{"schemaVersion":"jobsearcher.job.v1","id":"e6aadfa41a6b2b511b002650","url":"https://jobsearcher.com/jobs/e6aadfa41a6b2b511b002650","canonicalUrl":"https://jobsearcher.com/jobs/e6aadfa41a6b2b511b002650","title":"Associate Intelligence Operations Analyst","description":"RESPONSIBILITIES:\nOpenKyber has a client in Warren, MI that is seeking an Operations Associate to perform various administrative, technical, and/or customer service tasks across assigned business units. A typical Operations Associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.\nResponsibilities:\nGather, develop, maintain, and interpret complex data\nCommunicate statistical and technical data with internal and external business units\nAssist in system change management and deployment\nRespond to inquiries for routine system issues and mainframe batch issues\nAssist in central deployment of changes to distributed cycle and mainframe batch cycle\nAssist in statistical reporting of metric and operational performance data\nPartake in asset management, pricing research, and procurement for online hardware and software\nConduct physical inventories of equipment\nParticipate in audits to determine the accuracy of inventories and records\nManage complex or sensitive service orders\nParticipate in feasibility studies, costing, and proposal preparations\nProvide training and assistance on new technology, telecom applications, systems, features, and communication charges\nProvide customer assistance with routine inquiries and problems such as software, hardware, and network operations\nLog and track inquiries and compile customer service statistics\nAdminister policies and procedures\nAssume operational assignments where needed\nProcess order for Online Change/Add/Move requests\nREQUIREMENTS:\nBachelor's degree in Business Administration, Finance, Computer Science, or related field\n8-10 years of experience required\nStrong organization, planning and data management skills\nDemonstrated problem solving, critical thinking, and strong analytical abilities where problems are complex\nStrong written and verbal communication skills\nAbility to work independently and collaborate cross-functionally\nStrong interpersonal styles and communication methods to work effectively with business partners\nKnowledge of MS Office Suite (Word, Excel, PowerPoint, Access, Project)\nAbility to handle multiple projects simultaneously\nAbility to prioritize assignments/projects and multi-task within restricted time constraints\nDemonstrated capability of working in complex, global environments with global project teams\nKnowledge and understanding of Corporate/unit policies and procedures\nThe pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in OpenKyber's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. OpenKyber is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking \"Apply Today\" you agree to receive calls, AI-generated calls, text messages or emails from OpenKyber and its affiliates, and service providers. Note that if you choose to communicate with OpenKyber via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.\nFor applications and inquiries, contact: hirings@openkyber.com","company":"Openkyber","rawCompany":"openkyber","city":"Puposky","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-15T12:52:56.698Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Intelligence Operations Analyst","description":"RESPONSIBILITIES:\nOpenKyber has a client in Warren, MI that is seeking an Operations Associate to perform various administrative, technical, and/or customer service tasks across assigned business units. A typical Operations Associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.\nResponsibilities:\nGather, develop, maintain, and interpret complex data\nCommunicate statistical and technical data with internal and external business units\nAssist in system change management and deployment\nRespond to inquiries for routine system issues and mainframe batch issues\nAssist in central deployment of changes to distributed cycle and mainframe batch cycle\nAssist in statistical reporting of metric and operational performance data\nPartake in asset management, pricing research, and procurement for online hardware and software\nConduct physical inventories of equipment\nParticipate in audits to determine the accuracy of inventories and records\nManage complex or sensitive service orders\nParticipate in feasibility studies, costing, and proposal preparations\nProvide training and assistance on new technology, telecom applications, systems, features, and communication charges\nProvide customer assistance with routine inquiries and problems such as software, hardware, and network operations\nLog and track inquiries and compile customer service statistics\nAdminister policies and procedures\nAssume operational assignments where needed\nProcess order for Online Change/Add/Move requests\nREQUIREMENTS:\nBachelor's degree in Business Administration, Finance, Computer Science, or related field\n8-10 years of experience required\nStrong organization, planning and data management skills\nDemonstrated problem solving, critical thinking, and strong analytical abilities where problems are complex\nStrong written and verbal communication skills\nAbility to work independently and collaborate cross-functionally\nStrong interpersonal styles and communication methods to work effectively with business partners\nKnowledge of MS Office Suite (Word, Excel, PowerPoint, Access, Project)\nAbility to handle multiple projects simultaneously\nAbility to prioritize assignments/projects and multi-task within restricted time constraints\nDemonstrated capability of working in complex, global environments with global project teams\nKnowledge and understanding of Corporate/unit policies and procedures\nThe pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in OpenKyber's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. OpenKyber is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking \"Apply Today\" you agree to receive calls, AI-generated calls, text messages or emails from OpenKyber and its affiliates, and service providers. Note that if you choose to communicate with OpenKyber via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.\nFor applications and inquiries, contact: hirings@openkyber.com","datePosted":"2026-08-15T12:52:56.698Z","dateModified":"2026-08-15T12:52:56.698Z","hiringOrganization":{"@type":"Organization","name":"Openkyber","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Puposky","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e6aadfa41a6b2b511b002650"},"url":"https://jobsearcher.com/jobs/e6aadfa41a6b2b511b002650"}}