{"schemaVersion":"jobsearcher.job.v1","id":"e4d08c4f41aaa4d9516462a9","url":"https://jobsearcher.com/jobs/e4d08c4f41aaa4d9516462a9","canonicalUrl":"https://jobsearcher.com/jobs/e4d08c4f41aaa4d9516462a9","title":"Supervisor, Quality","description":"If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.\nJob area: Managerial\nDSV - Global transport and logistics\nIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com\nLocation: USA - Riverside, Sycamore Canyon Blvd\nDivision: Solutions\nJob Posting Title: Supervisor, Quality\nTime Type: Full Time\nPOSITION SUMMARY\nThe Quality and Training Supervisor is a visible leadership and development role. This individual is responsible for supporting the quality programs in the warehouse and for the coordination and delivery of training courses that are required by DSV and the client. He/she will report to the site Manager.\nThis role supports local continuous improvement activities, document controls, and ISO activities. The programs would include but are not limited to quality control, work measurement, manufacturing methods, safety, and work instructions. He/she will be responsible to assist in oversight & maintenance of the site regarding site procedures & work instructions, safety incident investigations, safety inspections & audits. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\nQuality\nMaintains compliance to international, industry and customer-specific quality standards.\nLeads and individually performs as needed, the analysis of product/service issues to determine root causes.\nManages and communicates change control processes to all departments.\nResponsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.\nAssists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008\nAssists in the establishment, implementation, and evaluation of quality management system metrics.\nProvides guidance and support for both customer service and quality departments assisting with problem solving and improvement opportunities.\nManages customer driven continual improvement roadmaps.\nDrives Continuous Improvement Programs at all levels including education of these programs\nDevelops and conducts training on the quality system and other related topics.\nOversees document control; updating, creating and publishing controlled documents including sending change notifications to effected parties/departments and follows up on the Quality Management System.\nDevelops and implements administrative systems including record management, traceability, and trend reporting.\nTraining\nFacilitate shift training on safety, operations, quality, standard updates, and procedure updates.\nImplement OJT training programs, as required, to improve site performance.\nConduct and supervise training and development programs for employees.\nPlan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.\nEnsure all training information is entered into the matrix.\nEnsure site safety & training programs meet all regulatory, DSV and client requirements.\nEnsure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.\nArrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.\nResponsible for equipment operator training, certifications, documentation, and record keeping.\nEvaluate all Associates skill levels to identify outages and retrain all Associates on any updates.\nEnsure all staffing changes are accurately reflected in the database and in the training files.\nEnsure all information is communicated with your manager.\nSpecial requirements (OT, vision, strength, etc.). Needs to be flexible with scheduling, could be required to change days and hours of work for training purposes.\nOTHER DUTIES\nPerforms other duties as assigned.\nWork overtime as dictated by business whether mandatory or voluntary.\n\nSUPERVISORY RESPONSIBILITIES\nCommunicates all problems and questions to site leadership and implements solutions to minimize risk.\nFollow all safety procedures.\nResponsible for all equipment, supplies, documents, and materials related to job.\nResponsible for following all DSV policies and procedures.\nComplies with all federal, state, and local regulations.\nCommunicates with all levels of staff and the public as appropriate to the job.\n\nSKILLS & ABILITIES\n\nEducation & Experience:\nMust have a high school diploma\nMinimum of 2 years of supervisor experience working in training and/or warehousing.\nPrior experience in developing and implementing compliance strategies and plans.\nPreferred: Prior MHE certification / knowledge of basic MHE operation.\n\nCertificates, Licenses, Registrations or Professional Designations\nSatisfactory completion of a forklift training program\nOther\nMust be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.\n\nComputer Skills:\nProficient in Microsoft Office (Excel, Work, and Power Point)\nRF Scanners\nWMS functions\n\nLanguage Skills\nEnglish (reading, writing, verbal)\nBusiness communication\nMathematical Skills\nBasic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products\nOther Skills\nStrong attention to detail accuracy and accomplish job tasks in a timely manner\nGood organizational and personnel skills\nGood communication skills, written and oral\nGood leadership, supervision, and planning skills\nAble to work flexible schedules, including nights and weekends, as required by the operation\nParticipate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.\nMust be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.\nCORE COMPETENCIES\nLeader of Others\n\nAccountability\nBusiness Acumen\nCommunication / Building Partnership\nDeveloping Oneself\nDeveloping Others\nDrive for Results\nEmbracing Change\nProblem Solving\nEmpowerment\nLeadership Excellence\nLeading Change\nProblem Solving\n\nIndependent Contributor\n\nAccountability\nCommunication / Building Partnership\nCustomer Orientation\nDeveloping Oneself\nDrive for Results\nEmbracing Change\nProblem Solving\nProfessional Competencies\n\nPHYSICAL DEMANDS\nOccasionally\nBending\nFrequently\nWalking and Standing\nConstantly\nSitting\nAbility to Lift/Carry and Push/Pull\n11-20 pounds\nReach above shoulder, squat, or kneel.\n\nOther Physical Requirements:\nWORK ENVIRONMENT\nWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.\n\nReasonable Accommodations Statement\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\n\nFor this position, the expected base pay range $72,000 – $90,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\n\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\n\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.\n\nDSV – Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.\nStart here. Go anywhere\nVisit dsv.com","company":"DSV","rawCompany":"dsv","city":"Riverside","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-01T00:16:42.856Z","occupations":[{"code":"53-1042.00","title":"First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand","slug":"first-line-supervisors-of-helpers-laborers-and-material-movers-hand"},{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"}],"industries":[{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"624310","title":"Vocational Rehabilitation Services","slug":"vocational-rehabilitation-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Supervisor, Quality","description":"If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.