{"schemaVersion":"jobsearcher.job.v1","id":"e587015b0fdb3d7ba95643e4","url":"https://jobsearcher.com/jobs/e587015b0fdb3d7ba95643e4","canonicalUrl":"https://jobsearcher.com/jobs/e587015b0fdb3d7ba95643e4","title":"Centralized Dispatch Manager","description":"The ideal candidate currently resides within Texas or Oklahoma.\n\nI. Job Summary\n\nThis manager level position manages the day-to-day operations of centralized dispatch. This position ensures success by establishing and maintaining performance and efficiency metrics and cost management processes. Reviews operational efficiencies, safety, service, and other operational improvement opportunities with the sales, customers, experience and operations functions to maintain a high level of customer satisfaction.\n\nII. Essential Duties and Responsibilities\n\nManages the day-to-day operations of centralized dispatch.\nAssists in meeting the Area’s efficiency goals for all lines of business.\nDevelops, implements, and maintains processes, procedures, and programs to improve safety, efficiency and profitability of the sites and Area overall.\nMaintains and understands Service Machine standards.\nDelivers verbal and written disciplinary action to employees when necessary.\nConducts performance reviews for employees using the standard process and other appropriate performance management tools.\nRecruits, selects, hires and ensures training of dispatch employees.\nPerforms other duties as assigned.\n\nIII. Qualifications\n\nA. Required Qualifications\n\nBachelor's Degree (accredited), or in lieu of degree\nHigh School Diploma or GED (accredited) and 4 years of relevant work experience.\n3 years of relevant work experience in the waste, environmental services, energy, or transportation industry and\n2 years of supervisory or management experience (in addition to education requirement).\n\nB. Preferred Qualifications\n\nIV. Physical Requirements\n\nListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\n\nOffice: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.\n\nV. Benefits\nAt WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.\n\nIf this sounds like the opportunity that you have been looking for, please click Apply.","company":"WM","rawCompany":"wm","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-02T07:49:50.523Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"}],"industries":[{"code":"562998","title":"All Other Miscellaneous Waste Management Services","slug":"all-other-miscellaneous-waste-management-services"},{"code":"562111","title":"Solid Waste Collection","slug":"solid-waste-collection"},{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Centralized Dispatch Manager","description":"The ideal candidate currently resides within Texas or Oklahoma.\n\nI. Job Summary\n\nThis manager level position manages the day-to-day operations of centralized dispatch. This position ensures success by establishing and maintaining performance and efficiency metrics and cost management processes. Reviews operational efficiencies, safety, service, and other operational improvement opportunities with the sales, customers, experience and operations functions to maintain a high level of customer satisfaction.\n\nII. Essential Duties and Responsibilities\n\nManages the day-to-day operations of centralized dispatch.\nAssists in meeting the Area’s efficiency goals for all lines of business.\nDevelops, implements, and maintains processes, procedures, and programs to improve safety, efficiency and profitability of the sites and Area overall.\nMaintains and understands Service Machine standards.\nDelivers verbal and written disciplinary action to employees when necessary.\nConducts performance reviews for employees using the standard process and other appropriate performance management tools.\nRecruits, selects, hires and ensures training of dispatch employees.\nPerforms other duties as assigned.\n\nIII. Qualifications\n\nA. Required Qualifications\n\nBachelor's Degree (accredited), or in lieu of degree\nHigh School Diploma or GED (accredited) and 4 years of relevant work experience.\n3 years of relevant work experience in the waste, environmental services, energy, or transportation industry and\n2 years of supervisory or management experience (in addition to education requirement).\n\nB. Preferred Qualifications\n\nIV. Physical Requirements\n\nListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.\n\nOffice: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.\n\nV. Benefits\nAt WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.\n\nIf this sounds like the opportunity that you have been looking for, please click Apply.","datePosted":"2026-09-02T07:49:50.523Z","dateModified":"2026-09-02T07:49:50.523Z","hiringOrganization":{"@type":"Organization","name":"WM","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e587015b0fdb3d7ba95643e4"},"url":"https://jobsearcher.com/jobs/e587015b0fdb3d7ba95643e4"}}