{"schemaVersion":"jobsearcher.job.v1","id":"e51163a2a3a79df0a47f23a9","url":"https://jobsearcher.com/jobs/e51163a2a3a79df0a47f23a9","canonicalUrl":"https://jobsearcher.com/jobs/e51163a2a3a79df0a47f23a9","title":"Program Supervisor - Shoreview, MN","description":"ESSENTIAL JOB DUTIES\nDay to Day Program Operations\n\nProvide on-the-job supervision and support to staff, including recognition, guidance and feedback.\n\nEnsure that staff are providing services that are person-centered, age-appropriate, and community focused. Ensure that staff engage the individuals receiving services in the daily planning and delivery of services received.\n\nIn cooperation with the Program Director, develop and implement daily schedule for assigned staff and persons served, including individuals involved with center-based activities, community-based activities and mobile work crews.\n\nEnsure that persons served are appropriately assigned to activities and program areas based on their program goals and the needs of the center.\n\nOversee the implementation of individualized program planning for persons served at the center. Act as a resource for Service Coordinators in the planning process and ensure that paperwork is completed correctly. When Service Coordinators need or request assistance, attend support team meetings for persons served. Assist in identifying and securing referral or other additional services for persons served when needed.\n\nAdvise the Program Director on overall staff training needs. In cooperation with the Director, provide training to ensure that all staff are properly skilled and equipped in their positions.\n\nAssist and advise the Program Director with evaluating staff performance, including goal setting, and performance reviews. Assist and advise the Director on performance issues, including disciplinary needs when indicated.\n\nEnsure staff compliance with established policies and procedures and assist with policy interpretation as needed.\n\nAssist the Program Director with hiring new staff and work with the HR department on recruitment efforts. Assist the Program Director with on boarding of new staff, including orientation to the center, set up with computer and other needs, and training required during the first 60 days.\n\nAbide by and implement all individual program requirements and regulations, including Rule 245D. VA, DOL, CARF etc.\n\nMaintain a professional and positive behavioral atmosphere and acts as a role model for staff and program participants.\n\nHealth and Safety\n\nOversee the medication administration at the assigned center. Ensure that all staff adhere to medication administration procedures as outlined in the Health Care Manual\n\nEnsure the safety and health of staff and persons served by being proactive in the identification and correction of health, safety and environmental hazards and ensuring the enforcement of all safety/health related policies and procedures. Provide emergency care when needed.\n\nPromptly communicate to the Program Director any problems or concerns regarding health and safety issues of the persons served or program operation.\n\nProgram Development and Quality Enhancement\n\nAssist the Director to ensure that the services provided are person-centered, age appropriate and community focused.\n\nAssist the Program Director to identify and implement procedural enhancements and quality improvement measures regularly. Assist the Program Director to identify and promote best practices in service delivery and performance improvement.\n\nOther job duties\n\nAttend and participate in all staff meetings and training as requested.\n\nServe and participate on committees as requested, i.e. the Art Committee, CARF Committee etc.\n\nRepresent the program/ agency, i.e. leading tours of the facility, participating in Information Fairs, etc.\n\nPlan and direct the work of volunteers as assigned.\n\nOther collateral duties as assigned by the Program Director.\n\nQualifications:\nA minimum of 2+ years of supervision or demonstrated leadership role in a human service field related to adult disability services. Must also have: (a) a four year degree in related area of study and one year of work experience with persons with disabilities; or (b) a two year college degree in related area of study and two years of work experience with persons with disabilities.\n\nMust be qualified for employment in a day training and habilitation program as determined by the MN Department of Human Services. Must pass other background checks as required by law or MSS.\n\nMust have strong written and verbal communication skills. Must have demonstrated leadership skills and able to work both independently and cooperatively with coworkers and supervisors. Must have strong customer relations skills and relate well with people with disabilities.\n\nMust be competent in basic computer skills, including Windows, word processing and basic spreadsheets.\n\nMust have a valid driver’s license and be insurable as determined by our insurance carrier.\n\nHOW WE VALUE YOU:\n\nCompetitive pay, benefits, and bonuses. The salary for this position begins between $47,500 and $52,000, based on experience. You'll have comprehensive health benefits and generous paid time off. Learn more about our benefits package at mssmn.org/benefits\n\nA team you can count on. From the moment you start at MSS, experienced co-workers will have your back every day. You'll have the support you need to do your job from co-workers and a management team you can depend on.\n\nWe encourage people of all cultures, identities, and perspectives to apply.\n\nEEO/AA Employer.