{"schemaVersion":"jobsearcher.job.v1","id":"e4d59e13cdd77b181bd92022","url":"https://jobsearcher.com/jobs/e4d59e13cdd77b181bd92022","canonicalUrl":"https://jobsearcher.com/jobs/e4d59e13cdd77b181bd92022","title":"Associate Program Analyst I","description":"About Us:\n\nProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.\nHow We Work:\nAt Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:\nBold in how we dream and innovate\nResponsive to feedback, challenges and opportunities\nAccountable for results and best in class outcomes\nVisionary in future focused problem-solving\nExceptional in execution and impact\nThe Role\nThe Associate Program Analyst is an entry-level role that supports the delivery and ongoing operation of customer data protection and compliance programs. Working under the guidance of experienced analysts, consultants, and subject matter experts, the Associate Program Analyst performs routine monitoring and triage, maintains accurate program documentation, completes assigned service & change requests, and supports reporting and analysis.\nThis role is designed to build foundational knowledge of information security, data protection, customer operations, and policy administration through on-the-job training, coaching, and progressively more complex assignments. As an Associate Program Analyst, you will support the day-to-day delivery of customer programs while developing the technical, analytical, and professional skills required for progression within Applied Services. You will work within established processes and escalation paths and contribute to reliable and timely customer outcomes.\nYour Day-to-Day\nPerform daily monitoring and initial triage of supported customer systems by following documented procedures, playbooks, and escalation criteria.\nIdentify and escalate notable activity to senior team members or customers for further review, in accordance with established processes.\nOpen, update, complete, and close service & change requests and other assigned work items accurately and on time.\nMaintain customer documentation, case notes, trackers, and operational records to support program continuity and auditability.\nCollect, organize, and validate data for recurring reports, metrics, quality reviews, and basic trend analysis.\nAssist senior team members with gathering information and documenting business requirements for program, policy, and service enhancements.\nSupport policy configuration, testing, implementation, and validation activities.\nParticipate in quality assurance reviews and make corrections based on feedback from senior analysts, consultants, and supervisors.\nCommunicate clearly and professionally with internal stakeholders and, when assigned, with customers using approved communication standards.\nAssist the team in meeting customer service-level agreements, operational targets, and quality expectations.\nFollow Proofpoint security requirements, including applicable ISO 27001 controls, policies, and procedures.\nComplete assigned training, certification, and development milestones and apply learned skills to progressively more complex work.\nParticipate in an after-hours or weekend on-call rotation after completing required training and demonstrating readiness.\nProvide reasonable schedule flexibility and travel to customer sites when required to support business or customer needs.\nWhat You Bring\nBachelor's degree or equivalent practical experience in information systems, cybersecurity, business, data analytics, or a related field.\nZero to two years of relevant professional experience; internships, academic projects, military experience, apprenticeships, or customer service experience may be considered.\nStrong attention to detail and the ability to follow documented procedures consistently.\nFoundational analytical and problem-solving skills, including the ability to review information, recognize patterns, and identify when escalation is required.\nEffective written and verbal communication skills and a professional, customer-focused approach.\nAbility to manage assigned tasks, meet deadlines, and ask for guidance when requirements or priorities are unclear.\nInterest in developing knowledge of information security, data protection, compliance, and enterprise technology environments.\nAbility to work collaboratively in a team environment and receive and apply coaching and feedback.\nBasic proficiency with common productivity tools such as Microsoft Office.\n#LI-AN2\nWhy Proofpoint?\nAt Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:\nCompetitive compensation\nComprehensive benefits\nCareer success on your terms\nFlexible work environment\nAnnual wellness and community outreach days\nAlways on recognition for your contributions\nGlobal collaboration and networking opportunities\n\nOur Culture:\nOur culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.\nWe encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.\n\nHow to Apply\nInterested? Submit your application along with any supporting information- we can’t wait to hear from you!","company":"Proofpoint","rawCompany":"proofpoint","city":"Virginia Beach","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T00:14:44.264Z","occupations":[{"code":"15-1212.00","title":"Information Security Analysts","slug":"information-security-analysts"},{"code":"13-1199.07","title":"Security Management Specialists","slug":"security-management-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Program Analyst I","description":"About Us:\n\nProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.