{"schemaVersion":"jobsearcher.job.v1","id":"e5c45905a899a71d687d9b9c","url":"https://jobsearcher.com/jobs/e5c45905a899a71d687d9b9c","canonicalUrl":"https://jobsearcher.com/jobs/e5c45905a899a71d687d9b9c","title":"Program Development Specialist","description":"Overview\r\nAs a Program Delivery Specialist with Knowledge Services, you will serve as an integral team member on our local state government Managed Service Provider (MSP) accounts. Hiring managers and vendor recruiting partners alike will seek your guidance and support as their main Knowledge Services contact on the MSP Program. You will partner with the client on their staffing needs and manage and coordinate the requisition fulfillment and onboarding processes.\r\nResponsibilities\r\nDirectly partner with hiring managers to forecast and fulfill staffing needs\r\nDevelop and maintain proactive and constructive relationship with clients by demonstrating an understanding of the business and associated requirements and setting expectations accordingly\r\nDevelop a strong working knowledge of Knowledge Services' Contingent Workforce solutions and MSP Program requirements\r\nCommunicate the client's recruiting/staffing needs to recruiting vendor partners\r\nReview and vet candidate qualifications based upon hiring manager needs\r\nManage candidate pools, ensuring compliance is met with background, drug, and credential requirements\r\nCoordinate onboarding with hiring managers and vendors\r\nEnsure all aspects of MSP Program rules, policies, procedures and processes are followed to ensure standardization, consistency and compliance across all areas of the MSP Program and that contractual scope of work for Client is delivered\r\nPartner with Delivery Manager and Account Manager for the preparation and delivery of program reporting, program metrics, trainings, and client-specific strategy\r\nFollow safe work practices and company rules and prevent accidents and injuries.\r\nRequisition Management\r\nWork with hiring managers and vendors throughout the requisition fulfillment lifecycle to\r\nPre-qualify client manager position/project requirements\r\nEnter and review position/project requisitions in Knowledge Services' Vendor Management System (VMS) and ensure vendors receive all position-specific requirements\r\nPre-screen qualified candidates submitted by vendors\r\nAssist with the coordination of resource interviews with client managers and vendors\r\nEnsure all resource onboarding is completed and meets contractual and client requirements\r\nCoordinate resource start date with client managers and vendors\r\nWork with vendors to ensure all resource time and expenses are entered in a timely manner\r\nFollow up with client managers to ensure resource time is approved or rejected appropriately\r\nFollow up with vendors to provide status updates on positions and candidates\r\nFacilitate weekly vendor calls\r\nEnsure resources are offboarded completely in accordance with program processes and client requirements, as required.\r\nProgram Management\r\nProvide excellent customer service to client managers, vendors, and resources\r\nCommunicate proactively and regularly with team members, clients, and vendors\r\nMonitor the program inbox and resolve assigned tasks\r\nFacilitate, manage, and assist in resolving client and vendor related issues, escalating to Delivery Manager or Account Manager as appropriate\r\nIdentify opportunities to promote the MSP program and increase client usage\r\nQualifications\r\n1-3+ years of recruiting or staffing industry experience within a staffing agency or MSP environment\r\nManaged Service Provider (MSP), Staffing and Recruiting Program, Employer of Record Program, Recruitment Process Outsourcing (RPO) Program and/or Consulting Solutions experience highly desired\r\nProven technical aptitude, with VMS or ATS experience preferred\r\nBachelor's degree preferred\r\nProven aptitude for being proactive, organized, accurate, and detail-oriented\r\nProven aptitude to execute in fast-paced, high-volume environment and to respond to client needs\r\nProven ability to identify and analyze problem situations and develop an effective course of action for resolution\r\nStrong interpersonal, planning, leadership and time management skills\r\nPositive attitude and proven ability to take initiative\r\nClient facing and strong relationship building experience\r\nDemonstrate excellent communication and follow-up skill\r\nKnowledge Services strives to offer an environment that provides our employees with the right balance between work and family.\r\nPerks and Benefits include\r\nComprehensive health insurance including dental and vision coverage\r\nCompany funded life insurance\r\n401k match program (Roth and Traditional options)\r\nEstablished Wellness Program\r\nPTO & Paid Holidays\r\nKnowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.\r\nAs such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.\r\nKnowledge Services is anequal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law\r\nPeople with disabilities, veterans, and military families are encouraged to apply.\r\nApplicants with disabilities may contactHuman Resources via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact theHuman Resources Team atHR@knowledgeservices.com or 317.806.6102.