{"schemaVersion":"jobsearcher.job.v1","id":"e690f16d49b2cdf032e9676a","url":"https://jobsearcher.com/jobs/e690f16d49b2cdf032e9676a","canonicalUrl":"https://jobsearcher.com/jobs/e690f16d49b2cdf032e9676a","title":"Experience Manager","description":"Bon Appetit\n\nPosition Title: Experience Manager\n\nSalary: 85,000-95,000\n\nOther Forms of Compensation: Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting‑edge food into their cafés.\n\nJob Summary\nWe are seeking an Experience Manager to support the overall guest and employee experience across the account with a strong focus on event coordination and catering service execution. The role blends hospitality, operations, and client engagement to ensure high-quality experiences throughout daily service and special events. The ideal candidate is service‑mindful, adaptable, and comfortable overseeing a wide range of experience‑driven activities.\n\nKey Responsibilities\n\nOversee and support daily catering and event operations to ensure seamless and professional execution.\n\nCoordinate logistics related to meetings, events, and onsite experiences, including setup, service flow, and post‑event breakdown.\n\nPartner with culinary leaders and internal teams on general menu planning and event requirements.\n\nAct as a point of contact for clients and guests, maintaining strong relationships and delivering high‑quality service.\n\nProvide guidance to experienced and catering staff; assist with training as needed.\n\nMaintain oversight of event timelines, resources, and service standards.\n\nSupport experience‑enhancing initiatives throughout the account as directed.\n\nPerform other duties as assigned.\n\nQualifications\n\nExperience in hospitality, catering, events, or related service‑forward environments.\n\nStrong communication, interpersonal, and customer‑service skills.\n\nAbility to manage multiple events and priorities in a fast‑paced setting.\n\nGeneral understanding of event operations or food service workflow.\n\nProficiency with standard office software and basic administrative tools.\n\nBenefits\n\nMedical\n\nDental\n\nVision\n\nLife Insurance/ AD\n\nDisability Insurance\n\nRetirement Plan\n\nPaid Time Off\n\nHoliday Time Off (varies by site/state)\n\nAssociate Shopping Program\n\nHealth and Wellness Programs\n\nDiscount Marketplace\n\nIdentity Theft Protection\n\nPet Insurance\n\nCommuter Benefits\n\nEmployee Assistance Program\n\nFlexible Spending Accounts (FSAs)\n\nPaid Parental Leave\n\nPersonal Leave\n\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see paid time off benefits information .\n\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\n\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.\n\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\n\nApplications are accepted on an ongoing basis.\n\nBon Appetit maintains a drug‑free workplace.\n\nReq ID: 1514973\n\nBryan Goni\n\n#J-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-20T05:06:55.362Z","occupations":[{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"13-1121.00","title":"Meeting, Convention, and Event Planners","slug":"meeting-convention-and-event-planners"}],"industries":[{"code":"722310","title":"Food Service Contractors","slug":"food-service-contractors"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722320","title":"Caterers","slug":"caterers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Experience Manager","description":"Bon Appetit\n\nPosition Title: Experience Manager\n\nSalary: 85,000-95,000\n\nOther Forms of Compensation: Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting‑edge food into their cafés.\n\nJob Summary\nWe are seeking an Experience Manager to support the overall guest and employee experience across the account with a strong focus on event coordination and catering service execution. The role blends hospitality, operations, and client engagement to ensure high-quality experiences throughout daily service and special events. The ideal candidate is service‑mindful, adaptable, and comfortable overseeing a wide range of experience‑driven activities.\n\nKey Responsibilities\n\nOversee and support daily catering and event operations to ensure seamless and professional execution.\n\nCoordinate logistics related to meetings, events, and onsite experiences, including setup, service flow, and post‑event breakdown.\n\nPartner with culinary leaders and internal teams on general menu planning and event requirements.\n\nAct as a point of contact for clients and guests, maintaining strong relationships and delivering high‑quality service.\n\nProvide guidance to experienced and catering staff; assist with training as needed.\n\nMaintain oversight of event timelines, resources, and service standards.\n\nSupport experience‑enhancing initiatives throughout the account as directed.\n\nPerform other duties as assigned.\n\nQualifications\n\nExperience in hospitality, catering, events, or related service‑forward environments.\n\nStrong communication, interpersonal, and customer‑service skills.\n\nAbility to manage multiple events and priorities in a fast‑paced setting.\n\nGeneral understanding of event operations or food service workflow.\n\nProficiency with standard office software and basic administrative tools.\n\nBenefits\n\nMedical\n\nDental\n\nVision\n\nLife Insurance/ AD\n\nDisability Insurance\n\nRetirement Plan\n\nPaid Time Off\n\nHoliday Time Off (varies by site/state)\n\nAssociate Shopping Program\n\nHealth and Wellness Programs\n\nDiscount Marketplace\n\nIdentity Theft Protection\n\nPet Insurance\n\nCommuter Benefits\n\nEmployee Assistance Program\n\nFlexible Spending Accounts (FSAs)\n\nPaid Parental Leave\n\nPersonal Leave\n\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see paid time off benefits information .\n\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\n\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.\n\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\n\nApplications are accepted on an ongoing basis.\n\nBon Appetit maintains a drug‑free workplace.\n\nReq ID: 1514973\n\nBryan Goni\n\n#J-18808-Ljbffr","datePosted":"2026-06-20T05:06:55.362Z","dateModified":"2026-06-20T05:06:55.362Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e690f16d49b2cdf032e9676a"},"url":"https://jobsearcher.com/jobs/e690f16d49b2cdf032e9676a"}}