Environmental Services / Custodial Operations Manager 2 - 2nd Shift

Job Title: Environmental Services / Custodial Operations Manager 2 - 2nd ShiftLocation: Grand Forks, ND ( Onsite )Duration: Full-TimeTax Term: W2 JD: Experienced Required: 2 Years(Mid-Senior Level)Role Overview:Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.Sodexo is seeking an Environmental Services / Custodial Manager 2 for Altru Health located in Grand Forks, ND. This position will report on a 2nd shift, 10:00am - 6:00pm schedule.Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.What You'll Do:Be responsible for driving client and patient satisfaction scoresProvide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control departmentLead teams and departmental projects and initiativesEffectively manage the Unit Operating SystemSupport a diverse and inclusive workforceWhat You Bring:Have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service deliveryHave customer service and/or guest satisfaction in a healthcare or hospitalityPossess strong leadership skills and has the ability to work independently to drive programMonitor compliance and reach project target dates of completionHave experience effectively managing projects within agreed upon timelinesAre results and safety drivenAre proficient with computers and other technology2nd shift - 10:00am – 6:00pm scheduleMust Have:Minimum 2 years of management experienceMinimum 2 years of functional experience in Housekeeping, Environmental, or Custodial ServicesAssociate's Degree or equivalent experienceExperience leading, training, and managing a team in a service delivery environment