ISO-NE, Eversource NH ESCC, NGRID NETCC and inter-company departments to ensure compliance with system operating procedures and standards.\nWorks within the guidelines to meet all regulatory requirements and ensures proper documentation and reporting is completed.\nCoordinate emergency and restoration switching operations during planned and emergency conditions.\nMaintain and update switching and tagging procedures.\nMaintain real-time knowledge of system configuration changes including system constraints, contingency response and operating condition of lines and equipment.\nOversee and coordinate monitoring of SCADA alarm conditions to ensure proper response to system conditions; perform regular audits of SCADA abnormal conditions, tags, and event reports to ensure optimal system functionality.\n\n25%\n\nEmergency Electric: Oversees response to outages and other electric emergencies. Maintains appropriate records and communication of outage status.\nReceive and analyze trouble calls and dispatch field personnel as required.\nCoordinate actions during system events as outlined in Unitil’s Emergency Response Plan.\nCoordinate actions during capacity deficiencies as directed by Local Control Centers and/or ISO-NE.\nCommunicate system outage and event status.\nCoordinate maintenance and testing of OMS and radio systems to ensure optimum system functionality.\nMonitor overall system reliability and suggest capital improvements or procedural improvements to reduce frequency of outages or decrease response time.\nEnsure response to municipal Police and Fire calls comply with Company procedures and are documented in accordance with regulatory requirements; complete regular audits of documentation and coordinate required regulatory reporting.\nEnsure adequate business continuity plans are in place, remain operational and are functionally tested.\n\n10%\n\nLeadership: Develops and maintains a high performance work force; acknowledges and rewards employee’s strengths and accomplishments. Fosters a work environment of commitment and achievement, setting high performance standards, and providing the direction, training, and development needed to achieve these standards. Leads by example; demonstrates a strong commitment to Unitil’s Core Principles and values and instills this same commitment in all employees.\nImplements projects and manages personnel to achieve Company goals.\nIdentifies essential skills, provides appropriate training, and clearly articulates expectations for conduct and performance.\nCommunicates openly by regularly discussing department expectations, company strategic plans and goals, and encourages two way communication.\nConfronts issues, addresses conflict, resolves problems and recommends solutions, which may sometimes require taking a tough principled stand, even if unpopular.\nPromotes positive working relationships.\n\nAs Needed\n\nCapitalizes on unplanned opportunities and responds to unforeseen situations; undertakes and completes assignments and special projects as assigned by management. Collaborates with other supervisors within the company to ensure cross departmental synergies are maintained.\n\nQualifications\nRequires strong analytical skills, attention to detail, and working knowledge of personal computers and software including word processing, spreadsheet, database, OMS (outage management systems) SCADA (supervisory control and data acquisition) and other business applications. Excellent verbal and written communications skills.\nBachelor’s Degree in Engineering, Engineering Technology, or combination of technical degree and equivalent work experience.\n10 years of progressively responsible experience in operations or engineering of electrical system operations, design, and/or emergency response including proven supervisory experience.\n\nUnitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\nLast updated: 01/08/2026","company":"Unitilservicecorp","rawCompany":"unitilservicecorp","city":"Exeter","state":"NH","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:41:34.435Z","occupations":[{"code":"51-8012.00","title":"Power Distributors and Dispatchers","slug":"power-distributors-and-dispatchers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"},{"code":"53-1042.00","title":"First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand","slug":"first-line-supervisors-of-helpers-laborers-and-material-movers-hand"}],"industries":[{"code":"221122","title":"Electric Power Distribution","slug":"electric-power-distribution"},{"code":"221121","title":"Electric Bulk Power Transmission and Control","slug":"electric-bulk-power-transmission-and-control"},{"code":"221118","title":"Other Electric Power Generation","slug":"other-electric-power-generation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Supervisor, CED","description":"Our Company\nMore than a utility company, Unitil provides energy for life.\nOur work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.\nUnitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.\nTake advantage of a comprehensive benefits package.\nUnitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.\nNote: Benefit offerings may differ between union and non-union employee groups.\n\nPosition Purpose\nProvide oversight and training of personnel responsible for monitoring and controlling the electric transmission and distribution systems for all Unitil Electric Distribution Operating Companies (DOC’s). Provide outage management response and reporting for all electric DOC’s. Ensure compliance with regulatory requirements including but not limited to NERC (North American Electric Reliability Corporation), MA-DPU (Massachusetts Department of Public Utilities) and NH DOE (New Hampshire Department of Energy) including reporting of incidents and emergency response activities. Act as company liaison to Eversource NH ESCC and NGRID NETCC for response to system emergencies and scheduling of planned system outages. Coordinate all required ISO-NE periodic system testing and reporting. Ensure that employees under direct supervision follow all company policies, procedures and maintain the highest professional standards. Review departmental procedures annually and initiate new procedures as needed. Oversee electric system switching and tagging operations to ensure compliance with procedures and accurate documentation of system configuration changes within SCADA, OMS and other documents as required.