{"schemaVersion":"jobsearcher.job.v1","id":"e45a5c73508edeba6f0e3db9","url":"https://jobsearcher.com/jobs/e45a5c73508edeba6f0e3db9","canonicalUrl":"https://jobsearcher.com/jobs/e45a5c73508edeba6f0e3db9","title":"AWS Connect Engineer/Amazon Connect","description":"Job DescriptionWe are looking for an experienced AWS Connect Engineer to support the design, development, configuration, and maintenance of Amazon Connect solutions and related cloud-based contact center capabilities.The ideal candidate will have strong hands-on experience with Amazon Connect, AWS Cloud services, and Contact Center technologies, with the ability to troubleshoot and support enterprise contact center environments.Required SkillsStrong hands-on experience with AWS Connect / Amazon ConnectSolid experience with AWS Cloud servicesExperience with Contact Center SolutionsExperience designing, configuring, and supporting Amazon Connect environmentsStrong troubleshooting and production support skillsAbility to work onsite in Charlotte, NCKey ResponsibilitiesDesign, configure, and support Amazon Connect contact center solutionsDevelop and maintain contact flows, routing, and related Connect configurationsIntegrate Amazon Connect with other AWS services and enterprise applicationsTroubleshoot contact center and cloud-related issuesMonitor system performance and resolve production issuesCollaborate with application, cloud, and infrastructure teamsSupport enhancements and ongoing improvements to the contact center platformPreferred QualificationsExperience with IVR, ACD, call routing, and contact center workflowsExperience integrating Amazon Connect with APIs and enterprise systemsKnowledge of AWS serverless services and cloud integrationsExperience working in enterprise or financial-services environmentsStrong communication and problem-solving skills","company":"Cloud Security Web","rawCompany":"cloud security web","city":"Charlotte","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-09-06T08:22:10.429Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AWS Connect Engineer/Amazon Connect","description":"Job DescriptionWe are looking for an experienced AWS Connect Engineer to support the design, development, configuration, and maintenance of Amazon Connect solutions and related cloud-based contact center capabilities.The ideal candidate will have strong hands-on experience with Amazon Connect, AWS Cloud services, and Contact Center technologies, with the ability to troubleshoot and support enterprise contact center environments.Required SkillsStrong hands-on experience with AWS Connect / Amazon ConnectSolid experience with AWS Cloud servicesExperience with Contact Center SolutionsExperience designing, configuring, and supporting Amazon Connect environmentsStrong troubleshooting and production support skillsAbility to work onsite in Charlotte, NCKey ResponsibilitiesDesign, configure, and support Amazon Connect contact center solutionsDevelop and maintain contact flows, routing, and related Connect configurationsIntegrate Amazon Connect with other AWS services and enterprise applicationsTroubleshoot contact center and cloud-related issuesMonitor system performance and resolve production issuesCollaborate with application, cloud, and infrastructure teamsSupport enhancements and ongoing improvements to the contact center platformPreferred QualificationsExperience with IVR, ACD, call routing, and contact center workflowsExperience integrating Amazon Connect with APIs and enterprise systemsKnowledge of AWS serverless services and cloud integrationsExperience working in enterprise or financial-services environmentsStrong communication and problem-solving skills","datePosted":"2026-09-06T08:22:10.429Z","dateModified":"2026-09-06T08:22:10.429Z","hiringOrganization":{"@type":"Organization","name":"Cloud Security Web","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charlotte","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e45a5c73508edeba6f0e3db9"},"url":"https://jobsearcher.com/jobs/e45a5c73508edeba6f0e3db9"}}