Field Service Technician I (Semiconductor) (32130)
POSITION SUMMARY
Under direct supervision, performs client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking
ESSENTIAL FUNCTIONS
Services equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential)
Ability to interpret operation manuals to determine the root cause of tool failures. (Essential)
Provides documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using the customer's system. (Essential)
Perform preventive maintenance with little supervision. (Essential)
Ordering, expediting, and notifying customers or management when replacement of product replacement is necessary. (Essential)
Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. (Essential)
Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)
Complies with EBARA's safety policies, including participation in and completion of all required safety training. (Essential)
Maintains a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)