\n\n#J-18808-Ljbffr","company":"Mss Services","rawCompany":"mss services","city":"Shoreview","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-09-02T03:40:29.665Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"33-1099.00","title":"First-Line Supervisors of Protective Service Workers, All Other","slug":"first-line-supervisors-of-protective-service-workers-all-other"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Supervisor - Shoreview, MN","description":"ESSENTIAL JOB DUTIES\nDay to Day Program Operations\n\nProvide on-the-job supervision and support to staff, including recognition, guidance and feedback.\n\nEnsure that staff are providing services that are person-centered, age-appropriate, and community focused. Ensure that staff engage the individuals receiving services in the daily planning and delivery of services received.\n\nIn cooperation with the Program Director, develop and implement daily schedule for assigned staff and persons served, including individuals involved with center-based activities, community-based activities and mobile work crews.\n\nEnsure that persons served are appropriately assigned to activities and program areas based on their program goals and the needs of the center.\n\nOversee the implementation of individualized program planning for persons served at the center. Act as a resource for Service Coordinators in the planning process and ensure that paperwork is completed correctly. When Service Coordinators need or request assistance, attend support team meetings for persons served. Assist in identifying and securing referral or other additional services for persons served when needed.\n\nAdvise the Program Director on overall staff training needs. In cooperation with the Director, provide training to ensure that all staff are properly skilled and equipped in their positions.\n\nAssist and advise the Program Director with evaluating staff performance, including goal setting, and performance reviews. Assist and advise the Director on performance issues, including disciplinary needs when indicated.\n\nEnsure staff compliance with established policies and procedures and assist with policy interpretation as needed.\n\nAssist the Program Director with hiring new staff and work with the HR department on recruitment efforts. Assist the Program Director with on boarding of new staff, including orientation to the center, set up with computer and other needs, and training required during the first 60 days.\n\nAbide by and implement all individual program requirements and regulations, including Rule 245D. VA, DOL, CARF etc.\n\nMaintain a professional and positive behavioral atmosphere and acts as a role model for staff and program participants.\n\nHealth and Safety\n\nOversee the medication administration at the assigned center. Ensure that all staff adhere to medication administration procedures as outlined in the Health Care Manual\n\nEnsure the safety and health of staff and persons served by being proactive in the identification and correction of health, safety and environmental hazards and ensuring the enforcement of all safety/health related policies and procedures. Provide emergency care when needed.\n\nPromptly communicate to the Program Director any problems or concerns regarding health and safety issues of the persons served or program operation.\n\nProgram Development and Quality Enhancement\n\nAssist the Director to ensure that the services provided are person-centered, age appropriate and community focused.\n\nAssist the Program Director to identify and implement procedural enhancements and quality improvement measures regularly. Assist the Program Director to identify and promote best practices in service delivery and performance improvement.\n\nOther job duties\n\nAttend and participate in all staff meetings and training as requested.\n\nServe and participate on committees as requested, i.e. the Art Committee, CARF Committee etc.\n\nRepresent the program/ agency, i.e. leading tours of the facility, participating in Information Fairs, etc.\n\nPlan and direct the work of volunteers as assigned.\n\nOther collateral duties as assigned by the Program Director.\n\nQualifications:\nA minimum of 2+ years of supervision or demonstrated leadership role in a human service field related to adult disability services. Must also have: (a) a four year degree in related area of study and one year of work experience with persons with disabilities; or (b) a two year college degree in related area of study and two years of work experience with persons with disabilities.\n\nMust be qualified for employment in a day training and habilitation program as determined by the MN Department of Human Services. Must pass other background checks as required by law or MSS.\n\nMust have strong written and verbal communication skills. Must have demonstrated leadership skills and able to work both independently and cooperatively with coworkers and supervisors. Must have strong customer relations skills and relate well with people with disabilities.\n\nMust be competent in basic computer skills, including Windows, word processing and basic spreadsheets.\n\nMust have a valid driver’s license and be insurable as determined by our insurance carrier.\n\nHOW WE VALUE YOU:\n\nCompetitive pay, benefits, and bonuses. The salary for this position begins between $47,500 and $52,000, based on experience. You'll have comprehensive health benefits and generous paid time off. Learn more about our benefits package at mssmn.org/benefits\n\nA team you can count on. From the moment you start at MSS, experienced co-workers will have your back every day. You'll have the support you need to do your job from co-workers and a management team you can depend on.\n\nWe encourage people of all cultures, identities, and perspectives to apply.\n\nEEO/AA Employer.\n\n#J-18808-Ljbffr","datePosted":"2026-09-02T03:40:29.665Z","dateModified":"2026-09-02T03:40:29.665Z","hiringOrganization":{"@type":"Organization","name":"Mss Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Shoreview","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e51163a2a3a79df0a47f23a9"},"url":"https://jobsearcher.com/jobs/e51163a2a3a79df0a47f23a9"}}