\n\nPrincipal Accountabilities\nTime %\n\nEnd Results\n\n40%\n\nSupervision: Plans, schedules, and supervises personnel to ensure efficient and effective performance in providing monitoring and controlling Unitil transmission and distribution systems, writing switching orders and coordinating switching and tagging operations, and outage management response and reporting.\nCoordinate, direct and supervise the work activities of the Electric Distribution Dispatchers (EDD).\nEnsure appropriate training for all EDDs.\nEnsure compliance with ISO-NE operating procedures.\nEnsure compliance with NERC standards and reporting requirements.\nEnsure the timely completion of all necessary records and documentation.\nEnsure successful interface with other functional areas including engineering, electric operations, customer service, and plant records.\nEnsure compliance with safety rules and work practices.\nProvide input for annual capital and O&M budget development.\n\n25%\n\nMonitoring and Control of Electric Transmission and Distribution Systems: Establishes procedures and practices to ensure reliable operation of the transmission, sub-transmission and mainline distribution systems.\nConducts training drills to ensure all EDDs are prepared to respond to any emergency.\nInterfaces with ISO-NE, Eversource NH ESCC, NGRID NETCC and inter-company departments to ensure compliance with system operating procedures and standards.\nWorks within the guidelines to meet all regulatory requirements and ensures proper documentation and reporting is completed.\nCoordinate emergency and restoration switching operations during planned and emergency conditions.\nMaintain and update switching and tagging procedures.\nMaintain real-time knowledge of system configuration changes including system constraints, contingency response and operating condition of lines and equipment.\nOversee and coordinate monitoring of SCADA alarm conditions to ensure proper response to system conditions; perform regular audits of SCADA abnormal conditions, tags, and event reports to ensure optimal system functionality.\n\n25%\n\nEmergency Electric: Oversees response to outages and other electric emergencies. Maintains appropriate records and communication of outage status.\nReceive and analyze trouble calls and dispatch field personnel as required.\nCoordinate actions during system events as outlined in Unitil’s Emergency Response Plan.\nCoordinate actions during capacity deficiencies as directed by Local Control Centers and/or ISO-NE.\nCommunicate system outage and event status.\nCoordinate maintenance and testing of OMS and radio systems to ensure optimum system functionality.\nMonitor overall system reliability and suggest capital improvements or procedural improvements to reduce frequency of outages or decrease response time.\nEnsure response to municipal Police and Fire calls comply with Company procedures and are documented in accordance with regulatory requirements; complete regular audits of documentation and coordinate required regulatory reporting.\nEnsure adequate business continuity plans are in place, remain operational and are functionally tested.\n\n10%\n\nLeadership: Develops and maintains a high performance work force; acknowledges and rewards employee’s strengths and accomplishments. Fosters a work environment of commitment and achievement, setting high performance standards, and providing the direction, training, and development needed to achieve these standards. Leads by example; demonstrates a strong commitment to Unitil’s Core Principles and values and instills this same commitment in all employees.\nImplements projects and manages personnel to achieve Company goals.\nIdentifies essential skills, provides appropriate training, and clearly articulates expectations for conduct and performance.\nCommunicates openly by regularly discussing department expectations, company strategic plans and goals, and encourages two way communication.\nConfronts issues, addresses conflict, resolves problems and recommends solutions, which may sometimes require taking a tough principled stand, even if unpopular.\nPromotes positive working relationships.\n\nAs Needed\n\nCapitalizes on unplanned opportunities and responds to unforeseen situations; undertakes and completes assignments and special projects as assigned by management. Collaborates with other supervisors within the company to ensure cross departmental synergies are maintained.\n\nQualifications\nRequires strong analytical skills, attention to detail, and working knowledge of personal computers and software including word processing, spreadsheet, database, OMS (outage management systems) SCADA (supervisory control and data acquisition) and other business applications. Excellent verbal and written communications skills.\nBachelor’s Degree in Engineering, Engineering Technology, or combination of technical degree and equivalent work experience.\n10 years of progressively responsible experience in operations or engineering of electrical system operations, design, and/or emergency response including proven supervisory experience.\n\nUnitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.\nLast updated: 01/08/2026","datePosted":"2026-04-14T10:41:34.435Z","dateModified":"2026-04-14T10:41:34.435Z","hiringOrganization":{"@type":"Organization","name":"Unitilservicecorp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Exeter","addressRegion":"NH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e6eb9a48bedd4cb1062ec10a"},"url":"https://jobsearcher.com/jobs/e6eb9a48bedd4cb1062ec10a"}}