{"schemaVersion":"jobsearcher.job.v1","id":"e5d13a6e659096bb65e99a64","url":"https://jobsearcher.com/jobs/e5d13a6e659096bb65e99a64","canonicalUrl":"https://jobsearcher.com/jobs/e5d13a6e659096bb65e99a64","title":"Technical Service Representative","description":"Overview\nPrince, Ferro and Chromaflo are now part of the Vibrantz Technologies brand. Vibrantz is a leading global technology provider of color solutions, performance coatings and advanced materials whose purpose is to bring color, performance, and vibrancy to life in a variety of industrial applications and consumer products.\nJob Function\nThe Technical Services Representative – Coatings is a full-time exempt position. The TSR – Coatings works closely with the Technical Services Manager and other Technical Service Representatives to provide effective technical support to and build relationships with our Coatings Business customers. The TSR will define and convert opportunities or to resolve customer complaints and issues.\nResponsibilities\nComplies with safety rules and regulations, attends safety meetings and training, inspects work area for hazards/deficiencies and initiates action to correct them. Also, reports injury/illness and/or environmental incidents.\nDirectly interface with customers to define and bring resolution to opportunities and/or problems to satisfy customer needs.\nDesign, plan and execute project elements in the laboratory, as well as in customers’ plants and laboratories, as appropriate, to meet customer requirements and expectations.\nProvide effective and timely communication and recordkeeping at every stage of a project. This will include (but will not be limited to) progress reports, updates, call reports, electronic laboratory notebook, and project milestones reached or missed.\nApply problem-solving techniques (8D and 5Why) providing timely resolution to customer concerns and successful conversion of new opportunities.\nDetermine specification requirements for materials used in or result from research and development.\nProvide on-site customer support as deemed necessary by the Technical Service Manager, Coatings or Business Director, Coatings.\nActive support of, and participation in all appropriate BMS and EHS aspects.\nRequirement Experience\nBA/BS degree in appropriate field of science (Chemistry, Chemical Engineering or Polymer Science).\nExcellent interpersonal skills with ability to work with and support colleagues, analyze and solve problems, control resources, and implement programs.\nProject management skills.\nKnowledge of color and appearance science.\nAptitude for working with electronic computing/communication and mechanical processing devices.\nAbility to multi-task, work independently and employ effective time management skills to meet tight deadlines.\nAbility to discern different shades of color.\nAbility and willingness to travel occasionally on short notice.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand.\nAbility to lift and/or move up to 15 lbs. occasionally.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee:\nWill work in a typical office environment the majority of the time with moderate noise.\nVibrantz Technologies provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.\nJob Type: Full-time\nPay: $52,656.78 - $70,575.91 per year\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nVision insurance\nShift:\nMorning shift\nEducation:\nBachelor's (Preferred)\nWork Location: In person","company":"Vibrantztechnologies1","rawCompany":"vibrantztechnologies1","city":"Ashtabula","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-06T11:27:36.282Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"19-4031.00","title":"Chemical Technicians","slug":"chemical-technicians"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"325510","title":"Paint and Coating Manufacturing","slug":"paint-and-coating-manufacturing"},{"code":"332812","title":"Metal Coating, Engraving (except Jewelry and Silverware), and Allied Services to Manufacturers","slug":"metal-coating-engraving-except-jewelry-and-silverware-and-allied-services-to-manufacturers"},{"code":"424950","title":"Paint, Varnish, and Supplies Merchant Wholesalers","slug":"paint-varnish-and-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Service Representative","description":"Overview\nPrince, Ferro and Chromaflo are now part of the Vibrantz Technologies brand. Vibrantz is a leading global technology provider of color solutions, performance coatings and advanced materials whose purpose is to bring color, performance, and vibrancy to life in a variety of industrial applications and consumer products.\nJob Function\nThe Technical Services Representative – Coatings is a full-time exempt position. The TSR – Coatings works closely with the Technical Services Manager and other Technical Service Representatives to provide effective technical support to and build relationships with our Coatings Business customers. The TSR will define and convert opportunities or to resolve customer complaints and issues.\nResponsibilities\nComplies with safety rules and regulations, attends safety meetings and training, inspects work area for hazards/deficiencies and initiates action to correct them. Also, reports injury/illness and/or environmental incidents.\nDirectly interface with customers to define and bring resolution to opportunities and/or problems to satisfy customer needs.\nDesign, plan and execute project elements in the laboratory, as well as in customers’ plants and laboratories, as appropriate, to meet customer requirements and expectations.\nProvide effective and timely communication and recordkeeping at every stage of a project. This will include (but will not be limited to) progress reports, updates, call reports, electronic laboratory notebook, and project milestones reached or missed.\nApply problem-solving techniques (8D and 5Why) providing timely resolution to customer concerns and successful conversion of new opportunities.\nDetermine specification requirements for materials used in or result from research and development.\nProvide on-site customer support as deemed necessary by the Technical Service Manager, Coatings or Business Director, Coatings.\nActive support of, and participation in all appropriate BMS and EHS aspects.\nRequirement Experience\nBA/BS degree in appropriate field of science (Chemistry, Chemical Engineering or Polymer Science).\nExcellent interpersonal skills with ability to work with and support colleagues, analyze and solve problems, control resources, and implement programs.\nProject management skills.\nKnowledge of color and appearance science.\nAptitude for working with electronic computing/communication and mechanical processing devices.\nAbility to multi-task, work independently and employ effective time management skills to meet tight deadlines.\nAbility to discern different shades of color.\nAbility and willingness to travel occasionally on short notice.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand.\nAbility to lift and/or move up to 15 lbs. occasionally.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee:\nWill work in a typical office environment the majority of the time with moderate noise.\nVibrantz Technologies provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.\nJob Type: Full-time\nPay: $52,656.78 - $70,575.91 per year\nBenefits:\n401(k) matching\nDental insurance\nHealth insurance\nVision insurance\nShift:\nMorning shift\nEducation:\nBachelor's (Preferred)\nWork Location: In person","datePosted":"2026-08-06T11:27:36.282Z","dateModified":"2026-08-06T11:27:36.282Z","hiringOrganization":{"@type":"Organization","name":"Vibrantztechnologies1","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ashtabula","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e5d13a6e659096bb65e99a64"},"url":"https://jobsearcher.com/jobs/e5d13a6e659096bb65e99a64"}}