\nHow We Work:\nAt Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:\nBold in how we dream and innovate\nResponsive to feedback, challenges and opportunities\nAccountable for results and best in class outcomes\nVisionary in future focused problem-solving\nExceptional in execution and impact\nThe Role\nThe Associate Program Analyst is an entry-level role that supports the delivery and ongoing operation of customer data protection and compliance programs. Working under the guidance of experienced analysts, consultants, and subject matter experts, the Associate Program Analyst performs routine monitoring and triage, maintains accurate program documentation, completes assigned service & change requests, and supports reporting and analysis.\nThis role is designed to build foundational knowledge of information security, data protection, customer operations, and policy administration through on-the-job training, coaching, and progressively more complex assignments. As an Associate Program Analyst, you will support the day-to-day delivery of customer programs while developing the technical, analytical, and professional skills required for progression within Applied Services. You will work within established processes and escalation paths and contribute to reliable and timely customer outcomes.\nYour Day-to-Day\nPerform daily monitoring and initial triage of supported customer systems by following documented procedures, playbooks, and escalation criteria.\nIdentify and escalate notable activity to senior team members or customers for further review, in accordance with established processes.\nOpen, update, complete, and close service & change requests and other assigned work items accurately and on time.\nMaintain customer documentation, case notes, trackers, and operational records to support program continuity and auditability.\nCollect, organize, and validate data for recurring reports, metrics, quality reviews, and basic trend analysis.\nAssist senior team members with gathering information and documenting business requirements for program, policy, and service enhancements.\nSupport policy configuration, testing, implementation, and validation activities.\nParticipate in quality assurance reviews and make corrections based on feedback from senior analysts, consultants, and supervisors.\nCommunicate clearly and professionally with internal stakeholders and, when assigned, with customers using approved communication standards.\nAssist the team in meeting customer service-level agreements, operational targets, and quality expectations.\nFollow Proofpoint security requirements, including applicable ISO 27001 controls, policies, and procedures.\nComplete assigned training, certification, and development milestones and apply learned skills to progressively more complex work.\nParticipate in an after-hours or weekend on-call rotation after completing required training and demonstrating readiness.\nProvide reasonable schedule flexibility and travel to customer sites when required to support business or customer needs.\nWhat You Bring\nBachelor's degree or equivalent practical experience in information systems, cybersecurity, business, data analytics, or a related field.\nZero to two years of relevant professional experience; internships, academic projects, military experience, apprenticeships, or customer service experience may be considered.\nStrong attention to detail and the ability to follow documented procedures consistently.\nFoundational analytical and problem-solving skills, including the ability to review information, recognize patterns, and identify when escalation is required.\nEffective written and verbal communication skills and a professional, customer-focused approach.\nAbility to manage assigned tasks, meet deadlines, and ask for guidance when requirements or priorities are unclear.\nInterest in developing knowledge of information security, data protection, compliance, and enterprise technology environments.\nAbility to work collaboratively in a team environment and receive and apply coaching and feedback.\nBasic proficiency with common productivity tools such as Microsoft Office.\n#LI-AN2\nWhy Proofpoint?\nAt Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:\nCompetitive compensation\nComprehensive benefits\nCareer success on your terms\nFlexible work environment\nAnnual wellness and community outreach days\nAlways on recognition for your contributions\nGlobal collaboration and networking opportunities\n\nOur Culture:\nOur culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.\nWe encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.\n\nHow to Apply\nInterested? Submit your application along with any supporting information- we can’t wait to hear from you!","datePosted":"2026-08-04T00:14:44.264Z","dateModified":"2026-08-04T00:14:44.264Z","hiringOrganization":{"@type":"Organization","name":"Proofpoint","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Virginia Beach","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e4d59e13cdd77b181bd92022"},"url":"https://jobsearcher.com/jobs/e4d59e13cdd77b181bd92022"}}