{"schemaVersion":"jobsearcher.job.v1","id":"e3f5df2f3bd9962f1c2cda75","url":"https://jobsearcher.com/jobs/e3f5df2f3bd9962f1c2cda75","canonicalUrl":"https://jobsearcher.com/jobs/e3f5df2f3bd9962f1c2cda75","title":"Customer Experience Program Manager","description":"A company is looking for an Accessibility Subject Matter Expert (SME).\nKey Responsibilities\n\n Develop and manage customer programs that align with strategic goals and client needs\n Oversee the planning, execution, and delivery of programs, ensuring quality standards are met\n Lead and mentor a team of customer experience professionals, fostering a collaborative work environment\n\nRequired Qualifications\n\n Bachelor's degree in Business Administration, Data Science, Analytics, Computer Science, or a related field\n 7+ years of experience in customer experience or human-centered design management roles\n Proven track record of managing complex customer experience programs and projects","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Elgin","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T03:32:50.539Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"485991","title":"Special Needs Transportation","slug":"special-needs-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Experience Program Manager","description":"A company is looking for an Accessibility Subject Matter Expert (SME).\nKey Responsibilities\n\n Develop and manage customer programs that align with strategic goals and client needs\n Oversee the planning, execution, and delivery of programs, ensuring quality standards are met\n Lead and mentor a team of customer experience professionals, fostering a collaborative work environment\n\nRequired Qualifications\n\n Bachelor's degree in Business Administration, Data Science, Analytics, Computer Science, or a related field\n 7+ years of experience in customer experience or human-centered design management roles\n Proven track record of managing complex customer experience programs and projects","datePosted":"2026-04-14T03:32:50.539Z","dateModified":"2026-04-14T03:32:50.539Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Elgin","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e3f5df2f3bd9962f1c2cda75"},"url":"https://jobsearcher.com/jobs/e3f5df2f3bd9962f1c2cda75"}}