{"schemaVersion":"jobsearcher.job.v1","id":"e390569ca19b7e607be57938","url":"https://jobsearcher.com/jobs/e390569ca19b7e607be57938","canonicalUrl":"https://jobsearcher.com/jobs/e390569ca19b7e607be57938","title":"Developmental Services Program Manager","description":"Developmental Services Program ManagerWhen you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You'll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.This is a management-level position responsible for leading staff, overseeing daily program operations, and ensuring consistent compliance with agency policies and regulatory requirements. The role provides strong administrative and operational oversight, including documentation, billing, reporting, and coordination of staffing and program needs, while maintaining a focus on safety, quality of care, and ethical service delivery. In addition to administrative responsibilities, this position supports the team through hands-on involvement as needed, clear and professional communication, and collaboration with staff, families, and stakeholders. Success in this role requires strong organization, accountability, reliability, and the ability to balance leadership duties with direct program support.Job duties include, but not limited to:Oversees the acquisitions, shopping, distribution, and storage of supplies for all of Developmental Services (except JCDS).Will complete CDS billing monthly for PCDS.Will complete all 31u billing, 31c billing and vocational bi-weekly billings.Will be responsible for monthly invoice billings.Facilitates and assists with Representative Payee duties as needed or as assigned.Treats customers (individuals served, families, co-workers, other providers, state officials and consultants) with respect, courtesy and tact.Provides and Coordinates medical appointments for residents.Provides crisis intervention to stabilize a consumer's condition by utilizing short-term crisis intervention techniques and/or referral to other support services and provides support/direction to other staff (on-call rotation).Listens to and responds in a timely manner to the customer. Provides follow-up and demonstrates fairness and good judgment when meeting individual expectations.Provides transportation services to individuals as integral to the PCP for CDS clients to PCDS each day.Must be capable of transferring individuals safely in/out of the vehicles and safely/correctly operate the vehicle's adaptive equipment.Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma.Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.Facilitate comprehensive consumer care by providing case management services when appropriate. Assists with Social Security, Medicaid, Food Stamps, ISSA and medical needs; consumer personal spending, rent and board, consumer reimbursements and pharmacy billing.Demonstrates knowledge of rules, regulations and standards of programs and agency policies and will ensure compliance with given policies and procedures on a day to day basis.Assists with filling shift schedules as needed.Salary Range: $23.83 per hour *This is a management position","company":"Arrowleaf","rawCompany":"arrowleaf","city":"Golconda","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-05-21T04:26:18.502Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624110","title":"Child and Youth Services","slug":"child-and-youth-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Developmental Services Program Manager","description":"Developmental Services Program ManagerWhen you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You'll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.This is a management-level position responsible for leading staff, overseeing daily program operations, and ensuring consistent compliance with agency policies and regulatory requirements. The role provides strong administrative and operational oversight, including documentation, billing, reporting, and coordination of staffing and program needs, while maintaining a focus on safety, quality of care, and ethical service delivery. In addition to administrative responsibilities, this position supports the team through hands-on involvement as needed, clear and professional communication, and collaboration with staff, families, and stakeholders. Success in this role requires strong organization, accountability, reliability, and the ability to balance leadership duties with direct program support.Job duties include, but not limited to:Oversees the acquisitions, shopping, distribution, and storage of supplies for all of Developmental Services (except JCDS).Will complete CDS billing monthly for PCDS.Will complete all 31u billing, 31c billing and vocational bi-weekly billings.Will be responsible for monthly invoice billings.Facilitates and assists with Representative Payee duties as needed or as assigned.Treats customers (individuals served, families, co-workers, other providers, state officials and consultants) with respect, courtesy and tact.Provides and Coordinates medical appointments for residents.Provides crisis intervention to stabilize a consumer's condition by utilizing short-term crisis intervention techniques and/or referral to other support services and provides support/direction to other staff (on-call rotation).Listens to and responds in a timely manner to the customer. Provides follow-up and demonstrates fairness and good judgment when meeting individual expectations.Provides transportation services to individuals as integral to the PCP for CDS clients to PCDS each day.Must be capable of transferring individuals safely in/out of the vehicles and safely/correctly operate the vehicle's adaptive equipment.Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma.Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.Facilitate comprehensive consumer care by providing case management services when appropriate. Assists with Social Security, Medicaid, Food Stamps, ISSA and medical needs; consumer personal spending, rent and board, consumer reimbursements and pharmacy billing.Demonstrates knowledge of rules, regulations and standards of programs and agency policies and will ensure compliance with given policies and procedures on a day to day basis.Assists with filling shift schedules as needed.Salary Range: $23.83 per hour *This is a management position","datePosted":"2026-05-21T04:26:18.502Z","dateModified":"2026-05-21T04:26:18.502Z","hiringOrganization":{"@type":"Organization","name":"Arrowleaf","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Golconda","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e390569ca19b7e607be57938"},"url":"https://jobsearcher.com/jobs/e390569ca19b7e607be57938"}}