{"schemaVersion":"jobsearcher.job.v1","id":"e65630ddc3e51d87af4fc6f6","url":"https://jobsearcher.com/jobs/e65630ddc3e51d87af4fc6f6","canonicalUrl":"https://jobsearcher.com/jobs/e65630ddc3e51d87af4fc6f6","title":"Customer Experience Representative","description":"Our client is looking for a Customer Experience Representative.\n\nFor immediate consideration, send resume to t d e l g a d o@appleone.com\n\nExcellent communication skills, including active listening, phone and email etiquette, and excellent grammar in written and verbal skills.\nOpen to feedback and able to adjust based on feedback.\nAbility to prioritize and multi-task while working under the pressure of deadlines.\nAble to quickly retain information or effectively reference notes.\nPossess a strong desire to learn and succeed.\nVery proficient with Outlook, able to manage an inbox and set reminders.\nFamiliarity with CRM systems and practices.\n\nEssential Duties and Responsibilities:\n\nWork with potential and current customers by providing product and service questions, suggesting additional information that would benefit them.\nAssists in maintaining updated and accurate account/customer contact information.\nHandle large quantities of incoming calls/emails from prospective customers in a friendly and professional manner.\nResolves product or service complaints/issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.\nInitiate required action for response to customer service requests for order changes including the maintenance of order/customer information and communicate changes to the appropriate personnel/department.\nManage a designated territory and work to build customer relationships.\nAssist the sales team as needed by quoting projects and potential orders, including freight quotes.\nBe able to problem solve and make effective decisions and solutions.\nRespond to customers in a timely manner as set by company standards.\nDevelop strong company knowledge of product and processes.\nWork as a team by accomplishing related results as needed.\nHigh emphasis on attention to detail and strong organizational skills.\nTake the extra mile to engage customers.\nPerform any/all other tasks and responsibilities as assigned by Management.\n\nAbility to communicate verbally and in writing with a positive/upbeat professional manner using correct grammar.\nFamiliarity with CRM systems and practices.\n\nEqual Opportunity Employer / Disabled / Protected Veterans\n\nThe Know Your Rights poster is available here:\nhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf\n\nThe pay transparency policy is available here:\nhttps://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf\n\nFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.\n\nWe are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.\n\nAppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.\nhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf\n\nWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\n\n#1111","company":"Appleon","rawCompany":"appleon","city":"Oxnard","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T20:05:19.318Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Representative","description":"Our client is looking for a Customer Experience Representative.\n\nFor immediate consideration, send resume to t d e l g a d o@appleone.com\n\nExcellent communication skills, including active listening, phone and email etiquette, and excellent grammar in written and verbal skills.\nOpen to feedback and able to adjust based on feedback.\nAbility to prioritize and multi-task while working under the pressure of deadlines.\nAble to quickly retain information or effectively reference notes.\nPossess a strong desire to learn and succeed.\nVery proficient with Outlook, able to manage an inbox and set reminders.\nFamiliarity with CRM systems and practices.\n\nEssential Duties and Responsibilities:\n\nWork with potential and current customers by providing product and service questions, suggesting additional information that would benefit them.\nAssists in maintaining updated and accurate account/customer contact information.\nHandle large quantities of incoming calls/emails from prospective customers in a friendly and professional manner.\nResolves product or service complaints/issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.\nInitiate required action for response to customer service requests for order changes including the maintenance of order/customer information and communicate changes to the appropriate personnel/department.\nManage a designated territory and work to build customer relationships.\nAssist the sales team as needed by quoting projects and potential orders, including freight quotes.\nBe able to problem solve and make effective decisions and solutions.\nRespond to customers in a timely manner as set by company standards.\nDevelop strong company knowledge of product and processes.\nWork as a team by accomplishing related results as needed.\nHigh emphasis on attention to detail and strong organizational skills.\nTake the extra mile to engage customers.\nPerform any/all other tasks and responsibilities as assigned by Management.\n\nAbility to communicate verbally and in writing with a positive/upbeat professional manner using correct grammar.\nFamiliarity with CRM systems and practices.\n\nEqual Opportunity Employer / Disabled / Protected Veterans\n\nThe Know Your Rights poster is available here:\nhttps://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf\n\nThe pay transparency policy is available here:\nhttps://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf\n\nFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.\n\nWe are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.\n\nAppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.\nhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf\n\nWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\n\n#1111","datePosted":"2026-08-04T20:05:19.318Z","dateModified":"2026-08-04T20:05:19.318Z","hiringOrganization":{"@type":"Organization","name":"Appleon","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oxnard","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e65630ddc3e51d87af4fc6f6"},"url":"https://jobsearcher.com/jobs/e65630ddc3e51d87af4fc6f6"}}