Product Manager
Product Manager Austin-Specific role with no week-to-week required in-office hoursWe've spent the last 20 years helping thousands of colleges and universities spend less time collecting data and more time learning from it. Watermark is a global, high-growth SaaS provider of assessment software for higher education institutions worldwide including the majority of the top 200 U.S. News & World Report colleges. There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we celebrated being named a winner for The Edtech Breakthrough, The TITAN Business, and the Stevie Award. We're just getting started! Our phenomenal team of people is at the heart of everything we do — we'd love to have you join us!The Product Manager leads one of Watermark's products or modules, defining a clear product strategy tied to the portfolio vision and driving sustained product growth and success. They serve as the go-to expert for their product and its market and take an ownership posture over delivery: unblocking the team, ensuring quality, and driving outcomes. Working with other product managers, designers, engineers, and subject matter experts, they apply user-centered design and iterative delivery principles to maximize value delivered.Key Responsibilities Research competitive and alternative offerings, market trends, and domain developments; maintain a thorough understanding of product strengths and weaknesses across functional, technical, competitive, and customer dimensionsDevelop and communicate a product strategy and prioritized roadmap that aligns with business goals, portfolio vision, and resource constraints, balancing business, user, and technical needs including the business impact of technical debtShape product requirements through close iteration with designers, engineers, and AI tools, refining fuzzy product ideas into well-structured briefs that the team can execute against with speed and clarityDevelop business cases for new opportunities as directed by leadershipPartner with cross-functional leaders to solve complex customer and business problems with high-quality solutionsEnsure development teams account for legal, security, privacy, and compliance requirements in planning, design, and acceptanceOwn delivery outcomes for the product, serving in the backlog ownership role as needed; proactively unblock the team, review AI-assisted and human outputs for quality, and mitigate risksEvaluate and recommend AI-driven capabilities and workflows within the product, ensuring the team considers where AI can improve user outcomes and operational efficiencyCollaborate on go-to-market planning and execution; ensure client-facing teams have the information, documentation, training, and resources they needMake recommendations on build-vs-partner decisions; manage partner integrationsMaintain strong client relationships to inform decision-making and feedback cyclesTrack and report on key product metrics that inform success; drive decisions with dataMentor and develop junior team members, supporting onboarding and growthThis job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.Key Qualifications of the Role 4+ years in SaaS product management or a closely related role (EdTech experience a plus)Bachelor's degree in business, computer science, or related field, or equivalent work experienceStrong understanding of software development life cycles, iterative delivery frameworks, and the overall product life cycleProficiency in business analysis, use case documentation, and requirements gatheringDemonstrated ability to elicit cooperation across functions, including leadership, clients, and peer teamsWorking knowledge of AI/ML concepts and the ability to evaluate AI-powered product opportunities and operational efficienciesBasic technical literacy, including comfort reviewing code, technical designs, and AI-generated outputsStrong analytical, problem-solving, conflict-resolution, and presentation skillsAbility to manage a heavy workload with multiple projects and frequent context switchingExperience working with cross-functional groups across multiple geographiesWatermark is committed to fair and equitable pay practices for all qualified candidates. The pay range for this role is $120K - $130K and varies based on several factors including geographical location, level of experience related to the role, education/licensure/certificates of the individual filling the role and other business and operational considerations.At Watermark we are continually strengthening the rich diversity in our workplace - the primary reason we succeed. We're committed to equal opportunity employment and work together to provide an inclusive hiring experience where all qualified applicants receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, protected military/veteran status, or any other non-merit based or other legally protected grounds.