{"schemaVersion":"jobsearcher.job.v1","id":"e6cc18fe967da2b02c5d0942","url":"https://jobsearcher.com/jobs/e6cc18fe967da2b02c5d0942","canonicalUrl":"https://jobsearcher.com/jobs/e6cc18fe967da2b02c5d0942","title":"GraphQL API Developer","description":"*GraphQL API Developer*\n\n*Hybrid (3-4 days/week onsite in Charlotte, NC 28202)*\n\n*12 Month Contract (Potential for Extensions or Conversion) *\n\n*Experience: 8-10 years *\n\nJoin our Banking partner's Engineering team, a highly visible engineering organization responsible for powering how customers and agents interact across digital and contact center platforms.\n\nThis team owns and supports customer-facing chat experiences, contact center integrations, agent experiences through Salesforce, and IVR capabilities through Genesys. They are currently driving several strategic initiatives, including chat platform modernization, AI-powered customer service experiences, seamless authentication solutions, and next-generation customer engagement capabilities.\n\nUnlike many enterprise engineering teams, Strata works almost exclusively with modern technologies and cloud-native architectures, providing engineers the opportunity to gain hands-on experience building scalable, customer-facing solutions that impact millions of customer interactions.\n\nThis is an ideal opportunity for an engineer looking to grow their expertise in cloud development, APIs, AI-assisted engineering, customer experience platforms, and large-scale distributed systems.\n\n*What You'll Do*\n\n* Design, develop, and maintain backend services and APIs that power the client's customer and agent experiences.\n* Build scalable REST and GraphQL APIs using Node.js, TypeScript, and modern software design patterns.\n* Develop middleware services that connect customer-facing applications with backend enterprise systems.\n* Contribute to customer contact center solutions supporting chat, authentication, agent experiences, and digital servicing capabilities.\n* Design and support cloud-native solutions within AWS using serverless and container-based architectures.\n* Partner closely with Product, DevOps, Salesforce, and Contact Center teams to deliver highly available customer experiences.\n* Participate in code reviews and help establish engineering best practices across the team.\n* Build and maintain CI/CD pipelines that enable efficient testing and deployment processes.\n* Monitor, troubleshoot, and resolve production issues while improving system reliability and observability.\n* Leverage AI-assisted development tools to improve engineering productivity, code quality, testing, and automation.\n* Contribute to strategic initiatives involving conversational AI, agent assistance, and next-generation customer engagement technologies.\n\n*Required Qualifications*\n\n* Strong experience developing backend applications using JavaScript and TypeScript.\n* Experience building and supporting GraphQL APIs in Node.js.\n* Experience designing and integrating distributed systems and service-oriented architectures.\n* Experience developing and deploying applications on AWS.\n* Understanding of cloud-native development principles and modern application architectures.\n* Experience with CI/CD pipelines and automated testing practices.\n* Experience working with relational and/or NoSQL databases.\n* Strong problem-solving, debugging, and troubleshooting skills.\n* Excellent communication and collaboration skills.\n\n*Preferred Qualifications*\n\n* Experience with AWS services such as Lambda, DynamoDB, API Gateway, ECS, EKS, or containerized workloads.\n* Experience with Infrastructure as Code tools such as Terraform.\n* Exposure to React or React Native development.\n* Experience with Go (Golang).\n* Experience integrating or consuming Salesforce APIs and services.\n* Familiarity with contact center platforms such as Genesys.\n\nPay: $60.00 - $70.00 per hour\n\nBenefits:\n* Dental insurance\n* Health insurance\n* Vision insurance\n\nApplication Question(s):\n* Do you have strong experience developing backend applications using JavaScript and TypeScript? \n* Do you have experience building and supporting GraphQL APIs in Node.js?\n* Do you have experience developing and deploying applications on AWS?