{"schemaVersion":"jobsearcher.job.v1","id":"e45eec65d1fa2a8cedf028c8","url":"https://jobsearcher.com/jobs/e45eec65d1fa2a8cedf028c8","canonicalUrl":"https://jobsearcher.com/jobs/e45eec65d1fa2a8cedf028c8","title":"Helpdesk / Remote Support Specialist","description":"Are you tech savvy, people savvy and purpose-driven? Apply today to be a part of a growing team of IT professionals. Elsewhen Technology is an IT industry leader, specializing in servicing small to medium sized businesses in the central Indiana region. We are growing rapidly and are in need of a Computer Support Technician to join our dynamic team in Kokomo! Ideal candidates will have the following skills/qualifications:\nIT Experience:\nRequired: 1-3 years of relevant work experience or education.\nAbility to troubleshoot and resolve technical problems for users remotely\nMust be able to independently resolve a wide variety of technical issues using current job knowledge, research and external resources.\nHardware, software and networking experience. Hardware experience must include: Intel based desktops, laptops, and printers. Software experience must include: Microsoft Office, Windows and MAC. Networking experience must include understanding TCP/IP and DNS. Understanding of Active Directory and Exchange, Firewalls.\nExperience identifying security related issues such as system hacks, computer viruses and worms, and spyware.\nDaily Tasks:\nDesktop Operating System maintenance, troubleshooting and diagnosis\nDesktop connectivity troubleshooting\nApplication installation and support\nPrinter installation and support\nClient VPN installation and support\nMicrosoft Office Suite support\nAD user account management\nOffice 365/Exchange user account management\nDesktop anti-malware administration and resolution\nProfessional Skill Requirements:\nHighly motivated and willingness to learn\nPossess strong customer service skills\nAbility to work independently and be a team player\nHighly motivated individual with a desire to contribute to the success and direction of the team.\nMaintain strong attention to detail in high-pressure situations\nExcellent communication skills (written and oral).\nFunction as a subject matter expert in all required technical areas.\nDesired Certifications:\nCompTia A+ (within 30 days of employment) Have or working towards Net+ or equivalent, Security+, Microsoft Certified Professional (MCP), or Microsoft Certified Systems Engineer for Windows (MCSE).\nOccasional travel is required for this position, and requires a valid driver’s license.\nFor immediate consideration, please send resume to HR@EWTPro.com.","company":"Elsewhen Technology","rawCompany":"elsewhen technology","city":"Kokomo","state":"IN","isRemote":true,"isActive":false,"createdAt":"2026-07-15T10:06:17.347Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Helpdesk / Remote Support Specialist","description":"Are you tech savvy, people savvy and purpose-driven? Apply today to be a part of a growing team of IT professionals. Elsewhen Technology is an IT industry leader, specializing in servicing small to medium sized businesses in the central Indiana region. We are growing rapidly and are in need of a Computer Support Technician to join our dynamic team in Kokomo! Ideal candidates will have the following skills/qualifications:\nIT Experience:\nRequired: 1-3 years of relevant work experience or education.\nAbility to troubleshoot and resolve technical problems for users remotely\nMust be able to independently resolve a wide variety of technical issues using current job knowledge, research and external resources.\nHardware, software and networking experience. Hardware experience must include: Intel based desktops, laptops, and printers. Software experience must include: Microsoft Office, Windows and MAC. Networking experience must include understanding TCP/IP and DNS. Understanding of Active Directory and Exchange, Firewalls.\nExperience identifying security related issues such as system hacks, computer viruses and worms, and spyware.\nDaily Tasks:\nDesktop Operating System maintenance, troubleshooting and diagnosis\nDesktop connectivity troubleshooting\nApplication installation and support\nPrinter installation and support\nClient VPN installation and support\nMicrosoft Office Suite support\nAD user account management\nOffice 365/Exchange user account management\nDesktop anti-malware administration and resolution\nProfessional Skill Requirements:\nHighly motivated and willingness to learn\nPossess strong customer service skills\nAbility to work independently and be a team player\nHighly motivated individual with a desire to contribute to the success and direction of the team.\nMaintain strong attention to detail in high-pressure situations\nExcellent communication skills (written and oral).\nFunction as a subject matter expert in all required technical areas.\nDesired Certifications:\nCompTia A+ (within 30 days of employment) Have or working towards Net+ or equivalent, Security+, Microsoft Certified Professional (MCP), or Microsoft Certified Systems Engineer for Windows (MCSE).\nOccasional travel is required for this position, and requires a valid driver’s license.\nFor immediate consideration, please send resume to HR@EWTPro.com.","datePosted":"2026-07-15T10:06:17.347Z","dateModified":"2026-07-15T10:06:17.347Z","hiringOrganization":{"@type":"Organization","name":"Elsewhen Technology","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kokomo","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e45eec65d1fa2a8cedf028c8"},"url":"https://jobsearcher.com/jobs/e45eec65d1fa2a8cedf028c8"}}