{"schemaVersion":"jobsearcher.job.v1","id":"e6a7ad622e007bb87b7e5199","url":"https://jobsearcher.com/jobs/e6a7ad622e007bb87b7e5199","canonicalUrl":"https://jobsearcher.com/jobs/e6a7ad622e007bb87b7e5199","title":"Client Implementation Associate","description":"Job Description: Lead end-to-end implementation projects from kickoff through successful transition to Customer Success.\r\nBuild trusted client relationships through clear, proactive communication, and influence key stakeholders to remove roadblocks and maintain project momentum.\r\nMaintain curiosity about customer goals and evolving needs, identifying opportunities to expand platform adoption or introduce additional solutions that drive measurable business value.\r\nManage milestone-based project plans, ensuring on-time delivery and alignment to agreed business outcomes.\r\nProactively identify, document, and escalate risks using a structured RAID approach; drive resolution paths.\r\nFacilitate structured status meetings, maintain stakeholder alignment, and document clear actions and decisions.\r\nPartner cross-functionally with Product, Content, Support, and Customer Success teams to remove blockers and resolve issues.\r\nConfigure client environments and provide administrator training aligned to best practices and adoption goals.\r\nEnsure a seamless handoff to Customer Success with complete documentation and clear alignment on customer objectives and next steps.\r\nRequirements: Minimum of 2+ years in a client-facing implementation, onboarding, consulting, or project coordination role\r\nExperience managing structured project plans and concurrent customer engagements\r\nFamiliarity with SaaS implementation environments strongly preferred\r\nExperience working within CRM, PSA, or project management systems (Salesforce preferred)\r\nFoundational technical aptitude, including exposure to system configurations, data integrations, or authentication methods such as APIs, SFTP, or Single Sign-On (SSO), is a plus\r\nBachelor's degree or equivalent professional experience\r\nBenefits: Medical\r\nDental\r\nVision\r\nFlexible Spending Accounts\r\nPTO\r\nPaid and Floating Holidays\r\n401k with Company match and immediate vesting\r\nCompany-funded Life Insurance\r\nEmployee Assistance Programs\r\nNo-cost Mental Health Benefits","company":"Remote Rocketship","rawCompany":"remoterocketship","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-05-14T03:49:26.474Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Implementation Associate","description":"Job Description: Lead end-to-end implementation projects from kickoff through successful transition to Customer Success.\r\nBuild trusted client relationships through clear, proactive communication, and influence key stakeholders to remove roadblocks and maintain project momentum.\r\nMaintain curiosity about customer goals and evolving needs, identifying opportunities to expand platform adoption or introduce additional solutions that drive measurable business value.\r\nManage milestone-based project plans, ensuring on-time delivery and alignment to agreed business outcomes.\r\nProactively identify, document, and escalate risks using a structured RAID approach; drive resolution paths.\r\nFacilitate structured status meetings, maintain stakeholder alignment, and document clear actions and decisions.\r\nPartner cross-functionally with Product, Content, Support, and Customer Success teams to remove blockers and resolve issues.\r\nConfigure client environments and provide administrator training aligned to best practices and adoption goals.\r\nEnsure a seamless handoff to Customer Success with complete documentation and clear alignment on customer objectives and next steps.\r\nRequirements: Minimum of 2+ years in a client-facing implementation, onboarding, consulting, or project coordination role\r\nExperience managing structured project plans and concurrent customer engagements\r\nFamiliarity with SaaS implementation environments strongly preferred\r\nExperience working within CRM, PSA, or project management systems (Salesforce preferred)\r\nFoundational technical aptitude, including exposure to system configurations, data integrations, or authentication methods such as APIs, SFTP, or Single Sign-On (SSO), is a plus\r\nBachelor's degree or equivalent professional experience\r\nBenefits: Medical\r\nDental\r\nVision\r\nFlexible Spending Accounts\r\nPTO\r\nPaid and Floating Holidays\r\n401k with Company match and immediate vesting\r\nCompany-funded Life Insurance\r\nEmployee Assistance Programs\r\nNo-cost Mental Health Benefits","datePosted":"2026-05-14T03:49:26.474Z","dateModified":"2026-05-14T03:49:26.474Z","hiringOrganization":{"@type":"Organization","name":"Remote Rocketship","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e6a7ad622e007bb87b7e5199"},"url":"https://jobsearcher.com/jobs/e6a7ad622e007bb87b7e5199"}}