\nJob area: Managerial\nDSV - Global transport and logistics\nIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com\nLocation: USA - Riverside, Sycamore Canyon Blvd\nDivision: Solutions\nJob Posting Title: Supervisor, Quality\nTime Type: Full Time\nPOSITION SUMMARY\nThe Quality and Training Supervisor is a visible leadership and development role. This individual is responsible for supporting the quality programs in the warehouse and for the coordination and delivery of training courses that are required by DSV and the client. He/she will report to the site Manager.\nThis role supports local continuous improvement activities, document controls, and ISO activities. The programs would include but are not limited to quality control, work measurement, manufacturing methods, safety, and work instructions. He/she will be responsible to assist in oversight & maintenance of the site regarding site procedures & work instructions, safety incident investigations, safety inspections & audits. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\nQuality\nMaintains compliance to international, industry and customer-specific quality standards.\nLeads and individually performs as needed, the analysis of product/service issues to determine root causes.\nManages and communicates change control processes to all departments.\nResponsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.\nAssists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008\nAssists in the establishment, implementation, and evaluation of quality management system metrics.\nProvides guidance and support for both customer service and quality departments assisting with problem solving and improvement opportunities.\nManages customer driven continual improvement roadmaps.\nDrives Continuous Improvement Programs at all levels including education of these programs\nDevelops and conducts training on the quality system and other related topics.\nOversees document control; updating, creating and publishing controlled documents including sending change notifications to effected parties/departments and follows up on the Quality Management System.\nDevelops and implements administrative systems including record management, traceability, and trend reporting.\nTraining\nFacilitate shift training on safety, operations, quality, standard updates, and procedure updates.\nImplement OJT training programs, as required, to improve site performance.\nConduct and supervise training and development programs for employees.\nPlan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.\nEnsure all training information is entered into the matrix.\nEnsure site safety & training programs meet all regulatory, DSV and client requirements.\nEnsure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.\nArrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.\nResponsible for equipment operator training, certifications, documentation, and record keeping.\nEvaluate all Associates skill levels to identify outages and retrain all Associates on any updates.\nEnsure all staffing changes are accurately reflected in the database and in the training files.\nEnsure all information is communicated with your manager.\nSpecial requirements (OT, vision, strength, etc.). Needs to be flexible with scheduling, could be required to change days and hours of work for training purposes.\nOTHER DUTIES\nPerforms other duties as assigned.\nWork overtime as dictated by business whether mandatory or voluntary.\n\nSUPERVISORY RESPONSIBILITIES\nCommunicates all problems and questions to site leadership and implements solutions to minimize risk.\nFollow all safety procedures.\nResponsible for all equipment, supplies, documents, and materials related to job.\nResponsible for following all DSV policies and procedures.\nComplies with all federal, state, and local regulations.\nCommunicates with all levels of staff and the public as appropriate to the job.\n\nSKILLS & ABILITIES\n\nEducation & Experience:\nMust have a high school diploma\nMinimum of 2 years of supervisor experience working in training and/or warehousing.\nPrior experience in developing and implementing compliance strategies and plans.\nPreferred: Prior MHE certification / knowledge of basic MHE operation.\n\nCertificates, Licenses, Registrations or Professional Designations\nSatisfactory completion of a forklift training program\nOther\nMust be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.\n\nComputer Skills:\nProficient in Microsoft Office (Excel, Work, and Power Point)\nRF Scanners\nWMS functions\n\nLanguage Skills\nEnglish (reading, writing, verbal)\nBusiness communication\nMathematical Skills\nBasic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products\nOther Skills\nStrong attention to detail accuracy and accomplish job tasks in a timely manner\nGood organizational and personnel skills\nGood communication skills, written and oral\nGood leadership, supervision, and planning skills\nAble to work flexible schedules, including nights and weekends, as required by the operation\nParticipate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.\nMust be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.\nCORE COMPETENCIES\nLeader of Others\n\nAccountability\nBusiness Acumen\nCommunication / Building Partnership\nDeveloping Oneself\nDeveloping Others\nDrive for Results\nEmbracing Change\nProblem Solving\nEmpowerment\nLeadership Excellence\nLeading Change\nProblem Solving\n\nIndependent Contributor\n\nAccountability\nCommunication / Building Partnership\nCustomer Orientation\nDeveloping Oneself\nDrive for Results\nEmbracing Change\nProblem Solving\nProfessional Competencies\n\nPHYSICAL DEMANDS\nOccasionally\nBending\nFrequently\nWalking and Standing\nConstantly\nSitting\nAbility to Lift/Carry and Push/Pull\n11-20 pounds\nReach above shoulder, squat, or kneel.\n\nOther Physical Requirements:\nWORK ENVIRONMENT\nWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.\n\nReasonable Accommodations Statement\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\n\nFor this position, the expected base pay range $72,000 – $90,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\n\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\n\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.\n\nDSV – Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.\nStart here. Go anywhere\nVisit dsv.com","datePosted":"2026-08-01T00:16:42.856Z","dateModified":"2026-08-01T00:16:42.856Z","hiringOrganization":{"@type":"Organization","name":"DSV","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Riverside","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e4d08c4f41aaa4d9516462a9"},"url":"https://jobsearcher.com/jobs/e4d08c4f41aaa4d9516462a9"}}