{"schemaVersion":"jobsearcher.job.v1","id":"e33fd769c9a66f140d3f2227","url":"https://jobsearcher.com/jobs/e33fd769c9a66f140d3f2227","canonicalUrl":"https://jobsearcher.com/jobs/e33fd769c9a66f140d3f2227","title":"Remote Technical Support Engineer - Complex Issue Resolver","description":"Keyfactor is looking for a Technical Support Engineer to resolve complex issues and ensure customer satisfaction. This role requires excellent customer communication skills and strong technical judgment to manage incidents effectively. You will own support cases, construct solutions, and contribute to team knowledge. The position offers opportunities for career growth in a supportive and inclusive environment. Competitive compensation and benefits, including comprehensive health coverage and paid parental leave, are provided.\r\nJ-18808-Ljbffr","company":"Keyfactor","rawCompany":"keyfactor","city":"Independence","state":"OH","isRemote":true,"isActive":false,"createdAt":"2026-05-06T05:55:03.695Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Engineer - Complex Issue Resolver","description":"Keyfactor is looking for a Technical Support Engineer to resolve complex issues and ensure customer satisfaction. This role requires excellent customer communication skills and strong technical judgment to manage incidents effectively. You will own support cases, construct solutions, and contribute to team knowledge. The position offers opportunities for career growth in a supportive and inclusive environment. Competitive compensation and benefits, including comprehensive health coverage and paid parental leave, are provided.\r\nJ-18808-Ljbffr","datePosted":"2026-05-06T05:55:03.695Z","dateModified":"2026-05-06T05:55:03.695Z","hiringOrganization":{"@type":"Organization","name":"Keyfactor","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Independence","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e33fd769c9a66f140d3f2227"},"url":"https://jobsearcher.com/jobs/e33fd769c9a66f140d3f2227"}}