{"schemaVersion":"jobsearcher.job.v1","id":"e55e5aa57cebe2de26ffdc7c","url":"https://jobsearcher.com/jobs/e55e5aa57cebe2de26ffdc7c","canonicalUrl":"https://jobsearcher.com/jobs/e55e5aa57cebe2de26ffdc7c","title":"Store Manager","description":"Title: Store Manager\nCategory: Retail\nEmploymentType: Full-Time\nLocation: MA - Cambridge - Cambridge - 4020\nLocationType: retail\nJobLocation: Cambridge, Massachusetts 02140\nJobSummary: A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer’s perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.\nWhatYouDo:\n\nEnsure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.\nEnsure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.\nEnsure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.\nBuild your team through engagement, motivation and coaching; assess performance proactively and timely.\nEnsure the efficient execution of store operations with timely management of receiving and other day-to-day processes.\nIdentify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.\nDevelop the store team based on their individual strengths and through engagement, coaching and feedback.\nAssess the store from the customer’s perspective and use insight to seek and influence improvement with the market leaders and regional manager.\nCommunicate with your store team respectfully and with urgency on key issues and messages.\nEnsure compliance to company standards as it pertains to safety, customer experience and all store operations.\nActively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.\nUse the store roster to schedule appropriately, optimizing process efficiency and store payroll.\nUnderstand issues of shrink and expenses, holding the store team accountable to do the same.\n\nKnowledge&Experience:\n\nDemonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.\nExperience in leading, managing and developing employees at all levels.\nExperience managing payroll and scheduling effectively.\nExperience driving positive key financial results.\nAbility to organize, plan and prioritize workload.\nManage your own time efficiently and effectively.\nAble to delegate and to work through others well.\nCommunicate clearly and comfortably across all levels of the business.\nBuild collaborative working relationships at all levels.\nDeliver honest and constructive feedback, holding team members accountable when necessary.\nRequired to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.\nOne to two years of supervisory experience required; two plus years retail experience preferred.\n\nExpected Behaviors\nPrioritize customer experience above all else.\nRun an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.\n• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results.\n\nProvide feedback, coaching and development.\n• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.\n• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.\n\nAddress issues proactively.\nMake good decisions and engage in solution-based problem solving.\nIs comfortable with ambiguity.\nShow adaptability and work with a sense of urgency all the time.\nMaintain positivity.\nRemain discreet and unbiased.\nWhen on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.\n\nEeoStatement: As an Affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline ,leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances, and will comply with all applicable laws.","company":"Paper Source","rawCompany":"paper source","city":"Somerville","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:09:23.530Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"},{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Store Manager","description":"Title: Store Manager\nCategory: Retail\nEmploymentType: Full-Time\nLocation: MA - Cambridge - Cambridge - 4020\nLocationType: retail\nJobLocation: Cambridge, Massachusetts 02140\nJobSummary: A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer’s perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.\nWhatYouDo:\n\nEnsure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.\nEnsure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.\nEnsure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.\nBuild your team through engagement, motivation and coaching; assess performance proactively and timely.\nEnsure the efficient execution of store operations with timely management of receiving and other day-to-day processes.\nIdentify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.\nDevelop the store team based on their individual strengths and through engagement, coaching and feedback.\nAssess the store from the customer’s perspective and use insight to seek and influence improvement with the market leaders and regional manager.\nCommunicate with your store team respectfully and with urgency on key issues and messages.\nEnsure compliance to company standards as it pertains to safety, customer experience and all store operations.\nActively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.\nUse the store roster to schedule appropriately, optimizing process efficiency and store payroll.\nUnderstand issues of shrink and expenses, holding the store team accountable to do the same.\n\nKnowledge&Experience:\n\nDemonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.\nExperience in leading, managing and developing employees at all levels.\nExperience managing payroll and scheduling effectively.\nExperience driving positive key financial results.\nAbility to organize, plan and prioritize workload.\nManage your own time efficiently and effectively.\nAble to delegate and to work through others well.\nCommunicate clearly and comfortably across all levels of the business.\nBuild collaborative working relationships at all levels.\nDeliver honest and constructive feedback, holding team members accountable when necessary.\nRequired to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.\nOne to two years of supervisory experience required; two plus years retail experience preferred.\n\nExpected Behaviors\nPrioritize customer experience above all else.\nRun an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.\n• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results.\n\nProvide feedback, coaching and development.\n• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.\n• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.\n\nAddress issues proactively.\nMake good decisions and engage in solution-based problem solving.\nIs comfortable with ambiguity.\nShow adaptability and work with a sense of urgency all the time.\nMaintain positivity.\nRemain discreet and unbiased.\nWhen on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.\n\nEeoStatement: As an Affirmative Action Employer, Barnes & Noble hires qualified people to work for its Paper Source subsidiary to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline ,leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances, and will comply with all applicable laws.","datePosted":"2026-04-12T21:09:23.530Z","dateModified":"2026-04-12T21:09:23.530Z","hiringOrganization":{"@type":"Organization","name":"Paper Source","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Somerville","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e55e5aa57cebe2de26ffdc7c"},"url":"https://jobsearcher.com/jobs/e55e5aa57cebe2de26ffdc7c"}}