\r\nJ-18808-Ljbffr","company":"Knowledge Services","rawCompany":"knowledge services","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:34:21.758Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1071.00","title":"Human Resources Specialists","slug":"human-resources-specialists"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"561311","title":"Employment Placement Agencies","slug":"employment-placement-agencies"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Development Specialist","description":"Overview\r\nAs a Program Delivery Specialist with Knowledge Services, you will serve as an integral team member on our local state government Managed Service Provider (MSP) accounts. Hiring managers and vendor recruiting partners alike will seek your guidance and support as their main Knowledge Services contact on the MSP Program. You will partner with the client on their staffing needs and manage and coordinate the requisition fulfillment and onboarding processes.\r\nResponsibilities\r\nDirectly partner with hiring managers to forecast and fulfill staffing needs\r\nDevelop and maintain proactive and constructive relationship with clients by demonstrating an understanding of the business and associated requirements and setting expectations accordingly\r\nDevelop a strong working knowledge of Knowledge Services' Contingent Workforce solutions and MSP Program requirements\r\nCommunicate the client's recruiting/staffing needs to recruiting vendor partners\r\nReview and vet candidate qualifications based upon hiring manager needs\r\nManage candidate pools, ensuring compliance is met with background, drug, and credential requirements\r\nCoordinate onboarding with hiring managers and vendors\r\nEnsure all aspects of MSP Program rules, policies, procedures and processes are followed to ensure standardization, consistency and compliance across all areas of the MSP Program and that contractual scope of work for Client is delivered\r\nPartner with Delivery Manager and Account Manager for the preparation and delivery of program reporting, program metrics, trainings, and client-specific strategy\r\nFollow safe work practices and company rules and prevent accidents and injuries.\r\nRequisition Management\r\nWork with hiring managers and vendors throughout the requisition fulfillment lifecycle to\r\nPre-qualify client manager position/project requirements\r\nEnter and review position/project requisitions in Knowledge Services' Vendor Management System (VMS) and ensure vendors receive all position-specific requirements\r\nPre-screen qualified candidates submitted by vendors\r\nAssist with the coordination of resource interviews with client managers and vendors\r\nEnsure all resource onboarding is completed and meets contractual and client requirements\r\nCoordinate resource start date with client managers and vendors\r\nWork with vendors to ensure all resource time and expenses are entered in a timely manner\r\nFollow up with client managers to ensure resource time is approved or rejected appropriately\r\nFollow up with vendors to provide status updates on positions and candidates\r\nFacilitate weekly vendor calls\r\nEnsure resources are offboarded completely in accordance with program processes and client requirements, as required.\r\nProgram Management\r\nProvide excellent customer service to client managers, vendors, and resources\r\nCommunicate proactively and regularly with team members, clients, and vendors\r\nMonitor the program inbox and resolve assigned tasks\r\nFacilitate, manage, and assist in resolving client and vendor related issues, escalating to Delivery Manager or Account Manager as appropriate\r\nIdentify opportunities to promote the MSP program and increase client usage\r\nQualifications\r\n1-3+ years of recruiting or staffing industry experience within a staffing agency or MSP environment\r\nManaged Service Provider (MSP), Staffing and Recruiting Program, Employer of Record Program, Recruitment Process Outsourcing (RPO) Program and/or Consulting Solutions experience highly desired\r\nProven technical aptitude, with VMS or ATS experience preferred\r\nBachelor's degree preferred\r\nProven aptitude for being proactive, organized, accurate, and detail-oriented\r\nProven aptitude to execute in fast-paced, high-volume environment and to respond to client needs\r\nProven ability to identify and analyze problem situations and develop an effective course of action for resolution\r\nStrong interpersonal, planning, leadership and time management skills\r\nPositive attitude and proven ability to take initiative\r\nClient facing and strong relationship building experience\r\nDemonstrate excellent communication and follow-up skill\r\nKnowledge Services strives to offer an environment that provides our employees with the right balance between work and family.\r\nPerks and Benefits include\r\nComprehensive health insurance including dental and vision coverage\r\nCompany funded life insurance\r\n401k match program (Roth and Traditional options)\r\nEstablished Wellness Program\r\nPTO & Paid Holidays\r\nKnowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.\r\nAs such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.\r\nKnowledge Services is anequal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law\r\nPeople with disabilities, veterans, and military families are encouraged to apply.\r\nApplicants with disabilities may contactHuman Resources via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact theHuman Resources Team atHR@knowledgeservices.com or 317.806.6102.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:34:21.758Z","dateModified":"2026-08-08T01:34:21.758Z","hiringOrganization":{"@type":"Organization","name":"Knowledge Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e5c45905a899a71d687d9b9c"},"url":"https://jobsearcher.com/jobs/e5c45905a899a71d687d9b9c"}}