{"schemaVersion":"jobsearcher.job.v1","id":"e6457b7834edbbd18e51f8ae","url":"https://jobsearcher.com/jobs/e6457b7834edbbd18e51f8ae","canonicalUrl":"https://jobsearcher.com/jobs/e6457b7834edbbd18e51f8ae","title":"Customer Solution Engineer","description":"OverviewIn this role you work hands-on with strategic enterprise customers to diagnose and resolve Windows deployment and management challenges, improving install base health. You'll develop technical depth across provisioning, deployment, OS updates, security, and performance, delivering measurable improvements and reusable guidance. You collaborate with customer and field teams to scale successful approaches and shape Windows outcomes at scale. This is a role for hands-on engineers who turn data and diagnostics into concrete solutions.ResponsibilitiesEngage with strategic customers to diagnose Windows deployment and management issues and define remediation plansDesign and implement scoped technical solutions and prototypes with customersDevelop automation, scripts, tools, and configuration changes to support deploymentsProvide technical evidence and clear risk/recommendations when product fixes or telemetry changes are neededMaintain accountability for deliverables and scale successful approaches for broader impactContribute reusable scripts, diagnostic tools, playbooks, and patterns for the broader ecosystemCommunicate findings and progress to customer engineers and Microsoft field teamsBuild trusted relationships with customer technical leaders and internal teamsDeliver measurable improvements in install base health with validation results and telemetryShare knowledge to uplift team capability and customer outcomesKey requirementsBachelor's Degree in Computer Science or related technical field AND 2+ years of technical engineering experience with coding in C, C++, C#, Java, JavaScript, or Python OR equivalent experiencecustomer empathycross-functional collaborationclear technical communicationdevice provisioning and deploymentIntune and Autopilotdevice management, OS and update management, application management","company":"Microsoft","rawCompany":"microsoft","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-10-26T13:22:43.645Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solution Engineer","description":"OverviewIn this role you work hands-on with strategic enterprise customers to diagnose and resolve Windows deployment and management challenges, improving install base health. You'll develop technical depth across provisioning, deployment, OS updates, security, and performance, delivering measurable improvements and reusable guidance. You collaborate with customer and field teams to scale successful approaches and shape Windows outcomes at scale. This is a role for hands-on engineers who turn data and diagnostics into concrete solutions.ResponsibilitiesEngage with strategic customers to diagnose Windows deployment and management issues and define remediation plansDesign and implement scoped technical solutions and prototypes with customersDevelop automation, scripts, tools, and configuration changes to support deploymentsProvide technical evidence and clear risk/recommendations when product fixes or telemetry changes are neededMaintain accountability for deliverables and scale successful approaches for broader impactContribute reusable scripts, diagnostic tools, playbooks, and patterns for the broader ecosystemCommunicate findings and progress to customer engineers and Microsoft field teamsBuild trusted relationships with customer technical leaders and internal teamsDeliver measurable improvements in install base health with validation results and telemetryShare knowledge to uplift team capability and customer outcomesKey requirementsBachelor's Degree in Computer Science or related technical field AND 2+ years of technical engineering experience with coding in C, C++, C#, Java, JavaScript, or Python OR equivalent experiencecustomer empathycross-functional collaborationclear technical communicationdevice provisioning and deploymentIntune and Autopilotdevice management, OS and update management, application management","datePosted":"2026-10-26T13:22:43.645Z","dateModified":"2026-10-26T13:22:43.645Z","hiringOrganization":{"@type":"Organization","name":"Microsoft","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e6457b7834edbbd18e51f8ae"},"url":"https://jobsearcher.com/jobs/e6457b7834edbbd18e51f8ae"}}