{"schemaVersion":"jobsearcher.job.v1","id":"e3c884f9e4b664cd1a4b6f21","url":"https://jobsearcher.com/jobs/e3c884f9e4b664cd1a4b6f21","canonicalUrl":"https://jobsearcher.com/jobs/e3c884f9e4b664cd1a4b6f21","title":"Support Technician","description":"Role: Support Technician\n\nLocation: Conklin NY\n\nCity, State: Conklin, New York\n\nJob Area: Full time\n\nJob ID: 202630541\n\nJob Category: Supply Chain Logistics\nAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.\n\nIf you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!\n\nOVERVIEW:\n\nDICK'S Sporting Goods is seeking full-time distribution center Support Technician to join our team in Conklin, NY! We are currently seeking a skilled, passionate, committed and driven fulltime Support Technician to join our team. This Support Technician position is for our 1A (Sunday - Wednesday; 6:30AM -5PM) with some additional pre-scheduled shifts required as business needs dictate.\n\nThe primary responsibility of this support technician is to enable, maintain, test, and replace all types of IT equipment within the Distribution Centers. This role involves collaborating with various departments to maximize teammate productivity through the effective use of technology. Additionally, you will assist the System Administrator with their daily tasks and ensure that the Distribution Centers operate at peak efficiency.\n\nJob Duties and Responsibilities:\n\nMaintain and manage RF scanning equipment, Monarch label printers, desktop PCs, laptops, and PDT equipment, conducting regular audits and inventory checks.\nProvide technical support for printing, scanning, and general systems, and hardware inquiries.\nCollaborate across departments to troubleshoot and maintain cross-department applications such as WM, PTL, Camera, RLM, and MHE systems.\nMaintain IDF cabinets, including regular checks on switches and UPS, requiring certification on scissor lifts or man lifts.\nRepair, replace, and conduct in-depth testing and troubleshooting of network issues as needed.\n\nTeammate Administrative Support\n\nOnboard new teammates in the WM system and submit requests to the IT Service Desk to add users to AS400.\nResolve WMS issues for associates and open incident reports with the IT Service Desk when necessary.\nAssist teammates with password resets for RF and desktop applications as needed.\nServe as the point of contact for the Service Desk to troubleshoot issues and open incidents during non-peak hours at the CSC.\n\nWarehouse Management System Knowledge\n\nAcquire proficiency in DC systems such as Manhattan WM, LM, RLM, PTL, and MHE Servers.\nLearn and manage the patching of Microsoft Servers in the DC.\nProvide coverage for the System Admin during their absence or when working on external projects.\n\nQUALIFICATIONS:\n\nAssociates Degree Preferred\n\nPreferred 1-3 years experience\n\nTroubleshoot equipment-related and WMS and WCS problems, analyze potential solutions, and implement a solution that best fixes problems\n\nPerform technical work in the installation of new and existing IT hardware and software.\n\nMaintain RF scanner inventory and perform trouble-shooting on RF scanners submitted for repair. If scanner requires maintenance by outside company promptly complete Repair RA and ship scanner(s) out for repair. Track turnaround time\n\nTrain / assist end-users in the use of equipment and WMS software\n\nAbility to effectively communicate technical issues\n\nGood interpersonal skills with customers, peers, and management\n\nMicrosoft Office Experience\n\nUnderstanding of information technology policies, procedures, and best practices\n\nHeightened sense of urgency and attention to detail\n\nVIRTUAL REQUIREMENTS:\n\nAt DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.\n\nTo ensure a smooth and secure experience, please note the following:\n\nCameras must be on during all virtual interviews.\n\nAI tools are not permitted to be used by the candidate during any part of the interview process.\n\nOffers are contingent upon a satisfactory background check which may include ID verification.\n\nIf you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!\n\nTargeted Pay Range: $35,400.00 - $53,300.