\n\nWork Location: Hybrid remote in Charlotte, NC 28216","company":"Brooksource","rawCompany":"brooksource","city":"Charlotte","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-09-23T07:55:06.033Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1254.00","title":"Web Developers","slug":"web-developers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"GraphQL API Developer","description":"*GraphQL API Developer*\n\n*Hybrid (3-4 days/week onsite in Charlotte, NC 28202)*\n\n*12 Month Contract (Potential for Extensions or Conversion) *\n\n*Experience: 8-10 years *\n\nJoin our Banking partner's Engineering team, a highly visible engineering organization responsible for powering how customers and agents interact across digital and contact center platforms.\n\nThis team owns and supports customer-facing chat experiences, contact center integrations, agent experiences through Salesforce, and IVR capabilities through Genesys. They are currently driving several strategic initiatives, including chat platform modernization, AI-powered customer service experiences, seamless authentication solutions, and next-generation customer engagement capabilities.\n\nUnlike many enterprise engineering teams, Strata works almost exclusively with modern technologies and cloud-native architectures, providing engineers the opportunity to gain hands-on experience building scalable, customer-facing solutions that impact millions of customer interactions.\n\nThis is an ideal opportunity for an engineer looking to grow their expertise in cloud development, APIs, AI-assisted engineering, customer experience platforms, and large-scale distributed systems.\n\n*What You'll Do*\n\n* Design, develop, and maintain backend services and APIs that power the client's customer and agent experiences.\n* Build scalable REST and GraphQL APIs using Node.js, TypeScript, and modern software design patterns.\n* Develop middleware services that connect customer-facing applications with backend enterprise systems.\n* Contribute to customer contact center solutions supporting chat, authentication, agent experiences, and digital servicing capabilities.\n* Design and support cloud-native solutions within AWS using serverless and container-based architectures.\n* Partner closely with Product, DevOps, Salesforce, and Contact Center teams to deliver highly available customer experiences.\n* Participate in code reviews and help establish engineering best practices across the team.\n* Build and maintain CI/CD pipelines that enable efficient testing and deployment processes.\n* Monitor, troubleshoot, and resolve production issues while improving system reliability and observability.\n* Leverage AI-assisted development tools to improve engineering productivity, code quality, testing, and automation.\n* Contribute to strategic initiatives involving conversational AI, agent assistance, and next-generation customer engagement technologies.\n\n*Required Qualifications*\n\n* Strong experience developing backend applications using JavaScript and TypeScript.\n* Experience building and supporting GraphQL APIs in Node.js.\n* Experience designing and integrating distributed systems and service-oriented architectures.\n* Experience developing and deploying applications on AWS.\n* Understanding of cloud-native development principles and modern application architectures.\n* Experience with CI/CD pipelines and automated testing practices.\n* Experience working with relational and/or NoSQL databases.\n* Strong problem-solving, debugging, and troubleshooting skills.\n* Excellent communication and collaboration skills.\n\n*Preferred Qualifications*\n\n* Experience with AWS services such as Lambda, DynamoDB, API Gateway, ECS, EKS, or containerized workloads.\n* Experience with Infrastructure as Code tools such as Terraform.\n* Exposure to React or React Native development.\n* Experience with Go (Golang).\n* Experience integrating or consuming Salesforce APIs and services.\n* Familiarity with contact center platforms such as Genesys.\n\nPay: $60.00 - $70.00 per hour\n\nBenefits:\n* Dental insurance\n* Health insurance\n* Vision insurance\n\nApplication Question(s):\n* Do you have strong experience developing backend applications using JavaScript and TypeScript? \n* Do you have experience building and supporting GraphQL APIs in Node.js?\n* Do you have experience developing and deploying applications on AWS?\n\nWork Location: Hybrid remote in Charlotte, NC 28216","datePosted":"2026-09-23T07:55:06.033Z","dateModified":"2026-09-23T07:55:06.033Z","hiringOrganization":{"@type":"Organization","name":"Brooksource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charlotte","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e6cc18fe967da2b02c5d0942"},"url":"https://jobsearcher.com/jobs/e6cc18fe967da2b02c5d0942"}}