Maitre D

JoJo  Restaurant is actively seeking a Maitre'D to join the team! THE BRAND Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations. POSITION SUMMARY   The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and Private Event seatings, guest assistance and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.   ESSENTIAL JOB RESPONSIBILITIES   Receive and record dining reservations or respond to general inquiries via telephone or online reservation system   Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift   Properly set up front desk area, performed side-work, and other opening/closing procedures as directed by management   Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction   Promote and maintain the highest level of customer service to all guests while staying alert to their needs   Confer with dining room staff to ensure guests are receiving prompt and courteous service   Provide guests with information about the restaurant and environs including giving direction   Maintain dining ambiance with an enthusiastic and graceful attitude   Actively participate during lineup   Professional demeanor, polished appearance with the ability to exceed guest's expectations   Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service   Adhere to sanitation, safety, and alcohol beverage control policies   Complete all assigned side work relevant to guest interactive service   Follow all company policies, procedures, and guidelines   Consistently report to scheduled shifts on time and ready to work in proper uniform   Operate ethically to protect the assets and image of the company   Performs other duties and responsibilities as per business need   KNOWLEDGE, EXPERIENCE AND SKILLS   Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required   A passion for food, wine, and service   A strong sense of urgency   Strong organization skills   Ability to deliver unsurpassed hospitality and guest experience    Strong interpersonal and communication skills    Mastery of tableside etiquette   A desire for growth   Have long-term goals in the service industry   A rigorous attention to detail   Ability to take direction and execute   High standards for cleanliness of workspace and service areas   Ability to work a flexible schedule including days, nights, weekends, and holidays   Professional demeanor, polished appearance with the ability to exceed guest's expectations   PHYSICAL REQUIREMENTS   Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.   Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.   Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.     COMPENSATION  The base pay range for this position is $18.00-$20.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.     Jean-Georges is an Equal Opportunity Employer.   Compensation DetailsCompensation: Hourly ($18.00 - $20.00) Plus Tips Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits Required Skills Customer Service Orientation Problem Solving Skills Time Management Skills Team Collaboration Attention to Detail Adaptability Conflict Resolution skills Leadership Potential Cultural Awareness Stress Management Multitasking Ability Professionalism Work Ethic Communication Skills Flexibility More detail about JoJo by Jean-Georges part of Restaurants by Jean-Georges, please visit