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.","company":"Dick","rawCompany":"dick","city":"Conklin","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-23T09:51:56.664Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"459110","title":"Sporting Goods Retailers","slug":"sporting-goods-retailers"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Support Technician","description":"Role: Support Technician\n\nLocation: Conklin NY\n\nCity, State: Conklin, New York\n\nJob Area: Full time\n\nJob ID: 202630541\n\nJob Category: Supply Chain Logistics\nAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.\n\nIf you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!\n\nOVERVIEW:\n\nDICK'S Sporting Goods is seeking full-time distribution center Support Technician to join our team in Conklin, NY! We are currently seeking a skilled, passionate, committed and driven fulltime Support Technician to join our team. This Support Technician position is for our 1A (Sunday - Wednesday; 6:30AM -5PM) with some additional pre-scheduled shifts required as business needs dictate.\n\nThe primary responsibility of this support technician is to enable, maintain, test, and replace all types of IT equipment within the Distribution Centers. This role involves collaborating with various departments to maximize teammate productivity through the effective use of technology. Additionally, you will assist the System Administrator with their daily tasks and ensure that the Distribution Centers operate at peak efficiency.\n\nJob Duties and Responsibilities:\n\nMaintain and manage RF scanning equipment, Monarch label printers, desktop PCs, laptops, and PDT equipment, conducting regular audits and inventory checks.\nProvide technical support for printing, scanning, and general systems, and hardware inquiries.\nCollaborate across departments to troubleshoot and maintain cross-department applications such as WM, PTL, Camera, RLM, and MHE systems.\nMaintain IDF cabinets, including regular checks on switches and UPS, requiring certification on scissor lifts or man lifts.\nRepair, replace, and conduct in-depth testing and troubleshooting of network issues as needed.\n\nTeammate Administrative Support\n\nOnboard new teammates in the WM system and submit requests to the IT Service Desk to add users to AS400.\nResolve WMS issues for associates and open incident reports with the IT Service Desk when necessary.\nAssist teammates with password resets for RF and desktop applications as needed.\nServe as the point of contact for the Service Desk to troubleshoot issues and open incidents during non-peak hours at the CSC.\n\nWarehouse Management System Knowledge\n\nAcquire proficiency in DC systems such as Manhattan WM, LM, RLM, PTL, and MHE Servers.\nLearn and manage the patching of Microsoft Servers in the DC.\nProvide coverage for the System Admin during their absence or when working on external projects.\n\nQUALIFICATIONS:\n\nAssociates Degree Preferred\n\nPreferred 1-3 years experience\n\nTroubleshoot equipment-related and WMS and WCS problems, analyze potential solutions, and implement a solution that best fixes problems\n\nPerform technical work in the installation of new and existing IT hardware and software.\n\nMaintain RF scanner inventory and perform trouble-shooting on RF scanners submitted for repair. If scanner requires maintenance by outside company promptly complete Repair RA and ship scanner(s) out for repair. Track turnaround time\n\nTrain / assist end-users in the use of equipment and WMS software\n\nAbility to effectively communicate technical issues\n\nGood interpersonal skills with customers, peers, and management\n\nMicrosoft Office Experience\n\nUnderstanding of information technology policies, procedures, and best practices\n\nHeightened sense of urgency and attention to detail\n\nVIRTUAL REQUIREMENTS:\n\nAt DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.\n\nTo ensure a smooth and secure experience, please note the following:\n\nCameras must be on during all virtual interviews.\n\nAI tools are not permitted to be used by the candidate during any part of the interview process.\n\nOffers are contingent upon a satisfactory background check which may include ID verification.\n\nIf you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!\n\nTargeted Pay Range: $35,400.00 - $53,300.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.","datePosted":"2026-08-23T09:51:56.664Z","dateModified":"2026-08-23T09:51:56.664Z","hiringOrganization":{"@type":"Organization","name":"Dick","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Conklin","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e3c884f9e4b664cd1a4b6f21"},"url":"https://jobsearcher.com/jobs/e3c884f9e4b664cd1a4b6f21"}}