Operations Coordinator — Business Immigration Law Firm (Nashville)

About Robinson Immigration LawWe're a fast-growing, business immigration law firm guiding global talent, founders, and investors through the immigration system so they can build their future in the United States. Our team is distributed across four continents, and we are deliberate about who we hire. We invest in our team's growth, we promote from within whenever possible, and we empower everyone to take real ownership of their work.About the roleWe're hiring an Operations Coordinator based in Nashville, TN, to anchor the operational backbone of our distributed team. While most of our team works remotely from around the world, we need a thoughtful, organized person on the ground in Nashville to handle the physical-world parts of running an immigration practice: assembling, printing, and shipping USCIS petitions; receiving and digitizing inbound mail; and coordinating the dozens of small operational details that keep a fast-growing firm running smoothly.This role goes well beyond mailroom duties. You'll be the operational connective tissue between our case management team, our attorneys, and our clients — tracking filing deadlines, coordinating document workflows, supporting our senior team's scheduling and logistics, and helping our distributed team stay synchronized across time zones. As we grow, this role grows with you.What you'll doPrint, assemble, and ship immigration petition filings to USCIS, ensuring every package is complete, correctly labeled, and dispatched on timeReceive, scan, and route inbound mail (including USCIS receipts, RFEs, and approval notices) into our case management systemTrack filing deadlines and coordinate with case managers and attorneys to ensure nothing slipsManage relationships with shipping vendors, document services, and other operational partnersSupport scheduling and logistics for our team, including travel arrangementMaintain operational documentation, checklists, and process improvements as the firm scalesBe the trusted, reliable operational presence that our distributed team can count onWhat we're looking for2+ years of experience in operations, administrative coordination, paralegal support, or similar, ideally in a law firm, accounting firm, or other professional services environmentGenuinely meticulous attention to detail. In immigration, a missed signature or wrong filing fee can mean a denied case. We need someone who genuinely cares about getting the small things right.Strong written communication and organizational skillsComfort with technology: case management software, document management systems, scanning, basic spreadsheet workSelf-directed and reliable. Most of your colleagues will be on a different continent. You'll need to manage your own time and priorities without daily oversight.Comfortable handling sensitive and confidential client informationLocated in or near Nashville, TN, and able to handle physical mail and shipping responsibilities consistentlyBonus, not requiredPrior experience in an immigration law firm or with USCIS filingsFamiliarity with case management platforms (Clio, MyCase, or similar)Spanish or other second language skillsWhat we offer$45,000–$55,000 annual salary, depending on experiencePartially remote work (you'll need to be in Nashville daily for mail and shipping responsibilities, but most of your time can be worked from wherever you're most productive)A real seat at the table on a small, high-performing teamWe invest in our people. The Operations Coordinator role today is a foundation for growth into senior operations, paralegal, or specialist roles as the firm scales.Work that matters. Every petition you help file is someone's career, family reunification, or major life transition.We look forward to hearing from you!